Honestly hands down best support and service I’ve ever received. The story is a long one, but it involved me leaving a leaking water bottle in my bag with my MacBook 😀… HEAVY water damage 😫 In a pan... Ver más
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Consulta las opiniones de los clientes
I spilt cough syrup on my MacBook Pro M4 keyboard, and it was a total disaster. The keys stopped functioning, and I desperately needed my computer for my articles. I went to Apple for help,... Ver más
Have had 2 laptops repaired by Aamir and the team. Both repairs done very quickly with no issues. Was kept abreast of repairs - even when fault diagnosis took longer than was originally ex... Ver más
La empresa ha respondido
I have been looking for sometimes to get my laptop automatically shutdown fix. Found these people with good reviews. I must say very smooth and pleasant experience in getting my laptop sorted. Especia... Ver más
Información sobre la empresa
Escrito por la empresa
Geeks Callout is providing PC Repair service in London, Oxford and around areas, Same day at your home or office. Our highly trained PC experts come out to your place to repair PC, Laptop and Mac. Geeks Callout engineers are qualified and insured professionals to look after your IT Gadgets at your convenient date, time and place. Geeks Callout offers free pick and delivery service. Geeks Callout has no fix no fee policy and offer 100% labour refund if customer is not satisfied with the service.
Información de contacto
32 Barnes Avenue, London, Reino Unido
- 02032905190
- aamir@geekscallout.co.uk
- geekscallout.co.uk
4,9
Excelente
313 opiniones
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Excellent response time
Excellent response time. The computers work very well.
25 de julio de 2023
Opinión espontánea
Respuesta de Geeks Callout
Thank you! We aim for quick response times and top-notch performance. If you ever have more computer needs, we're here to help! 😊🖥️
Many Thanks,
Geeks Callout
I cannot recommend these people enough
I cannot recommend these people enough. My main work laptop had a fatal failure and would not do anything. I had not backed up in ages so was very concerned about losing a lot of work. I searched the internet as I needed a quick resolution and didn’t want to be fleeced either. I found Geeks and after reading the reviews called them (at 9:15pm!) they answer and arranged a collection but as I’m 45 miles from London it would take a few extra days to collect. I was given the option to drop it off in Reading that night (felt a bit weird dropping a laptop off in reading at someone’s home at 11pm!). I got a call the next day to provide update and then the following with exact costs and timeframes. Further testing revealed another issue which caused the failure so we fixed this as well. It wasn’t cheap but I was also given the option to just recover the data as well but I went for repair. A week later it was delivered back, working better than ever. This laptop needed a new motherboard, RAM and cooling system so massive job and as Alienware machine the parts were specialist. The cost was over £1800 but it was worth it as it’s a £3.5k laptop out of warranty and I know Dell would have charged way more. I will definitely be using them for any future computer work.
11 de agosto de 2023
Opinión espontánea
Respuesta de Geeks Callout
We're truly grateful for your trust in us. We're glad we could rescue your laptop and provide a top-notch repair. Looking forward to assisting you with any future computer needs
Super fast resolution of faulty keyboard
Geeks Call-out were able to resolve a faulty keyboard issue for me in 1 day! Problem discussed Thursday morning so parts could be identified. Laptop collected on Thursday evening and returned working on Friday evening. They also resolved a couple of long-standing issues (battery & noisy fan). Excellent communication and fast service. Highly recommended.
2 de agosto de 2023
Opinión espontánea
Respuesta de Geeks Callout
We're delighted we could swiftly resolve your laptop issues and exceed your expectations! Thank you for your kind recommendation.
Absolutely brilliant
Absolutely brilliant, I cannot recommend them enough. They collected, fixed and returned my water damaged laptop within a single evening. They also helped me out on another smaller matter via video call - they answered my call immediately.
13 de julio de 2023
Opinión espontánea
Respuesta de Geeks Callout
Thank you for your kind words! We're happy to have been of assistance and look forward to serving you again in the future.
Five star service
Five star service - prompt, courteous and most importantly effective!
5 de julio de 2023
Opinión espontánea
Respuesta de Geeks Callout
Thank you so much for your kind words! We're thrilled to hear that you had a five-star experience with us. If you ever need assistance again, don't hesitate to reach out. We're here to help! 🌟😊
Best Regards,
Geeks Callout
I never really write reviews but Aamir…
I never really write reviews but Aamir was professional from start to finish and they deserve recognition for a job well done. My laptop screen was broken and they collected it, fixed it, and returned it within 48 hours
24 de mayo de 2023
Opinión espontánea
Respuesta de Geeks Callout
Thank you for taking the time to share your positive experience with our service! We greatly appreciate your kind words and are thrilled to hear that our technician, Aamir, provided you with a professional and efficient service throughout the entire process.
We strive to deliver exceptional customer service and high-quality repairs. We understand the inconvenience of a broken laptop screen, and we're glad we could address the issue promptly and effectively. Our collection and delivery service ensures a seamless experience for our customers.
We're grateful for your recognition of our team's efforts, and we'll be sure to pass on your compliments to Aamir. If you have any further computer repair needs in the future, please don't hesitate to reach out to us. We're here to assist you.
Thank you again for your feedback and for choosing our services.
Best regards,
Geeks Callout Team
Efficient and reliable
Laptop wouldn't turn on. Sent it on the Sunday via their courier, it was diagnosed the next day and I received it back on Wednesday with new parts fitted to replace the old broken ones. Very efficient and reliable service!
21 de mayo de 2023
Opinión espontánea
Respuesta de Geeks Callout
Thank you for your feedback! We're very happy to hear that our laptop repair service was able to efficiently diagnose and fix the issue with your laptop. Providing a reliable and timely service is our top priority, and we're glad we could meet your expectations. If you have any further computer repair needs in the future, please don't hesitate to reach out to us.
Best regards,
Geeks Callout Team
5 star service
I recently had my gaming Alienware laptop repaired by Geeks Callout, and I am extremely satisfied with their service. My laptop was constantly overheating, causing performance issues during gaming. However, the skilled technicians at Geeks Callout efficiently resolved the problem, optimizing the cooling system and eliminating overheating. Now, my laptop runs smoothly and stays cool even during intense gaming sessions. I highly recommend Geeks Callout for their expertise in fixing gaming laptop overheating issues
27 de mayo de 2023
Opinión espontánea
Respuesta de Geeks Callout
Thank you so much for choosing Geeks Callout to repair your gaming Alienware laptop! We're delighted to hear that you're extremely satisfied with our service. Overheating can be a common issue that affects gaming performance, but our skilled technicians were able to efficiently resolve the problem by optimizing the cooling system.
We're glad to know that your laptop now runs smoothly and stays cool even during intense gaming sessions. Enhancing your gaming experience and ensuring optimal performance is our top priority. Your recommendation of Geeks Callout for our expertise in fixing gaming laptop overheating issues means a lot to us.
If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help and ensure your satisfaction. Thank you again for your feedback and for trusting Geeks Callout with your laptop repair needs!
Easy 5 star review
Aamir and the team provided an excellent service from start to finish and I'd strongly recommend them to anyone with laptop or computer issues.
My imac was picked up on the day I called them and I was kept up to date with repair options throughout the week before returning my computer a few days later completely fixed and performing better than it ever had thanks to a new hard drive.
Aamir then followed up the following morning to make sure the computer was working fine.
Really nice guys to communicate with and more than deserving of a 5 star review.
19 de mayo de 2023
Opinión espontánea
Respuesta de Geeks Callout
Thank you for your feedback! We're delighted to hear about your positive experience with our team. We appreciate your recommendation and are glad that your iMac was repaired promptly and is now performing better than ever. We aim to provide excellent service and ensure customer satisfaction. If you need assistance in the future, please don't hesitate to contact us.
Best Regards,
Geeks Callout
2 laptops repaired
Have had 2 laptops repaired by Aamir and the team.
Both repairs done very quickly with no issues.
Was kept abreast of repairs - even when fault diagnosis took longer than was originally expected.
Collection and delivery were very quick. Very professionally conducted at all times.
Most highly recommended
Dr Jee D
13 de abril de 2023
Opinión espontánea
Respuesta de Geeks Callout
Thank you for choosing Geeks Callout to repair your two laptops. We're glad to hear that both repairs were completed promptly and without any issues.
At Geeks Callout, we prioritise keeping our customers informed throughout the repair process. We understand that fault diagnosis can sometimes take longer than expected, and we appreciate your patience in this regard.
Efficient collection and delivery services are essential to us, and we're delighted that you found our process quick and professionally conducted.
Your recommendation means a lot to us, and we're grateful for your trust in our services.
If you ever require assistance with your laptops or any other devices in the future, please don't hesitate to reach out. We're always here to help.
Highly Recommended for professional and quality service…
I have been provided with very professional quick and quality service with my computer and laptop issues. I am customer for Geek Computers for a long time and will continue using the service. I would be happy to recommend Geek Computers
19 de mayo de 2023
Opinión espontánea
Respuesta de Geeks Callout
Thank you so much for your kind words and continued trust in our services! We greatly appreciate your support as a long-time customer of Geek Computers. It's fantastic to hear that you have consistently received professional, quick, and high-quality assistance with your computer and laptop issues.
We take pride in delivering exceptional customer service and ensuring that your technology needs are met to the best of our abilities. Your satisfaction and recommendation mean a lot to us, and we look forward to serving you in the future as well.
If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help!
Thank you once again for your positive review and for choosing Geek Callout Service.
Best regards,
Geek Callout
Highly recommended for urgent remote and in-person IT support
Had an excellent experience with Geeks Callout. After updating my Google password, Outlook stopped sending/receiving e-mail. Called Aamir on a Saturday evening and after only 1hr wait had a 1hr online session during which he found the issue way down in Google's auto-updated settings and got it up-and-running again. Furthermore, he also provided clear advice including options around transitioning from an old PST file to a cloud-based/synced Outlook set-up.
Secondly, he also sent on of his team - Kamran - around on the Sunday to get a broken laptop back up-and-running, including a new O/S, O365 and Dropbox. All sorted and checked, including Teams, within just 2hrs. Couldn't be happier. Will certainly come back to them with other issues for myself and my team in the future... a great find and service!
21 de mayo de 2023
Opinión espontánea
Respuesta de Geeks Callout
Thank you for the excellent review! We're thrilled to have been able to assist you with your Google password update and Outlook email issues. We're glad that Aamir and Kamran were able to quickly resolve the problems and provide you with clear advice. We look forward to helping you and your team with any future issues. Thank you for choosing Geeks Callout!
Serious doubts about this business working ethics
I attempted to contact ComputersRepairLondon, also known as GeeksCallOut, after reading positive reviews claiming they offer 24-hour and emergency repair services. However, I was unable to get through to them on the phone.
I tried to find their physical address to drop off my laptop but couldn't see a store front, which made me anxious.
It's troubling to think that people are entrusting their valuable items to a company that appears to be non-existent. I hope others will exercise caution when considering this company for their computer repair needs.
In summary, my experience with ComputersRepairLondon was highly concerning. I strongly advise against choosing this company for your computer repair needs.
6 de mayo de 2023
Respuesta de Geeks Callout
We deeply apologize for any confusion or concern caused by the experience you mentioned. We want to clarify that ComputersRepairLondon and GeeksCallOut were previously associated, but we have since undergone changes. We have changed our office location and rebranded as GeeksCallOut.
We want to assure you that GeeksCallOut is a legitimate and reliable computer repair service. We have a physical location where customers can drop off their devices, and we are fully registered and compliant with all legal requirements. Our team is committed to providing exceptional service and ensuring customer satisfaction.
We understand your apprehension based on your experience with ComputersRepairLondon. We sincerely apologize for any inconvenience caused during that period. However, we assure you that GeeksCallOut is dedicated to professionalism, transparency, and the highest standards of customer service.
If you have any further concerns or questions, please don't hesitate to reach out to us directly. We appreciate your feedback and the opportunity to address any issues you may have encountered. Please Feel free to run through all our reviews to check the reliability and the service we are providing to the people of London and Oxford.
Many Thanks,
Team Geeks Callout
Aamir was absolutely fantastic
Aamir was absolutely fantastic - solved my problem which I had spent all day on - a hundred thanks!
3 de mayo de 2023
Opinión espontánea
Respuesta de Geeks Callout
Dear Atkin,
Thank you so much for taking the time to share your positive feedback about the service. We know how frustrating it can be when technology issues arise, and we are delighted to hear that Aamir was able to solve the problem you had been struggling with all day and that you were satisfied with the service you received.
We will be sure to pass along your kind words to Aamir, and we know that he will be delighted to hear that his efforts made such a positive impact on your experience. We value your business and hope to have the opportunity to serve you again in the future.
Once again, thank you for your positive feedback.
Best regards,
Geeks Callout
Liquid damage repair
Aamir did an emergency repair of my MacBook after I spilled a whole mug of (white) tea over the keyboard. Great service start to end. Pickup and return by driver
Within an hour. Aamir kept us updated throughout the process and managed to save the device and all data. Everything is working well. Amazing service. Reasonable priced. We are very impressed. Thank you.
25 de abril de 2023
Opinión espontánea
Respuesta de Geeks Callout
Dear Anne,
Thank you so much for your kind words about the service you received from Aamir. We are thrilled to hear that you were satisfied with the emergency repair he provided for your MacBook.
At our company, we pride ourselves on providing exceptional service to all of our customers, and we are so pleased to hear that Aamir lived up to that standard. It is always gratifying to know that our hard work and dedication to customer satisfaction is appreciated.
We will be sure to pass along your compliments to Aamir, and we know that he will be delighted to hear that his efforts made such a positive impact on your experience. We value your business and hope to have the opportunity to serve you again in the future.
Thank you again for your kind words and your business.
Best regards,
Geeks Callout
Fast pickup and delivery and…
Fast pickup and delivery and turnaround. You certainly get what you pay for here!
3 de abril de 2023
Opinión espontánea
Very efficient same day collection and…
Very efficient same day collection and returned within 24hrs, with new hard drive and windows reinstalled ready for use, pc now works better than new. Not cheap but worth it.
23 de marzo de 2023
Opinión espontánea
Aamir was so helpful and fast to…
Aamir was so helpful and fast to identify the problem, 10/10!!
13 de enero de 2023
Opinión espontánea
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