Gerrards Auction Rooms Opiniones 211

TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Received leaflet through door decided to go along to local venue close to me. Met Lizzy at Seamill Hydro. Seamill. She was friendly, knowledgeable and easy to talk to. Sold some jewellery and money w... Ver más

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Valorada con 5 estrellas sobre 5

Lizzy and Debs were great. Friendly, honest and fair throughout the visit. Can't recommend highly enough. Completely satisfied with the outcome.

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Valorada con 5 estrellas sobre 5

I bought a print at auction which required delivery organised by Gerrards. They sent the item immediately, it arrived by UPS exactly on the date I requested as it was a birthday present which I neede... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had some old jewellery which lay in drawer for years when I received a leaflet through door about Gerrards auction rooms.. I went along and Elizabeth weighed everything I had brought.. she was lovel... Ver más

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Información sobre la empresa

  1. Casa de subastas
  2. Arte y antigüedades
  3. Comprador de joyas
  4. Servicios de subasta online

Escrito por la empresa

Auction Rooms, House Clearance & Jewellers


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

211 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Thank you from Inverness

We met Simon and Elizabeth on Wednesday 4th February. They were welcoming, informative and a pleasure to deal with. Simon gave us an acceptable price and acknowledged the sensitivity of giving away items valued by our Mother. We would recommend Gerrards. P.S. we also saw your brother (Tony? not sure) the previous week who was also great to meet.

4 de febrero de 2026
Opinión espontánea
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Respuesta de Gerrards Auction Rooms

Hi Pamela, Thank you very much for your lovely review. I am pleased you had a lovey welcome from our valuers on both occasions. I will pass on your comments to them all! Hope to see you again when we are next in your area. Gerrards customer service team.

Valorada con 5 estrellas sobre 5

Most convenient transaction

We had a great experience. We did not have to go far for the valuation, Simon was clearly knowledgeable and offered market rates. We did not feel pressured at all and sold some bits and kept others.

15 de febrero de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Very pleased with my experiance

Very pleased with the offer they provided me. I was initially offered £70 from another company but Gerrards offered me £300 for the same items. Lizzy and Debs were very helpful and honest with me from the start with i apriciated a lot.

9 de febrero de 2026
Opinión espontánea
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Respuesta de Gerrards Auction Rooms

Hi Anita, That's great to hear. So glad you were happy with our offer and our services. Hope to see you again soon. Gerrards customer service team.

Valorada con 5 estrellas sobre 5

Great experience!!

Simon based at the Empress Hotel on the Isle of Man was quick, knowledgeable and efficient. Gave honest valuations from a selling and buying point of view. We've never had jewellery valued before and we were surprised that what seemed like junk actually returned a nice little immediate return in cash. Other items were valued with no pressure to sell. 100% recommend Gerrards Auction Room and Simon was a pleasure to deal with.

14 de febrero de 2026
Opinión espontánea
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Respuesta de Gerrards Auction Rooms

Thank you for your great review. I will pass your comments on to Simon. He loves to hear he's doing a good job. Thank you for visiting us. Gerrards customer service team.

Valorada con 5 estrellas sobre 5

Extremely smooth and fast transaction

Extremely smooth and fast transaction. Fair price offered in line with market valuation. Highly recommended

9 de febrero de 2026
Opinión espontánea
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Respuesta de Gerrards Auction Rooms

Hi Marcello, Thank you for taking the time to leave us a positive review. Please tell your friends for the next time we visit your area. Many thanks Gerrards customer service team.

Valorada con 5 estrellas sobre 5

Simon was very pleasant and personable…

Simon was very pleasant and personable and proffered a reasonable price. I liked his heavy and gaudy watch!!

4 de febrero de 2026
Opinión espontánea
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Respuesta de Gerrards Auction Rooms

Hi Janet, Thank you for your lovely review. I will pass on your thanks to Simon and tell him his watch is gaudy ha ha. Gerrards customer service team.

Valorada con 5 estrellas sobre 5

Easy to deal.

Bought some goods from Gerrards. Did it online via easylive. Had invoice through later that day. Opted for postage. Next week has a very well packaged parcel done by Carole. All wrapped separately. Thanks, would use again.

22 de enero de 2026
Opinión espontánea
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Respuesta de Gerrards Auction Rooms

Hi Paul,

Thank you for taking the time to leave us a great review. I will pass your comments on to Carole. Hope to do business with you again soon. Gerrards customer service team.

Valorada con 5 estrellas sobre 5

I sold Gerard’s a gold bracelet today

I sold Gerard’s a gold bracelet today. I had looked up the price of 18 carot gold beforehand and weighed the bracelet so I knew roughly what to expect.
Alistair immediately gave me an excellent price without any haggling or any nonsense. Thank you.

30 de enero de 2026
Opinión espontánea
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Respuesta de Gerrards Auction Rooms

Hi Jeananne, Thank you for your lovely review. I will pass your comments on to Alistair. We always like to hear that our team are offering a good service. Gerrards customer service team.

Valorada con 5 estrellas sobre 5

Many thanks Lizzy and Debs for your…

Many thanks Lizzy and Debs for your help, honesty, friendly and professional approach. From Chippenham

28 de enero de 2026
Opinión espontánea
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Respuesta de Gerrards Auction Rooms

Hi Mandy, Thank you for your lovely comments. I will pass them on to Lizzy & Debs. Gerrards customer service team.

Valorada con 5 estrellas sobre 5

Successful trip to Gerrards

Went along to Gerrards as was local to me here in Chippenham, and there was only one person in front of me. I heard her squeal in delight at the price she was offered for gold jewellery. I handed Lizzie and Debs my grandfather's medals. I was given info about the medals, and then gladly snapped their hands off when offered a good price (I had an idea as had looked online that morning). A pleasure to meet Lizzie and Debs, and to be informed about the medals was interesting, and a free service!

28 de enero de 2026
Opinión espontánea
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Respuesta de Gerrards Auction Rooms

Hi Sue, Thank you so very much for your fabulous review. We are thrilled to hear we are offering such a good service. I will pass your lovely comments on to Lizzie & Debs. We hope to see you again soon. Gerrards customer service team.

Valorada con 5 estrellas sobre 5

An honest review of dealing with Gerrards

An honest review of dealing with Gerrards for the first time.
We met with Simon and Lizzy at their travelling valuation day in Wigton, Cumbria.

We arrived about 3pm, there was one older lady in front of us who was being treated courteously with no push to sell and seemed extremely happy with the sale of her items. This made us feel that we were dealing with a professional company.

For the most part we spoke with Simon but did have a brief chat with Lizzy, both were chatty and made you feel comfortable with the process.

Simon valued our items and was happy to talk about prices, the industry and the best course of action to take with items if we chose to hold on to them.
As with the lady before, my wife and I were treated courteously and Simon even suggested that we didn’t need to decide there and then, so we took the opportunity to have 10 minutes to discuss his valuations privately.

Once we were happy, we agreed on a price and the deal was done there and then.

We appreciate that Gerrard’s is a business and businesses need to make a profit, so although our items may have brought more selling them privately, we were in no way forced or pushed to sell.

Think of it like selling your car to a dealership, what they offer is convenience and confidence, no need to search for a buyer with all the pitfalls that can entail and no need to worry about receiving your money as the items are paid for there and then.

Would we deal with Gerrards again…absolutely!

Thanks again Simon and Lizzy

Darren and Gail.

15 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just sold a silver tea service

Just sold a silver tea service. Happy with the price offered and paid on the day. Highly recommended.

13 de enero de 2026
Opinión espontánea
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Respuesta de Gerrards Auction Rooms

Hi Tony, thank you for your review. I am glad you were happy with our services and price paid. It was a pleasure doing business with you. Many thanks, Gerrards customer service team.

Valorada con 5 estrellas sobre 5

Fantastic service and a lovely friendly…

Fantastic service and a lovely friendly family business

13 de enero de 2026
Opinión espontánea
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Respuesta de Gerrards Auction Rooms

Hi Steve, we appreciate you taking the time to leave us a positive review. Many thanks Gerrards customer service team.

Valorada con 5 estrellas sobre 5

A Breath of Fresh Aif

Gerard’s are just the sort of auction house you want to do business with. In this day and age of high commission charges as a buyer with little tangible to show for it, Gerard’s are different. Sensible commission charges, with the convenience of their own bidding platform online and an in-house P&P option - increasingly hard to find as auctioneers seem to be pushing buyers to expensive 3rd party options. Their customer service was very friendly, personal and helpful. From winning to receiving my lot was just over a week, which is excellent (thanks to Carole). All in all it means I will happily bid or sell with Gerard’s. A breath of fresh air.

9 de enero de 2026
Opinión espontánea
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Respuesta de Gerrards Auction Rooms

Thank you very much for your fabulous review. It's lovely to hear we are doing a good job. I will pass on your thanks to Carole. we look forward to doing business with you again soon. Gerrards customer service team.

Valorada con 5 estrellas sobre 5

Happy customer!

Gerrards came to a venue local to me seeking old gold and silver jewellery, etc. I took along a small selection of old gold chains that I would never wear again. I was happy to receive a much more substantial sum than I could have expected. Debs was very friendly and helpful in checking the quality of my items. Would def recommend a visit if you have unused jewellery that, like mine, may otherwise end up being binned.

9 de diciembre de 2025
Opinión espontánea
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Respuesta de Gerrards Auction Rooms

Thank you Joan for taking the time to write a review. We are really pleased that you were happy with the service given. We will pass on your comments to Debs who I am sure will be delighted. Many thanks Lizzy

Valorada con 1 estrellas sobre 5

Very unimpressed with the way I was…

Very unimpressed with the way I was treated. Items were literally 'shoved' back towards me over the table, possessions that might be worthless to you but are of sentimental value to me. You also say on your website that you had a special interest in vintage musical instruments so I brought some along and they were rejected with hardly a second glance. I also brought some gold but you didn't have the necessary equipment to test it was real and of what quality - how pointless is that?! Complete waste of my time. Wouldn't come again nor recommend anybody else do so,

2 de diciembre de 2025
Opinión espontánea
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Respuesta de Gerrards Auction Rooms

I am very sorry that it appears you were not treated with the respect you should have been shown. We understand that sentimental items can be very difficult to part with and I am sorry if you feel this situation was handled insensitively. We do have a very good team of valuers and we do try our best to be both courteous and professional. Could you tell me which event this was at and who you spoke to? I would be very happy to speak with you personally to discuss the matter further and I would like to talk to the valuer concerned. Kind regards lizzy Cole

Valorada con 5 estrellas sobre 5

First class ladies

Was a bit sad going to the selling venue, but the ring I had was not going to be forwarded to a relative, there are none. I don't know if I dealt with Debs or Lizzy, but the compassion she showed me was so caring, which I really thank her for. I feel the price I was given was extremely fair, I had no idea, but I was happy. Would totally recommend this company, real people and compassionate.

11 de diciembre de 2025
Opinión espontánea
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Respuesta de Gerrards Auction Rooms

Thank you very much for sharing your experience. I am so pleased Lizzy & Debs looked after you, I will let them know about your review. It is always nice hear that we are doing a great job. Kind regards Gerrards customer service team.

Valorada con 5 estrellas sobre 5

Barrhead

Lizzie and Debs were so lovely and easy to deal with. Happy with offer I received

9 de diciembre de 2025
Opinión espontánea
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Respuesta de Gerrards Auction Rooms

Hi Anne, Thank you for your kind review. We really appreciate it. I will let Lizzy & Debs know. Gerrards customer service team.

Valorada con 5 estrellas sobre 5

Flyer delivered to our property…

Flyer delivered to our property recently with details and date of valuation event.
Convenient venue with good signage to event today in Kirkintilloch.
Lizzy was very professional with appraisal of our items and we were happy with offer given and we accepted.

3 de diciembre de 2025
Opinión espontánea
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Respuesta de Gerrards Auction Rooms

Hi Marc, Thank you for taking the time to leave us a lovely review. We are glad you are pleased with our services and prices. Please tell your friends, we will be back in your area in a few months. Gerrards customer service team.

Valorada con 5 estrellas sobre 5

Lizzy Cole was excellent in her…

Lizzy Cole was excellent in her appraisals of the items we had to sell. Fair price given and instant cash.

Very good experience couldn’t fault it.

Will definitely use again when we have other items to sell.

3 de diciembre de 2025
Opinión espontánea
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Respuesta de Gerrards Auction Rooms

Hi Barry, That's great to hear. Please also tell your friends. we will be back in your area soon. Gerrards customer service team.

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