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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Website easy to use. Looking for an antibacterial cutting board that won't scratch that can be put in the dishwasher, or simply rinsed with mild soap. Also like that I was able to buy non slip grip pa... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Having purchased 2 items, I was disappointed to get an offer of 85% off on an additional one if I had only bought one. That would have made my purchase of 2 more expensive than necessary. Why make t... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

etwas komische Website, weil nirgends steht dass das Produkt aus China kommt daher die lange Warte Zeit Produkt heute angekommen, sieht alles sehr gut aus

Valorada con 5 estrellas sobre 5

Your ad gave me the information I needed to choose the pans. The purchase was easy to process. I liked the personal touch of the Katori team helping me look at other items that would go well with my p... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de suministros de cocina

Escrito por la empresa

Katori is a titanium cutting board designed to give you a hygienic, durable, and easy-to-clean surface for everyday meal prep. Unlike wood or bamboo, which can absorb odors and trap moisture in knife grooves, and plastic, which scratches easily and can shed microplastics, Katori’s titanium surface is non-porous, so food residue, stains, and smells don’t sink in. The double-sided design lets you keep raw and cooked foods on separate sides, making it simpler to reduce the risk of cross-contamination. Katori resists scratches, dents, and warping, stands up to heavy daily use, and is heat-resistant, so you can set hot pots and pans directly on it. It’s also BPA-free and non-toxic, with no plastics or coatings to leach into your food. Measuring 11.4 x 7.9 inches (29 x 20 cm), Katori is compact enough to fit in most kitchens and light enough to take camping or on outdoor trips. Cleaning is quick: wash it with warm water and mild soap after each use, then dry it immediately with a soft cloth to prevent water spots. Avoid abrasive cleaners and scouring pads, which can damage the surface. No oiling or special upkeep is needed.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

56 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,2

Todas las opiniones

(56)

52 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

etwas komische Website

etwas komische Website, weil nirgends steht dass das Produkt aus China kommt daher die lange Warte Zeit
Produkt heute angekommen, sieht alles sehr gut aus

19 de octubre de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Feeling ripped off!!

Having purchased 2 items, I was disappointed to get an offer of 85% off on an additional one if I had only bought one. That would have made my purchase of 2 more expensive than necessary. Why make this offer after the original purchase offers?

16 de octubre de 2026
Opinión espontánea
Logotipo de Katori

Respuesta de Katori

Hello Gerald,

Thank you for sharing your feedback. We understand your concern regarding the additional offer presented after your purchase. If you have any questions, please feel free to contact our Support Team for assistance.

Kind regards,
Jessy from Katori

Valorada con 4 estrellas sobre 5

perfect

perfect, cool, cheap

2 de octubre de 2026
Opinión espontánea
Logotipo de Katori

Respuesta de Katori

Hello Roland,

We appreciate your review! It’s great to know you found a good option at an affordable price.

Best regards,
Jessy from Katori

Valorada con 5 estrellas sobre 5

So far so good

So far so good not got them yet

16 de octubre de 2026
Opinión espontánea
Logotipo de Katori

Respuesta de Katori

Hello,

We’re glad to hear things are going well so far! Thank you for the 5-star rating.

Best wishes,
Jessy from Katori

Valorada con 5 estrellas sobre 5

Easy process for ordering.

16 de octubre de 2026
Opinión espontánea
Logotipo de Katori

Respuesta de Katori

Hello Des,

Thank you for your 5-star review! We’re glad everything went smoothly with your order.

Best regards,
Jessy from Katori

Valorada con 5 estrellas sobre 5

A Healthy way Spend $The information that was supplied with…

The information that was supplied with the video convinced me that this cutting board is the cleanest and safest way to prepare food. I thought the price was reasonable as well.

15 de octubre de 2026
Opinión espontánea
Logotipo de Katori

Respuesta de Katori

Hello Douglas,

We appreciate your review! It’s great to hear that the product presentation was helpful and that you felt the price offered good value.

Warm regards,
Jessy from Katori

Valorada con 5 estrellas sobre 5

Easy to use website

Easy to use website. very informative and intuitive. pricing fair.

15 de octubre de 2026
Opinión espontánea
Logotipo de Katori

Respuesta de Katori

Hello Dick,

We’re happy to know you found our website straightforward to navigate and appreciated the clear information and reasonable pricing. Thanks for sharing your feedback!

Kind regards,
Jessy from Katori

Valorada con 4 estrellas sobre 5

Wanted to move from plastic

Wanted to move from plastic. However I still have cuts in this board when I used it.

12 de octubre de 2026
Opinión espontánea
Logotipo de Katori

Respuesta de Katori

Hello Pat,

Thank you for your feedback. We appreciate you bringing your concerns about the cutting board to our attention. If you need assistance, please feel free to contact our Support Team.

Kind regards,
Jessy from Katori

Valorada con 5 estrellas sobre 5

Very helpful understanding Customer…

Very helpful understanding Customer Service Staff

12 de octubre de 2026
Opinión espontánea
Logotipo de Katori

Respuesta de Katori

Hello Karl,

We appreciate your 5-star feedback! It’s great to know our team provided helpful support and handled your concerns with care.

Best wishes,
Jessy from Katori

Valorada con 1 estrellas sobre 5

good luck returning the item!!!

We wanted a full refund if send the product back (postage at our expense) but twice they coerced us to accept a partial refund and keep the item. We told them repeatedly it was WAY TOO SMALL and we will never use the cutting board, but they refused to accept the item back and provide a full refund despite stating they would do that in an initial email.

13 de octubre de 2026
Opinión espontánea
Logotipo de Katori

Respuesta de Katori

Hello Jan,

Thank you for sharing your feedback.

Our return policy outlines the conditions for returning items and receiving a refund. Partial refunds are offered as an optional alternative for customers who prefer to keep their purchase, while full refunds are handled in accordance with our return policy.

We are reviewing your case to determine the appropriate next steps. A member of our team has been assigned to follow up with you directly and provide an update.

Please check your inbox whenever you have a moment.

Best regards,
Jessy from Katori

Valorada con 1 estrellas sobre 5

Hello

Hello! I wrote a review about the KATORI PURE TITANIUM cutting board which I ordered from you! I am sorry that what I have written you is THE TRUTH about a product that never should have been on the market. The very first time I sliced an apple on it, the knife left a scratch despite the box it came in saying "Knife- Friendly Surface". I wish I could give a better review (I must tell you that Julia, on your staff, was extremely helpful by getting my situation figured out) , but further requests to write something more positive
would only be a lie!

8 de octubre de 2026
Opinión espontánea
Logotipo de Katori

Respuesta de Katori

Hello Virginia,

Thank you for taking the time to share your feedback.

We appreciate you sharing your experience, as customer feedback helps us continue to refine our products and services.

We have reviewed your communication with our support team and are pleased to see that your case has now been resolved.

Should you need any further assistance, please don't hesitate to reach out.

Kind regards,
Jessy from Katori

Valorada con 5 estrellas sobre 5

Very fast response to my email and…

Very fast response to my email and offered a satisfactory solution

9 de octubre de 2026
Opinión espontánea
Logotipo de Katori

Respuesta de Katori

Hello Jefferson,

We’re glad our team was quick to respond to your email and help resolve your concern. Thank you for your feedback!

Regards,
Jessy from Katori

Valorada con 3 estrellas sobre 5

I would prefer to decide my own…I will update this review upon delivery after paying for the ‘upgraded delivery service.

I would prefer to decide my own purchasing quantities/volume/size if given the option to select from a menu of multiples of product. The way the site bounces to ‘additional’ offers of product(s) after you make your (company controlled)’ best offer’ choice from their limited content menu - it leaves one feeling manipulated. Ex: If I want to buy 12 - why can’t I buy 12 without going through an extensive marketing process of other goods?

12 de octubre de 2026
Opinión espontánea
Logotipo de Katori

Respuesta de Katori

Hello,

Thank you for sharing your feedback.

Orders are processed based on the quantities selected and confirmed during checkout. Optional bundles and additional offers can be skipped, allowing customers to proceed with their selected purchase.

We would appreciate the opportunity to review your experience in more detail. To help us locate your order, we have sent you a separate message requesting a few additional details.

Please check your inbox whenever you have a moment.

Kind regards,
Jessy from Katori

Valorada con 5 estrellas sobre 5

Easy to use.

12 de octubre de 2026
Opinión espontánea
Logotipo de Katori

Respuesta de Katori

Hello Paul,

Thank you for your 5-star review! We’re glad you found the experience straightforward and easy to navigate.

Best wishes,
Jessy from Katori

Valorada con 5 estrellas sobre 5

Because of Victoria

Because of Victoria, who treated me as a customer shall be treated.
- positiv, effektiv and serious

12 de octubre de 2026
Opinión espontánea
Logotipo de Katori

Respuesta de Katori

Hello Greta,

Thank you for your 5-star review! We’re glad our team provided positive, efficient, and professional service.

Kind regards,
Jessy from Katori

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