Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I ordered these shirts in mid-November (as the first Christmas present I purchased) and based on your processing and shipping time, they should have arrived within a month at most. When I contacted yo... Ver más

Valorada con 1 estrellas sobre 5

BUYER BEWARE!!! This company has to be a foreign company because you don’t get what you ordered and customer service doesn’t return emails!!! I ordered my shirt December 1st, here it is the 17th and... Ver más

Valorada con 3 estrellas sobre 5

I have to say the quality excellent ordered several t_shirts . When came to the issue of a misprint and a shortage of at_shirt from the same order proven with receipts provided by Gerbera Story as my... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I placed an order with this company and I have not received the item even though the tracking link provided says its been delivered. When I emailed the customer services they just say there has been a... Ver más

Información sobre la empresa

  1. Empresa de camisetas
  2. Tienda de ropa
  3. Tienda de camisetas personalizadas
  4. Tienda de serigrafía
  5. Tienda de vestimenta clásica
  6. Tienda de ropa para mujeres

Escrito por la empresa

Our mission is to inspire every valuable Gerbera Story's customers to embrace their authenticity and feel empowered to send their messages through our personalized products. Your satisfaction and interests are always on top of our priority. We hope that you enjoy our most up-to-date, industry-leading personalized home decor, apparel and meaningful gifts for your special ones!


Información de contacto

1,7

Muy malo

TrustScore: 1.5 sobre 5

53 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Overall, pleased with the product

I am giving this business a 4 star because of the customer service. The graphic on my hoodie was too small. I was worried when I could only send an email, however they responded the same day. They continued communication until the problem was solved. My only other complaint would be the buy 3 get 1 free. The site would not let me get the 4th one free.

31 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I give this business 5 stars because…

I give this business 5 stars because even though I didn’t get my item because of a mistake I made, they were kind and patient with me; and was quick to replying back to me whenever I had questions. Customer service was awesome!! I didn’t get the item this time, and they did issue me a refund. Thanks, I’ll try back next year!!

17 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Never showed up

I ordered a poster for my daughter's birthday with plenty of time, it is now 3+ weeks past my daughters birthday and still have not received anything. SO frustrating as they keep saying it is coming and will not offer a refund.

11 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Birthday t-shirt

My t-shirt is perfect! I love the details. I haven't wore it yet, but I'm sure I'm gonna get a lot of compliments. I showed my sister a picture of it an she wants one which I'll be buying very soon. Thank you!

14 de abril de 2023
Valorada con 5 estrellas sobre 5

I was very satisfied with my experience…

I was very satisfied with my experience with Gerbera Story. I reviewed my order and the image appeared different then what I placed, so I emailed them. The response was very quick with a sample of what my shirts would look like. I was very pleased when they arrived days later! I would definitely use them again!

12 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great personalized gifts and customer service!

My experience at Gerbera Story was great. I was so glad to find this place for a special gift for my husband’s 60th Birthday. I had an issue with some punctuation in my poster and sent an email to the staff. Their response was prompt and my issue was fixed. Very satisfied with my experience here!

1 de abril de 2023
Valorada con 5 estrellas sobre 5

So EXCITED

Omg this 60th birthday is going to be extravagant and elegant with my new personalized shirt.. can’t wait to wear in June. Fast delivery and tracking.

17 de abril de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Replace misprinted T-Shirt

Replace misprinted T-Shirt
I have to say the quality was excellent
When came to the issue of a misprint and shirt from the same order proven with receipts provided by Gerbera Story as my own receipt ,no action has been taken to correct this issue. Gerbera emailed me stating they would replace corrected t-shirt Wow i need this issue resolved ASAP. My birthday is April 20th

11 de febrero de 2023
Opinión espontánea
Logotipo de Gerbera Story

Respuesta de Gerbera Story

Hi Memarie,

We are sorry to hear you have had this experience with one of our products.

To ensure we support you in the best possible way, we’ll just need a few bits of additional information from you. Could you please check your email and get back to us with the required information?

Valorada con 5 estrellas sobre 5

FABULOUS 56

My order arrived on time and it was a perfect fit and I look forward to buying more of your item.

25 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I never received any times from my…

I never received any times from my second order and no new tracking information for the replacements. Very disappointing and completely dissatisfied. Also you keep asking for a review on merchandise I never received. How can you write a review with no merchandise?

2 de abril de 2023
Opinión espontánea
Logotipo de Gerbera Story

Respuesta de Gerbera Story

Hi Valued Customer,

We are so sorry for any inconvenience it may cause. Could you please send us your order number so that we can check and support you further?

Valorada con 5 estrellas sobre 5

PERFECT

Online ordering is always a risk! I was very impressed with the speed, accuracy, and quality of my order! My picture was perfectly replicated. I can't wait to wear it on my birthday!

30 de marzo de 2023
Opinión espontánea

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