gharsoaps.shop Opiniones 

Received my order with the outer package already opened/damaged, and the soap box inside was also damaged and opened. I immediately shared photographs and raised a complaint.
The most disappointing part is the customer support response. They are insisting on an unboxing video, although this requirement is not mentioned in their published Return & Replacement Policy. Despite providing clear photographs of the damaged package and product, there has been no proper resolution or support.
I have used Ghar Soaps products before, but this experience has completely disappointed me. A damaged product + poor customer support + no proper response is unacceptable.
I expected a simple replacement or refund, but unfortunately, I am still struggling to get a basic resolution. Think twice before ordering if customer support is important to you.

This company is a fraud; the products I ordered were missing items. I contacted the support team but received no assistance whatsoever; they simply washed their hands of the matter by blaming the courier company. It is a complete scam, and the support team is not at all serious. Even after providing full details of the order, they refused to acknowledge their mistake.

Order Details
Order #11686490
3 Pack Magic Soap + Free Magic Face wash 30ml - 3 Pack Magic Soap + Free Magic Face wash 30ml
x 1 Qty
Rs. 399.00

I wanted to purchase the Magic Baby Bar from Ghar Soaps and selected the quantity I actually wanted. The items appeared in my cart, but I could not find a straightforward way to complete the order for exactly what I had selected.

The biggest problem was when I contacted customer support for help. Instead of simply helping me place an order for the quantity I wanted, the support process added an extra quantity and then sent me a link to place the order. Why should a customer be forced to order an additional quantity just because the website's checkout process isn't working properly?

I don't want extra products, I don't want unnecessary quantities, and I certainly don't want to spend my time trying to figure out a confusing checkout system.

The product page may look polished, but a shopping website is only useful if customers can actually place an order easily and for exactly what they want. The checkout experience and the way my issue was handled by support were extremely disappointing.

Ghar Soaps seriously needs to fix its ordering process and train customer support to resolve problems without adding products the customer never requested.

Very disappointing experience. I wouldn't recommend ordering from this website until the checkout and customer-support issues are properly fixed.

They are really a froud and they work with froud company 'shiprocket, shiprocket is also froud they scam 699 amount but if you next time saw shiprocket it's mean you will get scam.

I had ordered 7 items on 14th may 2026, and today its been more than a week and the status shows "order not ready for pickup" I feel i got scammed. I wish i had read these reviews before. PLEASE DO NOT PURCHASE ANYTHING FROM THEM. If anyone knows how to resolve this issue please let me know.

I ordered the soap & a face wash to try out, and this was my first order with them. I am surprised to see that, just for a very small order, there were missing items.

Upon getting delivery of the items, I straight away sent an email with the photo to their customer service, and they refused to provide any refund or send the missing item.

Product:
Their product is full of essence, and smell is not from any natural ingredients.

There is no customer support, they will not reply, items will not be delivered. No refund no cancellation. Fake tracking. DO NOT ORDER FROM THEM.

I have ordered but not received 25 day co good for Advertising
Scervice is very very poor
Very poor

I had a very bad experience with GHAR SHOP.
I placed an order on 23rd February (Order ID #6866422). The order was prepaid through Google Pay, but I have still not received the product. There has been no communication, no delivery update, and no response from their side.
This kind of service is completely unacceptable. If you are unable to deliver products on time, at least provide proper updates to customers.
I do not recommend buying from GHAR SHOP. Please be careful before placing any prepaid orders.

Very bad experience

Very Bad experienced in customer support service team there is no comment of delivering the product, support service team are not replying to the mail and I have ordered on 15 feb 2026 now the date is 25 feb 2026 still I have not received the product and I have prepaid the amount.

On 10 February, I ordered a soap from the Ghar Soap app and made the payment through Google Pay. The app showed that my order was successfully placed, but I never received the soap.

My Order ID: 6456918

I waited for several days with no update. When I posted a review about this issue, the company finally called me today. Instead of properly resolving the issue at first, they told me to make the payment again. After that, I received both the refund and the soap.

This was a very disappointing experience. Poor service and very unprofessional handling of customer orders. Please improve your service and fix these issues. Very bad app experience.

I have recieved wrong product and fake product..I have email to customer but they are not reply me.

Order: #5896384

I have ordered a Magic Soap (Sandal Wood and Saffron Soap) Pack of 3 with 2 quantities and Coffee Soap ( 50g) with 1 quantity.....please check image what I received.

I have received 2 coffee shops with one laundry soap. This is fraud with me.

Please resolve this issue as soon as possible.

It's a fraud. I would request not to place any order with them. They won't deliver. This is a fraud site with no real product. I have waited for 15 days and there is no customer care to contact. Everything appears genuine but is a fake website . There isn't any real product. It's a virtual product created to fool customer. Please avoid .

Worst Experience Ever – Fraudulent and Unprofessional Service

I placed an order (#3860881) on 19th September and even after 10+ days, my order hasn’t been dispatched. The tracking still shows pickup pending from day one.

What’s worse? Every time I contact their team, I get the same copy-paste, useless reply with order details and a tracking link that has never been updated. No real update, no accountability, no resolution.

This company is highly unprofessional and irresponsible. They take orders, keep customers waiting endlessly, and then try to cover it up with template emails. This is nothing short of a scam-like experience.

If they cannot deliver, they should refund customers immediately instead of wasting time and testing patience.

I strongly advise everyone to stay away from Ghar Soap – don’t waste your money or trust on a brand that doesn’t respect its customers.

I placed order yesterday for some Rs.699
bucks and today I got a call from Ghar soap Customer care team asking me to wait for 45 days to receive my delivery due to Ghar website technical issue, and when I asked to refund she abused me and even told me to file case in consumer forum. Absolutely rubbish company ran by rubbish management. If they care this least about purchased customer then I can guarantee they must have put every rubbish possible in the product to cut the cost (they are giving 1+1 otter). Don't buy anything trom these random small mushroom brands.

Don't buy any product from this gharshop. They are making fool. I have placed order 20 days before and still product didn't got delivered. After fighting over email, they changed order status from unfullfiled to fullfiled and generated the shipment. But when I tracked my order on shipment website, it is clearly mention that delivery executive out for pickup the shipment but it is not ready for pickup.

My order not delivered since one month, further their support mail id only replied with system generated mails.. not support at all.

Fraudsters they are.

So, I have placed order for 10 items they have only delivered me 6 items rest items are missing. When I emailed them about the same they keep on reverting that this is your order which has been fulfilled on this date. Instead of listening to my problem they just keep on giving me advise to wait. It's been more than 10 days and they are still telling to wait. Neither refunding me nor giving me any update.

Do not buy from their website. Avoid at all cost. Fraud people, cheaters.

I don't even feel like giving a star, everything is so useless