I was a little nervous ordering from Generous Ape, as the website uses an odd & inconsistent range of product images (mainly harvested from brands sold on the platform). I needn’t have worried; I rece... Ver más
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Consulta las opiniones de los clientes
First order placed with this company - completely wrong item received - no e-mail reply as yet, but this may be due to Easter hols so will await response. Not a great first experience tbh. However Com... Ver más
I ordered the Christmas crackers because I wanted to buy crackers that weren’t full of bits of useless and polluting plastic. Obviously, we haven’t used them yet, but they arrived packed in just car... Ver más
Lauren and the Generous APE team were incredibly helpful with an order that was delayed due to an issue with the vendor’s supplier. Lauren was quick to contact the vendor and to coordinate a replace... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de ropa
- Tienda de bolsos
- Tienda de accesorios de moda
- Tienda de artículos para el hogar
- Joyería
- Zapatería
Escrito por la empresa
Shop from over 200 independent, sustainable and ethical brands at Generous APE - The Sustainable Marketplace. Our mission is to create a platform that inspires people to adopt a new ethical way of living and shopping. We firmly believe that sustainable and conscious retail is the way forward, which is why we work with specially selected sustainable brands that share our views of a brighter future for the fashion industry.
Información de contacto
Charles Cottages High Street, Childrey, Wantage, OX12 9UD, Wantage, Reino Unido
- 0800 2465440
- info@generousape.com
- generousape.com

Respuesta de Generous APE
Fantastic customer service
Fantastic customer service - the best I have known in a very long time. This company shows a genuine care and concern both for the planet and their customers. My order was delayed as a result of the third party it was coming from, but the whole team at Generous APE responded as promptly as possible from the start to help sort out a situation which wasn’t even their fault. I was very impressed.

Respuesta de Generous APE
Speedy delivery
Speedy delivery. I would definitely recommend.
I shall buy again from Generous Ape

Respuesta de Generous APE
Great customer service via the…
Great customer service via the messaging...couldn't get the discount code to work but ordered anyway and it transferred to next order. Item arrived really quickly and i love it!
Great ethical and environmental values.
Great ethical and environmental values.
Fast delivery and good communication.
Very happy with the price I paid for my amazing bag and will definitely use this site again!
Great value for money
Great value for money and great delivery, would absolutely use again

Respuesta de Generous APE
Beautiful bag
Beautiful bag
Exactly as advertised on this site
Carriage was quicker than expected too
I’m over the moon
Completely wrong item received!
First order placed with this company - completely wrong item received - no e-mail reply as yet, but this may be due to Easter hols so will await response. Not a great first experience tbh. However Company reached out to me today and now v confident they will resolve this issue -
It wasn't a great deal of money
It wasn't a great deal of money, but I never received the refund ...
To be fair - the first order I made from this site was spot on - all fine, but the second was partially fulfilled and and in my view still outstanding - see above - was ready to order from them again - I don't think so ...
A Great company thank you
Exactly what I wanted when I needed it!
Exactly what I wanted, delivered very promptly and efficiently.

Respuesta de Generous APE
It was really amazing service
It was really amazing service - and I am thrilled with my pumps too.

Respuesta de Generous APE
Great website
Great website, ordering was easy and very fast delivery. Will use again.

Respuesta de Generous APE
Not really your fault but from the…
Not really your fault but from the picture in the advert I couldn’t tell if it was for men or women. The size said 42 and that is my waist size which is how I determined the gender. Unfortunately I was wrong and the trousers are far too small for me. I need to return them.

Respuesta de Generous APE
Great product
Great product, well made from recycled wool, soft and stylish and lighting fast delivery!

Respuesta de Generous APE
La experiencia Trustpilot
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