Me and my wife was visiting Cardiff for the weekend and planned to paddle boarding while we were there. We needed to buy a new buoyancy aid and chose to head to Get On The Water, needless the say the... Ver más
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Consulta las opiniones de los clientes
I had a few questions ahead of buying a new paddle, Gareth was really helpful on chat and provided excellent guidance on how to measure accurately. Gareth also offered to cut and glue my paddle to th... Ver más
I had been liasing with GOTW for nearly a year about fixing my Tahe Tobago which lost the rear wheeled bumper plus some crucial fixings in an impact grounding, some of which were not readily availabl... Ver más
Great website that was super easy to navigate. Fantastic prices too. We have been looking for inflatable paddleboards for a wee while and got exactly what we wanted from you. Free delivery to the High... Ver más
Información sobre la empresa
- Tienda de surf
- Tienda de canoas y kayaks
- Tienda de deportes
- Tienda de insumos para esquí sobre agua
- Servicio de alquiler de equipos para deportes acuáticos
Escrito por la empresa
Get On The Water Ltd. was born in 2015 by a team of water sports enthusiasts with decades of experience on the water. Based in Cardiff, South Wales we are always out engaging in any watersport that allows us to enjoy our awesome coastline and inland waterways. Our aim is to supply our customers with top quality equipment at the best price possible, enabling them to 'Get on the Water'.
Información de contacto
23A Lambourne Crescent, CF14 5GF, Cardiff, Reino Unido
- 02922362362
- sales@getonthewater.co.uk
- getonthewater.co.uk
4,8
Excelente
352 opiniones
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Excellent service
Excellent service. Great comms and very, very fast despatch and delivery.
14 de noviembre de 2025
Great service
Great service, I was travelling past Cardiff and gareth met me with the item just off the motorway. Good price too!
17 de octubre de 2025
Fast delivery
Fast delivery, quality goods and great help and feedback on orders.
19 de septiembre de 2025
Great product at a competitive price…
Great product at a competitive price the o downside was payment method accepting my purchase after verification . I had to use two devices to make payment. And no option to make telephone payments
3 de septiembre de 2025
Sent the wrong item then asked me to…
Sent the wrong item then asked me to return to warehouse... gave me the wrong order number resulting in me waiting in the warehouse for nearly 1/2 an hour to sort it out. Very frustrating
29 de agosto de 2025
Respuesta de Get On The Water Ltd
Hi Carla,
Many thanks for your order and thank you for taking the time to leave a review.
I hope your daughter will be happy with her new changing robe.
I'm so sorry that this order didn't go as smoothly as we would have liked it. We ordered the robe direct from DryRobe as we were away when the order came in and wanted to get it to you as quickly as we could.
Unfortunetly the warehouse guys at DryRobe sent the wrong robe out to you. I did give you a call on Friday to explain and arranged for a swap for you in time for your daughters birthday, but it wasn't possible for the exchange to happen on Friday.
As that appointment on Friday had passed - they issued a new order number - and this was what caused the confusion when you went to swap the robes over.
The offer of going to the warehouse was the quickest way we could get this exchanged for you - without you having to wait in for a delivery to sort this out. As the warehouse is close to where you live I thought this would be the best option.
I've issued a partial refund on the order for you as an apology for the confusion with this order.
Really helpful and knowledgable staff
Really helpful and knowledgable staff. Made a purchase really easy
13 de agosto de 2025
First class service
the service & advice you get from Gareth & Katie at get on the water is spot on every time , in person or online the experience is the same value for money and you get the kit you need delivered quickly ..
The Jobe River fin is perfect ....
2 de agosto de 2025
product was in stock at a competative…
product was in stock at a competative price, and quickly dispatched. Only gripe was that there was no correspondence from the company to say the order had been received or dispatched. I only knew for certain when I had an email from Evri to say they were expecting my parcel.
27 de julio de 2025
First class
Great website that was super easy to navigate. Fantastic prices too. We have been looking for inflatable paddleboards for a wee while and got exactly what we wanted from you. Free delivery to the Highlands of Scotland was a massive bonus - we are UK mainland up here, not the moon like some companies think we are. Thank you for the super service and quality products
17 de julio de 2025
Excellent product and quick delivery
22 de julio de 2025
Very quick delivery and great price.
14 de julio de 2025
First time buyer from this site
First time buyer from this site - easy to find what I wanted, and at good prices. Bookmarked for future needs !
13 de julio de 2025
Purchased product ( bodyboard) at great…
Purchased product ( bodyboard) at great price. Was expecting it delivered- My fault for not reading information properly. But they went out of their way to make collection easy for me- at time and location that suited me.
2 de julio de 2025
Great customer service
18 de mayo de 2025
Excellent customer service and speedy…
Excellent customer service and speedy delivery. Thank you so much
21 de mayo de 2025
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