Me and my wife was visiting Cardiff for the weekend and planned to paddle boarding while we were there. We needed to buy a new buoyancy aid and chose to head to Get On The Water, needless the say the... Ver más
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Me and my wife was visiting Cardiff for the weekend and planned to paddle boarding while we were there. We needed to buy a new buoyancy aid and chose to head to Get On The Water, needless the say the... Ver más
La empresa ha respondido
I had a few questions ahead of buying a new paddle, Gareth was really helpful on chat and provided excellent guidance on how to measure accurately. Gareth also offered to cut and glue my paddle to th... Ver más
I had been liasing with GOTW for nearly a year about fixing my Tahe Tobago which lost the rear wheeled bumper plus some crucial fixings in an impact grounding, some of which were not readily availabl... Ver más
Great website that was super easy to navigate. Fantastic prices too. We have been looking for inflatable paddleboards for a wee while and got exactly what we wanted from you. Free delivery to the High... Ver más
Get On The Water Ltd. was born in 2015 by a team of water sports enthusiasts with decades of experience on the water. Based in Cardiff, South Wales we are always out engaging in any watersport that allows us to enjoy our awesome coastline and inland waterways. Our aim is to supply our customers with top quality equipment at the best price possible, enabling them to 'Get on the Water'.
23A Lambourne Crescent, CF14 5GF, Cardiff, Reino Unido
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Amazing service. Website was simple to use. Had the products I was looking for in stock. Order arrived next day on a Saturday. Perfect.
Very professional & helpful. Would definitely use again.
Very helpful, nice gentleman who gave advice and has arranged delivery.
Easy website to use and efficient delivery. Would definitely recommend!
Absolutely fantastic service from start to receiving goods. I will be shopping with you again Thanks Paul
Great delivery. Great customer service. Rapid communication and dispatch.
The product was exactly what I wanted. It arrived really quickly and it was packed well. I am pleased with the speed of service.
Went the extra mile to sort out a purchase for item that was Outbof stock
I urgently needed a kids subs jacket for a wet & freezing kids rugby tournament. The owner was super helpful and wrapped it up and left it in a secure place for me to pick up as the shop wasn’t open.
The item was as described and very reasonably priced. Thank you.
Excellent speedy delivery and quality of product
We purchased an item from web site that was out of stock. Web site was not up to date but allowed us to purchase. Subsequent customer care from Katie has been excellent.

Respuesta de Get On The Water Ltd
Excellent customer service and really happy with purchase
Ordered a body board, Katie from Get On The Water got in touch and offered to deliver it personally since she was coming to an event nearby. Don't think I've ever had such good service. Website, ordering and price also excellent.
Excellent customer service. An after sales service second to none.
Gareth went out of his way to help with a warranty issue.
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