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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Enquired about a vehicle I was interested in. Suggested two different days when I was available to view. Also gave details of my vehicle with a view to part exchange and was told someone would be... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Recently bought a Kia Sportage from here. I felt welcomed as soon as i walked in to reception. The car was exactly as described re condition, service history etc. I noticed two or three things that n... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

The Tiguan is fine and my Daughter enjoys it but what's really disappointing is the roof rails and front lower grill were resprayed but cheaply, 18 months later and it's a mess. A car spray company h... Ver más

Valorada con 5 estrellas sobre 5

My mercedes SLC had an array of Fault lights on the dash, Booked Diagnostics, investigation and repair online. Also Annual service and MOT at the same time.Easy to book a date, dropped the car off,... Ver más

La empresa ha respondido

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3,0

Medio

TrustScore: 3 sobre 5

28 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 28% de las opiniones negativas

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3,0

Todas las opiniones

(28)

11 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great service, lovely staff

Took our car for a problem with the injectors, it was dropped at 8am and ready to pick up again at 3.30pm, excellent service, and great price, very efficient & all staff, particularly Matt, extremely helpful, great company to deal with

18 de febrero de 2025
Opinión espontánea
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Respuesta de Car Super Garage

Thank you for your fantastic review Linda we're thrilled to hear that you found our service excellent and efficient, and that Matt was particularly helpful. We appreciate your kind words and look forward to serving you again in the future.

Valorada con 5 estrellas sobre 5

Staff are first rate.

Staff are first rate.
Prices are reasonable.
Reception area pleasant.

What’s not to like.!!!
MG

30 de enero de 2025
Opinión espontánea
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Respuesta de Car Super Garage

Thank you for your wonderful feedback! We're thrilled to hear that you found our staff to be first-rate and our prices reasonable. It's great to know you enjoyed our pleasant reception area. We appreciate your support!

Valorada con 5 estrellas sobre 5

Just brilliant and so professional.

I bought my VW Sharan from German Autocentres a few months ago. I was really pleased with the openness and  honesty of the sales staff. They were a million miles from the "del boy used car salesman " type .  The whole operation was extremely polished and professional. Just when it was going so well I got the car home and was disappointed that a few features I expected to be present were missing. I took this up with the dealer expecting some sort of fob off and turning it into a fault on my part. How wrong was I. The Director, Wade, was brilliant. It transpired VW were at fault. Wade has bent over backwards to correct these issues, and done so out of his own pocket. What more can you ask for.  This organisation and the people within it are excellent and I can't recommend them highly enough.  Buy from them with confidence.

22 de enero de 2025
Opinión espontánea
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Respuesta de Car Super Garage

Thank you for your outstanding review. We’re thrilled to hear that you found our sales staff open and honest, and that Wade went above and beyond to resolve the issues with your VW Sharan. Your recommendation means a lot to us, and we appreciate your confidence in our team.

Valorada con 5 estrellas sobre 5

First class service of my Porsche…

First class service of my Porsche Panamera for a fraction of the dealer quote. Courtesy car waiting although I didn’t request one, job completed sooner than I requested, all with a friendly and helpful service throughout.

21 de enero de 2025
Opinión espontánea
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Respuesta de Car Super Garage

Thank you for your 5 stars Richard, We're thrilled to hear that you received first-class service for your Porsche Panamera at a fraction of the dealer quote. It's great to know our courtesy car and friendly service exceeded your expectations. We look forward to serving you again!

Valorada con 5 estrellas sobre 5

EML on dash

Just come back from German Autocentre today for my EML on dash. They were really honest the current fault was the mass air flow sensor because due to a loose hose and clip. They fixed the hose clip and reset the values of the car hopefully this fixed the problem.

16 de enero de 2025
Opinión espontánea
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Respuesta de Car Super Garage

Hi you are very welcome and good to see you this morning. Thank you for the feedback

Valorada con 1 estrellas sobre 5

After requesting German auto Centre Sheffield discs…

After requesting a quotation for discs and brake pads from a German auto centre, the quote arrived a day later without issue. However, upon reviewing the pricing, it turned out to be only marginally better than what the local Mercedes dealer was offering. When discussing the matter with the dealer, they pointed out a compelling benefit: Mercedes Sheffield includes 12 months of free roadside assistance with any repair, regardless of the cost.

This highlights a significant advantage in favor of the main dealer. Not only do you get the assurance of genuine parts and the expertise of a trusted service provider, but you also receive added value at no extra cost. In this case, the combination of competitive pricing and complimentary roadside assistance makes the dealer's offer a far superior choice overall. I tried them a year ago but there was no reply perhaps that would have been better in this case.
Thank you for your prompt response. I think your reply outlines your priorities perfectly if you want cheapness use German auto is the one for you. save the one-year-old BS
Estimate Details
Estimate No: EST133306
Valid From: 23 Nov 2024 15:39
Expiry Date: 23 Dec 2024 18:00

Thank you for your response. I’m disappointed to see that you feel my feedback is unjustified, especially since I’ve made an effort to express my concerns honestly. I understand running a business is difficult, but as a customer, I also expect to be treated fairly and with respect when voicing my experience.

I did indeed leave a review based on my perception of the value offered, and I stand by my opinion. I do not believe I’ve been malicious or petty, but rather that I was giving constructive feedback based on my experience with your service. My goal was never to target your business specifically but to share my genuine perspective.

As for the comparison with other garages, I would expect each business to offer competitive pricing and value based on its own merits. My decision not to return to your garage wasn’t intended as a personal attack; it was simply a reflection of what I felt was the best option for my needs.

I respect your request not to contact your garage for future work, and I will, of course, respect that boundary. I would hope that in the future, all feedback—positive or negative—is met with an open mind, as it can help improve services for everyone.

25 de noviembre de 2024
Opinión espontánea
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Respuesta de Car Super Garage

Hi Sean, thank you for your feedback. As you can imagine running any business is challenging, so we do take feedback really seriously and will act where we feel our standards haven’t met our customers’ requirements. In this instance we feel your feedback is completely unjustified and unfair. You left us a negative review several months ago. We explained the reasoning behind our business policy at that time. We are more than surprised that you have contacted us again and have now left us another negative review. The most recent review is because, in your opinion, we didnt offer best value. I would like to ask if you contacted other garages in the area for similar quotes and left them negative reviews if they didn’t beat the offer you got from Mercedes, or are you just focusing negative feedback on our garage? It does appear to be a malicious and petty approach. It appears that you have found a service provider for your car and we would ask that, to avoid similar occurrences in the future, you did not contact our garage for any further work. We would very much like to discuss your reviews with you and will endeavour to contact you to discuss your feedback. Hope to speak to you soon

Valorada con 5 estrellas sobre 5

Brilliant service from start to finish

Brilliant service from start to finish. Took my car with a fault. Diagnosed and fix and picked up the next day. Thanks guys/ gals

21 de noviembre de 2024
Opinión espontánea
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Respuesta de Car Super Garage

Thank you for your fantastic feedback! We’re thrilled to hear you experienced brilliant service from start to finish. It's our priority to diagnose and fix any issues quickly, and we’re glad we could get your car back to you the very next day. we look forward to assisting you again in the future!

Valorada con 5 estrellas sobre 5

Water leak fixed in a very organised…

Water leak fixed on our mini in a very organised way. Kept us fully in touch with what they were doing and their approach to the problem. Made us fully aware of any costs along the way. Over joyed that this has been fixed and can only recommend their excellent service and technical knowledge.

14 de noviembre de 2024
Opinión espontánea
Logotipo de Car Super Garage

Respuesta de Car Super Garage

Thank you for your kind words and for taking the time to share your experience. We're thrilled to hear that we were able to fix the water leak in your mini in an organized manner while keeping you informed about our approach and any associated costs. Your recommendation means a lot to us, and we're glad that our service and technical knowledge met your expectations. We look forward to assisting you again in the future!

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