Had the Designer Sunglasses I wanted at a competitive price. The service was excellent and efficient. The tracking system was very simple and easy to navigate. The sunglasses were packaged extrem... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Excellent service from a UK based company. Called Genuine Style to ask a few questions regarding Smith ski helmets and goggles, lady on the phone was extremely helpful. Placed my order online and arri... Ver más
Quick delivery and a good price for an original pair of Serengeti sunglasses. Would definitely buy from this company again.
I had a delayed order with Genuine Style, but what really stood out was not the issue itself, it was how it was handled. Delays can happen, especially when suppliers are involved. What matter... Ver más
Información sobre la empresa
- Tienda de gafas de sol
- Tienda de ropa para playa
- Tienda de ropa
- Tienda de accesorios de moda
- Mayorista de gafas
- Tienda de ropa y equipos para actividades al aire libre
Sobre Genuine Style
Escrito por la empresa
Genuine Style has over a decade of experience in the sunglasses industry and has worked hard to ensure we get the most premium shades for our customers.
We made it our mission to create a place where fashion-lovers could find authentic, luxury designer sunglasses under one roof.
The company has grown in popularity both nationally and globally, resulting in us expanding our our team, offering international shipping, and increasing our offering to include hundreds of high-end designer sunglasses.
We understand our customers and want to make it as easy as possible to match them to their perfect pair of sunglasses. To help with this, we have added a useful try-on feature to our website, offer fast and free delivery next day for UK orders before 2pm, and provide quick and secure payments.
Información de contacto
384 Linthorpe Road, TS5 6HA, Middlesbrough, Reino Unido
- customerservice@genuinestyle.com
- genuinestyle.com
4,8
Excelente
722 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Genuine Style
Thanks for reviewing genuinestyle.com, Stewart, we appreciate you taking the time to do so. We are glad to hear we provided good value for money and that your sunglasses arrived quickly, we hope to see you again another time, thank you.
A very impressive sunglasses retailer.
I was very impressed by Genuine Style. Their range is very wide, and many of the designs are in stock ready for immediate dispatch. Their prices are particularly reasonable for a U.K. based sunglasses retailer. Postage (via DPD) was included and was very quick. I was especially impressed with their returns system - the first pair I ordered from them was rather too small for me and so I arranged a return. This procedure was quick and straightforward - they even emailed me a prepaid printable return label. So, no hassle at all (unlike some other online sellers), and the refund was full and quick (of course, the returned sunglasses must be in unused ‘as received’ condition). Consequently, I promptly ordered a different pair to replace the returned ones, and then treated myself to another pair.
I will not consider buying sunglasses online from anywhere else from now on.
27 de abril de 2025
Respuesta de Genuine Style
Hi Jonathan, thanks for choosing to shop with Genuine Styie and thank you so much for taking the time to leave such a comprehensive review. We try hard to provide a high level of service and it means a lot when we see reviews like this. Fair pricing, fast delivery and no hassle returns, alongside service, are the core of what we aim to offer and it’s great to hear when this provides a good experience for customers. We appreciate your custom and look forward to welcoming you back soon, thanks again.
Respuesta de Genuine Style
Thanks for reviewing Genuine Style Tom. We were glad to offer you a better price than the Oakley site, and you still get the same 2 year warranty. We appreciate you choosing us and hope that you will consider us again another time, thank you.
Great Service
Great sunglasses. The service was excellent. They arrived well packaged and in good time. Would recommend.
30 de abril de 2025
Respuesta de Genuine Style
Thanks for reviewing Genuine Style, Ange. We appreciate you choosing us, and are glad to hear that you are happy with your new sunglasses and that they arrived quickly and safely for you. We hope to see you again, thank you.
Respuesta de Genuine Style
Thanks for choosing genuinestyle.com, EL, and for leaving us a review, we really appreciate it. We are glad to hear we provided good service and that your glasses arrived quickly. We hope you will consider us again another time, thank you.
Respuesta de Genuine Style
Thanks for reviewing Genuine Style Jane, we appreciate you doing so and thank you for choosing to shop with us. We are glad to hear that everything went well with your order and we hope to see you again, thank you.
Great Experience
Great service and great sunglasses. They arrived well packaged and on time. Would recommend.
2 de mayo de 2025
Opinión espontánea
Respuesta de Genuine Style
Thanks for leaving a review for genuinestyle.com Angela. We appreciate you choosing to shop with us. We are glad to hear everything went well with your order and that your sunglasses arrived quickly. We hope to see you again another time :-)
Fabulous Serengeti sunglasses.
Fabulous Serengeti sunglasses at a great price delivered next day as promised. Great.
27 de abril de 2025
Respuesta de Genuine Style
Thank you for shopping with Genuine Style and for leaving us a review, Derek. We are glad your sunglasses arrived quickly for you, and we hope that you will consider us again another time, thanks.
Respuesta de Genuine Style
Thank you for reviewing Genuine Style Fredo, we appreciate it. We are glad to hear everything went well with your order and we hope to see you again, thanks.
Respuesta de Genuine Style
Thanks for leaving a review for Genuine Style, Nigel, we appreciate you choosing to shop with us and leaving a review. We are glad that everything went well with your order and we hope that you will consider us again another time.
Lovely sunglasses
20 de abril de 2025
Respuesta de Genuine Style
Thanks for choosing to shop with Genuine Style, and for leaving a review, Margaret. We are glad to hear that you are happy with your new sunglasses and we hope to see you again.
OMG VERY BEAUTIFUL 😻 I LOVE
17 de abril de 2025
Respuesta de Genuine Style
Thanks for reviewing genuinestyle.com, Samuel. We are glad to hear you love your new sunglasses!
Respuesta de Genuine Style
Thanks for reviewing Genuine Style, we appreciate it. We are really happy to hear that we provided a good overall service for you, and that your sunglasses arrived quickly. Thank you for shopping with us, we hope to see you again another time.
Perfect service from GenuineStyle
Perfect sports glasses from Oakley. They fit like a dream and the HD lenses are amazing. Very well packaged and great pricing.
Have to say, Absolutely fantastic service from Genuine Style….. the courier let me down, claiming to have tried delivery (they hadn’t), and that they wouldn’t re-attempt until after the bank holiday weekend. After contacting GenuineStyle directly, they sorted earlier delivery without any hassle or fuss. They were courteous and prompt in all comms. It’s been a long time since I’ve had service as good as this.Thankyou GenuineStyle…. Will definitely be recommending you for value AND 1st class service.
15 de abril de 2025
Respuesta de Genuine Style
Thanks for leaving a review for genuinestyle.com, Simon. We can only apologise on behalf of DPD for the original delay with your delivery and were happy to help remedy this as best as we were able to. We understand service is important and are glad we provided a good experience for you. We appreciate you recommending us and we look forward to seeing you back another time, thank you.
Perfectly happy
Perfectly happy. Quick.Easy returns.Good price. Wide choice and the virtual tool worked and was useful.
6 de abril de 2025
Respuesta de Genuine Style
Thanks for reviewing Genuine Style, Rachel, we appreciate it. We are glad that you found our virtual try-on useful and that you had a good experience shopping on our site. We hope to see you again another time, thank you.
Great customer service and very speedy…
Great customer service and very speedy dispatch
11 de abril de 2025
Respuesta de Genuine Style
Thanks for reviewing Genuine Style, Rachel, we appreciate it. We are glad that everything went well with your order and that your glasses arrived quickly for you. Thank you for shopping with us, we hope to see you again another time.
Tommy Hilfiger sunglasses
Genuine Style has lots of great glasses to choose from at a very competitive price, the glasses I ordered for my husband are really well made and came well packaged, he absolutely loves them, I would highly recommend this company, also very fast delivery.
1 de abril de 2025
Respuesta de Genuine Style
Thanks for reviewing Genuine Style and for recommending us, we appreciate it. We are glad that everything went well with your order and that your husband loves his new sunglasses. Thank you for choosing us, we hope to see you again another time.
Best customer service ever received!
Best customer service ever received!
My glasses were not delivered on time and handed back to driver by a neighbour. Contacted customer services as was showing delivered and had an instant email. The owner took it upon himself to chase the delivery after hours and during the weekend to keep me updated. Such a lovely person and a great company. Glasses arrived and were excellent quality and amazing price. Thanks Richard
3 de abril de 2025
Respuesta de Genuine Style
Thank you for leaving a review for Genuine Style, Cath, we really appreciate it. Thanks for your kind comments about our service, it was the least we could do to try and help after DPD misdelivered your order. We are glad that everything went well with your purchase otherwise, and we hope to see you again another time. Best regards, Richard
After the initially difficult delivery
After the initially difficult delivery, the incomplete postal address and courier that didn't follow instructions.
The Team at Genuine Style Millie and Richard took imiditate control of the situation posted out a replacment pair of sunglasses in time for my trip using Royal mail.
They tracked the package until it was in my hands.
Excellent after sale service from a UK small business and a lovely quality affordable stylish pair of shades.
I will certainly purchase from them again.
2 de abril de 2025
Respuesta de Genuine Style
Thanks for your review Gina, we appreciate it. We were determined to get these to you in time for your trip and are glad we managed to navigate the various obstacles to this and get these to you in time! We appreciate your patience throughout m and we look forward to seeing you back. Best regards, Richard
Really quck delivery sunglasses omg…
Really quck delivery sunglasses omg perfect I love
7 de abril de 2025
Respuesta de Genuine Style
Thank you for reviewing genuinestyle.com, Magdalena, we really appreciate it. We are glad to hear that you love your new sunglasses and that they arrived quickly for you. Thanks for choosing Genuine Style, we hope to see you back another time.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.