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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Honestly hands down best support and service I’ve ever received. The story is a long one, but it involved me leaving a leaking water bottle in my bag with my MacBook 😀… HEAVY water damage 😫 In a pan... Ver más

Valorada con 5 estrellas sobre 5

I spilt cough syrup on my MacBook Pro M4 keyboard, and it was a total disaster. The keys stopped functioning, and I desperately needed my computer for my articles. I went to Apple for help,... Ver más

Valorada con 5 estrellas sobre 5

Have had 2 laptops repaired by Aamir and the team. Both repairs done very quickly with no issues. Was kept abreast of repairs - even when fault diagnosis took longer than was originally ex... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been looking for sometimes to get my laptop automatically shutdown fix. Found these people with good reviews. I must say very smooth and pleasant experience in getting my laptop sorted. Especia... Ver más

Información sobre la empresa

  1. Servicio de reparación de computadoras

Escrito por la empresa

Geeks Callout is providing PC Repair service in London, Oxford and around areas, Same day at your home or office. Our highly trained PC experts come out to your place to repair PC, Laptop and Mac. Geeks Callout engineers are qualified and insured professionals to look after your IT Gadgets at your convenient date, time and place. Geeks Callout offers free pick and delivery service. Geeks Callout has no fix no fee policy and offer 100% labour refund if customer is not satisfied with the service.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

313 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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4,9

Todas las opiniones

(313)

12 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Over heating gaming laptop

From the moment I reached out to Geeks Callout, their responsiveness and professionalism were truly commendable. The technician who attended to my laptop demonstrated a deep understanding of the problem. They efficiently diagnosed and resolved the fan noise and overheating concerns, ensuring my gaming laptop is now running quieter and cooler than ever.
Geeks Callout not only fixed my laptop but also provided valuable insights on maintenance to prevent future issues. Their expertise and dedication to resolving tech problems make them a top choice for anyone seeking reliable and efficient service.
Thank you, Geeks Callout, for enhancing my gaming experience by resolving the fan noise and overheating issues. I wholeheartedly recommend their services to anyone in need of expert tech support!"

18 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Geeks Callout truly deserves five stars…

Geeks Callout truly deserves five stars for their exceptional service! My MacBook suffered a disastrous encounter with orange juice, leaving me in panic about potential damage to both the hardware and my precious data.
To my delight, they not only managed to salvage my MacBook but also ensured that it functioned seamlessly after the repair. The level of expertise and attention to detail displayed by Geeks Callout surpassed my expectation.
Their professionalism, reliability, and commitment to customer satisfaction make them a top choice for tech repairs. Thank you, Geeks Callout, for salvaging my MacBook and saving the day!

23 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Repair

I got my laptop picked up and repaired in a timely manner and everything is working perfectly. Will be keeping the number incase it is required again.

13 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

They took in my graphics workstation

They took in my graphics workstation, figured out everything that needed replacing, gave me a number of options to make improvements and had it back to me within a few days. Great work and very helpful, will use them again when I need to.

1 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Apple MacBook screen repair

I sent my Apple laptop for them to repair and it came back within 5 hours. They called me as soon as they received it with the diagnosis and quote. The service is pricey but very professional and fast, so it is worth it

31 de octubre de 2023
Opinión espontánea
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Respuesta de Geeks Callout

Thank you for taking the time to share your experience with our Apple MacBook screen repair service. We are pleased to hear that our team's efficiency and professionalism met your expectations.

Providing a prompt diagnosis and quote is a priority for us, and we're glad that you found the process streamlined and convenient. While we understand that quality service comes with a price, we strive to deliver value for your investment.

If you have any further questions or require additional assistance in the future, please don't hesitate to reach out. We appreciate your trust in our services.

Best regards,

The Geeks Callout Team

Valorada con 5 estrellas sobre 5

Fast and reliable

Had the PC collected, fixed and returned in perfect working order on the same day. Very happy with the service

3 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Geeks Call-out is the best repair…

Geeks Call-out is the best repair service I’ve used. They care about fixing your laptop for as cheap as possible and to a really high standard. If you have an Apple product I would 100% recommend using this service over the Apple Care, as Apple Care try and rip you off by changing more parts than they need to and charging you a really high service fee. I was unsure about using the Geeks Call-out service as they collect your items from your home but it all went very smoothly and it was fixed on the same day, with message updates. Before I went to them Apple had held my laptop for two weeks so one day was amazing! Thanks so much again :)

13 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely delighted with Geek's…

Absolutely delighted with Geek's Callout service! They fixed my liquid damage MacBook promptly and professionally. My laptop is running like new again, and I couldn't be happier with the results. Highly recommend their expert team for any tech repairs!

3 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Exercise caution when getting your device repaired by them.

A few months ago, I contacted this business and spoke to Aamir, who quickly arranged for a technician to come and repair my computer. However, on the day of the appointment, the technician could not make it due to health issues, so I had to reschedule. On the second attempt, the technician Kamran arrived late for the appointment.

I had a frustrating experience with a technician who seemed to be incompetent. Initially, he claimed that the issue was with my motherboard. Later, he changed his diagnosis and said the problem was with my PSU. Then, he suggested that it was a RAM issue. Eventually, he recommended that I let him take my computer to his lab to fix the problem.

In order to retrieve my computer, I had to contact Ammir multiple times. He appeared to be incompetent and distracted while conducting business from his vehicle, making it difficult to reach him. On the fifth attempt, he finally answered and informed me that my computer's motherboard was beyond repair and needed to be replaced. He charged me £650 to replace the motherboard instead of fixing it.

Unfortunately, it took over a month to get my computer back. Upon inspection, I discovered that the motherboard used in the repair only cost £160, raising concerns about the significantly higher charge. Furthermore, I found a sticker on my PC from a third-party business in Hounslow indicating that they were the ones who actually performed the repair. It appears that I was overcharged as the individual who repaired my computer was only charged £80 for the motherboard replacement, yet I was billed £650.

In light of this experience, always check whom you are getting your PC repairs. And don't let these guys steal your money. Always buy your parts and get your PC repaired in front of you. I would not recommend his services to anyone.

5 de junio de 2023
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Respuesta de Geeks Callout

We appreciate you bringing this to our attention, and we sincerely apologise for the inconvenience you've experienced. Your feedback is crucial in helping us identify areas for improvement, and we take your concerns seriously.

Upon careful review, we were unable to locate your information in our system based on the details provided. We understand the frustration this may have caused, and we want to make things right.

To address your concerns and investigate the issues raised, we kindly ask you to reach out to us directly with additional information about your service request. Unfortunately, we have been unable to contact you through the details provided on Trustpilot. We tried sending an email provided on Trustpilot and it bounced back to us.

Our commitment is to ensure customer satisfaction, and we genuinely regret any shortcomings in your experience with us. Please contact us at [0203 290 5190] or through our website, and we will do our utmost to resolve this matter promptly.

Rest assured, if the negligence has been done from our side we are happy to offer the FULL refund including parts and labor. As well as a license for Microsoft Office 2021 for FREE.

We appreciate your understanding and the opportunity to address your concerns directly.

Best regards,

The Geeks Callout Team

Valorada con 5 estrellas sobre 5

First class service

First class service. I’d initially gone elsewhere and been let down but Aamir was straight on it and got it sorted. Arranged for collection and delivery and kept me updated throughout.

23 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amir is highly competent

Amir is highly competent, polite, and did not waste time. Hesolved my problems with patience and understanding. He also checked out my equipment and made some recommendations which I followed (Malware installed)

I have no hesitation in recommending his services for sorting computer problems and issues

9 de septiembre de 2023
Opinión espontánea
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Respuesta de Geeks Callout

Thank you so much for your kind words! I'm delighted to hear that you had a positive experience with our service. Our team, including Aamir, is committed to providing efficient and effective solutions for all your computer-related issues. Your recommendation means a lot to us, and we're here to assist you with any future concerns you may have. If you ever need further assistance or have more questions, please don't hesitate to reach out. We greatly appreciate your trust in our services!

Best Regards,
Geeks Callout

Valorada con 5 estrellas sobre 5

Great service

Great service. I got in touch with them regarding a issue my custom built PC. They collect the computer, found the issue, ask me how I wanted to handle, with which component, and send it back.
I had some stupid issue when I got back, so I got in videocall with them to resolve and it went smoothly.

7 de septiembre de 2023
Opinión espontánea
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Respuesta de Geeks Callout

Thank you for taking the time to share your feedback! We're delighted to hear that you had a positive experience with our service for your custom-built PC. Our team is dedicated to delivering top-notch solutions and ensuring that your needs are met efficiently.

It's great to know that our communication, both during the collection and the video call support, helped address your concerns smoothly. Customer satisfaction is our top priority, and we're here to assist you whenever you need us.

If you ever encounter more issues or have further questions, please feel free to reach out. Your trust in our services is greatly appreciated, and we look forward to assisting you in the future. Thank you for choosing us for your PC needs!

Regards,
Geeks Callout

Valorada con 5 estrellas sobre 5

Sorted out my SSD

Sorted out my SSD, excellent job!

1 de septiembre de 2023
Opinión espontánea
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Respuesta de Geeks Callout

Thank you, and we are Glad to hear it!

Many Thanks,
Geeks Callout

Valorada con 5 estrellas sobre 5

Fast, excellent service

I am a Professional Video Editor and had a classic crisis of my PC having an issue exactly when a client needed a change to a VT.

I needed to be back up and running immediately and Geek Callout delivered. They picked up, fixed and returned the Edit within the same day. Saving me the cost of having to buy a redundancy PC.

Excellent service and my now go to if there is ever another problem.

4 de septiembre de 2023
Opinión espontánea
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Respuesta de Geeks Callout

We truly appreciate your review! It's fantastic to hear that Geeks Callout could come to the rescue during your critical moment as a Professional Video Editor. We understand the urgency of your work, and we're thrilled that we could get you back up and running promptly.

Saving you the expense of purchasing a redundancy PC is exactly the kind of outcome we aim for - efficient, cost-effective solutions for our clients. We're delighted to be your go-to team for any future issues that may arise. Your trust in our service means the world to us, and we're always here to assist you whenever you need us. Thanks again for choosing Geeks Callout!

Many Thanks,
Geeks Callout

Valorada con 5 estrellas sobre 5

What a great professional service

What a great professional service. Never gave up and repaired everything. Thanks much appreciated

5 de septiembre de 2023
Opinión espontánea
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Respuesta de Geeks Callout

You're very welcome! We're here to make sure everything runs smoothly. If you ever need assistance again, just give us a shout.

Best Regards,
Geeks Callout

Valorada con 5 estrellas sobre 5

I’ve got a really fast service

I’ve got a really fast service, I’m happy about my choise.

4 de septiembre de 2023
Opinión espontánea
Logotipo de Geeks Callout

Respuesta de Geeks Callout

We're thrilled to hear you're happy with our speedy service! Your satisfaction is our priority. If you ever need assistance again, don't hesitate to reach out. Thank you for choosing us!

Many Thanks,
Geeks Callout

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, organised everything from pickup to drop

10 de agosto de 2023
Opinión espontánea
Logotipo de Geeks Callout

Respuesta de Geeks Callout

Thank you for your kind words! We're here to streamline the process and provide top-notch service. If you ever need assistance in the future, just let us know! 😊

Many Thanks,
Geeks Callout

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