GB DIY Store Opiniones 

286
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Had the awful experience of the sliding lock gearbox go on my front door and in today’s world can’t have a swing front door ! Tried all the usual high St suppliers and no luck,on the internet for ages... Ver más

Valorada con 5 estrellas sobre 5

Fast and easy delivery. What I ordered wasn't correct so I returned it and they refunded me, very quick and easy.

Valorada con 5 estrellas sobre 5

Ordered wrong item online, my fault. Took door gearbox back as only half hour drive and the man was extremely polite and helpful. We did take the original for comparison and he quickly identified the... Ver más

Valorada con 5 estrellas sobre 5

I ordered a gearbox for a multi point locking system which was delivered promptly. The new gearbox was faulty, but after contacting Taylor, he sent out a replacement with no quibbling which arrived t... Ver más

Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Ferretería
  3. Proveedor de cerraduras

Escrito por la empresa

GB DIY Store is a family run, UK based company, which offers an extensive range of uPVC hardware which includes window handles and door handles, repair parts, tools and fitting supplies. The team here has over 25 years experience in this industry, we have literally done it all. We started out manufacturing and installing windows and doors and slowly progressed in to repairs. Now, we offer a very extensive range of repair parts for windows and doors. With our knowledge and wide range of repair parts, we can solve any problems you may have with your uPVC windows and doors. Whether its a repair, upgrade or just some good old fashioned advice, we've got it. Our team is always happy to help, so please do not hesitate to contact us.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

286 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 66% de las opiniones negativas

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4,7

Todas las opiniones

(286)

47 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

trickle vents…

I ordered 2 replacement trickle vents but they were not the correct size which the diagram illustrated. £10 wasted.
Full marks to GB DIY stores they have contacted me and offered a refund

14 de febrero de 2025
Opinión espontánea
Logotipo de GB DIY Store

Respuesta de GB DIY Store

Hi Stewart, sorry to hear you received the wrong size item. If you could get in touch with our team at help@gbdiy.co.uk we can either get the correct items dispatched to you or a full refund issued, whichever you prefer.

We certainly do not expect you to just keep an incorrect item and be out of pocket so please do get in touch with us so we can help.

Thanks
Nathan

Valorada con 5 estrellas sobre 5

Absolutely amazing business

Absolutely amazing business, with fantastic customer service - needed a deadbolt for an old locking strip (20+yrs old), not only did they have one in stock, Nathan fitted it for me and serviced the two anchor points. Travelled 30 miles to this business, well worth the journey, highly recommended this team for all your window/door locks and handles.

14 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best prices on the web for Mila UPVC gearbox

My UPVC front door lock was faulty, the cams wouldn't stay up when the door was open.
I took the gearbox out to get details, but there was very little to go on, other than made by Mila
GB DIY Store allowed me to filter through to the closest option (fortunately got it down to 2), then fully dimensional drawings to allow for the correct choice.
I wasn't in any great rush, so standard 2-day post was fine. Price was also great, with discount code I found on-line
Arrived 2 days later, well wrapped
And I had it fitted within 20mins
Brilliant website, lots of choice and great prices

7 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great advice

Very helpful in answering my question about ordering the right cylinder lock.
Replied within 10 mins.
Ordered on a Friday and arrived on the Monday.

Definitely use again.

31 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

I was not sure which conponant I needed to fix my door. I spoke to them on the phone and they gave me good advice on how to be sure what was required. The item was delivered in a few days and fitted perfectly. I'm sure it saved me a few ££ over calling out a locksmith.

31 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional customer service

Well, what can I say? Absolutely brilliant customer service from start to finish. An issue arose with keys for the lock I bought, that was actually nothing to do with gbdiy but nonetheless Taylor was happy to work with me to sort something out. It wasn't even gbdiy's issue. I am really so blown away but the desire to help and offer a solution that really wasn't anything that they were required to solve. Thank you. Brilliant and I wouldn't hesitate to buy from them again.

29 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Very helpful, knowledgeable telephone advice prior to ordering online. Fast delivery of the required part. Excellence from start to finish. Thankyou

17 de enero de 2025
Opinión espontánea

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