AVOID THIS SCAM. Ordered a set of Google headphones on 15th September, it's now 3rd October and nothing. No delivery no communication no tracking that works. This sort of company should be banned.
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Consulta las opiniones de los clientes
Very late delivery. No email update or notification when it might be arriving or why it was so delayed. I nearly cancelled it a few times, but decided to wait a bit longer and see. Also, that's the in... Ver más
I Got exactly what I ordered and needed in a timely manner. Everything was in good condition. I really appreciate it. Much Love to all that was involved. Thank you . 😊
Do not recommend! Slow processing of order and appalling/nonexistant customer service! Wish I had read reviews beforehand.Ordered charging cables with GB mobile as needed quickly for a holiday and web... Ver más
Información sobre la empresa
Escrito por la empresa
We aims are to offer customers good quality of products at the lowest price possible, We feel that all customers should be able to buy in more then one way, so we have setup this online shop so customers from all over the UK and around the world can benefit from our services and our products
Información de contacto
London, Reino Unido
- info@gbmobile.co.uk
- gbmobile.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
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Ordered a new phone charger
Ordered a new phone charger. 7 days later, there had been no update on dispatch. Emailed the company this morning asking for the order to be cancelled and to receive a refund. Nothing. Emailed again mid afternoon today asking the same. A few hours later I received a notification saying the delivery label had been created and was ready to dispatch.
There's been zero communication throughout this process and now my refund request has been ignored.
Avoid this company all together, not worth your time or the hassle.
Appalling
Appalling. Delivered almost a month after the original due date. I wrote twice to query the whereabouts of my order and was ignored. The product I ordered was advertised as a genuine Samsung article. There is nothing on either the product or the packaging to suggest this is true.
Product i bought was good quality and…
Product i bought was good quality and more than happy with ordering and delivery.
Still Still Still NOT RECEIVED MY ORDER…
Still Still Still NOT RECEIVED MY ORDER FROM WEEKS AND WEEKS AGO. Absolute SCAMMERS where is my refund you scum?
Excellent value for money and quick…
Excellent value for money and quick delivery
Failure to deliver or respond
Ordered a charger cable for my iPad on June 11th. It's now July 1st and no sign of my purchase. Email requesting information totally ignored. Have Ordered and obtained cable elsewhere. Not just poor service, no service at all.
Item was sent through very quickly and…
Item was sent through very quickly and does the job it was purchasd for. Thumbs up!
Delivery woes
Considering the courier (Yodel 🤬) seem to be unwilling or unable to deliver my package my experience so far is exceptionally bad.
Poor communication
There was poor communication around delivery times and expectations and no response when I reached out to confirm what was happening. The product works but the customer service and delivery timescales were not as advertised
The earbuds did not fit my Samsung…
The earbuds did not fit my Samsung galaxy A15 5g phone but advertised they would.
Avoid!!!
Avoid!!!! Do not use this company!!!
I placed an order on the 10th June, still waiting for it to be dispatched 3 weeks later. I have emailed and tried to call, recieved no response. I have now asked for a refund but again nothing. Absolute poor shocking customer service. Now reporting them to trading standards as a Ltd company.
Ordered an item which was repeatedly…
Ordered an item which was repeatedly delayed.
I haven't received my order and despite sending numerous emails have had no response or acknowledgement of my email.
First time.ordering from them, wish I had read the reviews.
Do not recommend ordering from. Them. ZERO CUSTOMER SERVICE, once they have your money they don't care about the customer.
Zero communication
I ordered two USB phone cables on 16/06/26. The cables didn’t arrive, and there has been zero communication despite multiple emails. Paid via PayPal, and received an immediate refund. I can't recommend using this company.
Incredibly slow delivery
Ordered a charger from them and it took 3 weeks to be delivered! No updates from them, and no responses to my emails asking for an update.
seem a bit scam using gmail account to…
seem a bit scam using gmail account to buy broken samsung phones
Placed an order for a set of earphones…
Placed an order for a set of earphones and an adaptor and I only received the adaptor. I emailed the customer service address to say I had an item MISSING and received one line,"Sorry your item was damaged". Avoid unless you want to throw money away.
Awful Company
Ordered a Samsung 25W charger and cable. Only received the charger, cable was missing. Sent several emails and got no response. Avoid this company, maybe they need reporting to trading standards.
False promise to deliver by Royal Mail Next Day
I ordered and paid for 2 x genuine Samsung charger cables and plugs for my elderly father who's chargers had stopped working. his phone is a lifeline...
To ensure fast delivery I paid for Royal Mail Next Working Day at 14.99. Order confirmed at 10:29 on 24th June well before the cut off for next day delivery. Shop tracking advises that it is in fact with Yodel and is not du for delivery until 27th. There are no answers to my emails. It feels like a total misrepresentation. So annoyed that I ordered from here...
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