Gift Basket Opiniones 

2518
•
TrustScore: 3 sobre 5

3,0

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Wish I had read the reviews here before ordering. Do not use this company. Paid for next day delivery for my best friend’s 50th birthday and then received an email telling me it would be delive... Ver más

Valorada con 5 estrellas sobre 5

Very prompt delivery. Was delivered in Brisbane the day after it was ordered online from Melbourne. The recipient advised the delivered hamper of champagne, cheeses, fresh fruit and nibbles, was prese... Ver más

Valorada con 1 estrellas sobre 5

I ordered Easter Basket to sent to my grandies in NSW, as we live in Vic.... what they received was not what I ordered, just a pathetic & frugal version & barely be valued at $25. Having checked my r... Ver más

Valorada con 5 estrellas sobre 5

This turned out to be a fantastic way to give a special present to my mum who lives interstate. She loved the wine and chockies and said it all came in a beautiful box. Delivery was as planned on the... Ver más

La empresa ha respondido

Información sobre la empresa

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 54115851057

  1. Eventos y entretenimiento

Escrito por la empresa

Gift baskets gift hamper delivery Australia wide, gourmet hampers, Valentine's day gifts, Birthday gifts, get well gifts, new baby gifts, fruit basket, chocolate bouquets % %


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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3,0

Todas las opiniones

(2518)

6 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

My friend was over the moon to receive…

My friend was over the moon to receive her beautifully wrapped gift. The price was reasonable and delivered in good time. Also the staff were very helpful

19 de noviembre de 2021
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Respuesta de Gift Basket

Hi Melissa, thanks so much for the lovely review! We are so pleased everything was received and delivered perfectly and that your recipient was thrilled. Thanks again!! :)

Valorada con 5 estrellas sobre 5

Easy service to use with prompt…

Easy service to use with prompt delivery.

I like online services that you know you can trust to get the job done with exactly what you want.

19 de noviembre de 2021
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Respuesta de Gift Basket

Thanks so much Donna! Your review is so appreciated by our team, we are so glad you have been so happy with our service and baskets - we hope to see you again soon!! :)

Valorada con 3 estrellas sobre 5

Thank you for your prompt service.

Thank you for your prompt service.

My only suggestion would be to have the option of seeing a photo of the final product. I would have liked to know how pretty it looked. :-)

19 de noviembre de 2021
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Respuesta de Gift Basket

Hi Kylie, Thank you for your feedback! We are so glad you were happy with our service and thank you for your suggestion, this is something we will definitely take on board. However for any future orders you may ever choose to have with us, you are more than welcome to send us an email requesting a photo of the final basket before dispatch! Kindest Regards, The GiftBasket Team

Valorada con 1 estrellas sobre 5

My order was damaged and I was only…

My order was damaged and I was only told when I enquired about delivery some 10 days later.
They offered to resend but what is the point when the occasion had passed.
Unlikely to use again.

18 de noviembre de 2021
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Respuesta de Gift Basket

Hi Suzanne, our sincere apologies on behalf of StarTrack for the damage of your order in transit. As we do not deliver out parcels ourselves but with a courier company if anything like a parcel being damaged this has to be brought to our attention for us to then contact our customer. As soon as StarTrack had contacted us about the damaging of your order we contacted you straight away to apologise and ask how you would like to proceed, whether it be a refund or a resend - as many of our customers do prefer a resend. We completely understand that this information came to you even after your requested delivery date however it was the first time this was brought to our teams attention as well. We do sincerely apologise for the way your order was handled on StarTrack's behalf and how there was no information brought to either us or yourself until your occasion had passed. Kindest Regards, GiftBasket Team

Valorada con 5 estrellas sobre 5

Good hamper

It was a lovely hamper and my daughter and son-in-law thoroughly enjoyed everything in it. It was also very good value for money.

18 de noviembre de 2021
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Respuesta de Gift Basket

Thank you so much Patricia! We really appreciate your lovely words and we are so glad your daughter and son-in-law were thrilled with the basket

Valorada con 5 estrellas sobre 5

Three S review

Three S review
Simple
Smooth
Successful

18 de noviembre de 2021
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Respuesta de Gift Basket

Hi Rob! Thank you so much for your kind review, we are so happy you were pleased with our service :)

Valorada con 5 estrellas sobre 5

I'm very happy with my gift hamper and…

I'm very happy with my gift hamper and found it so easy to order thank you Gift basket I will be order more at later date

17 de noviembre de 2021
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Respuesta de Gift Basket

Thanks so much for your lovely words Elaine! We look forward to seeing what basket you choose to send next time :)

Valorada con 5 estrellas sobre 5

Prompt delivery

Prompt delivery. . Good communication.

17 de noviembre de 2021
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Respuesta de Gift Basket

Thanks so much Jim, we are glad you have been pleased with us :)

Valorada con 4 estrellas sobre 5

Thanks so much

Thanks so much - I just wish there was a little more communication about when it arrived

RM

17 de noviembre de 2021
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Respuesta de Gift Basket

Hi Rowan! Thanks so much for the positive review - we try our very best to keep our customers as informed with delivery as possible through the delivery tracking link and as well as multiple delivery update emails :) All the best !

Valorada con 5 estrellas sobre 5

Booked ahead and arrived on time

Booked ahead and arrived on time. .much appreciated by recipient.very happy

17 de noviembre de 2021
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Respuesta de Gift Basket

We are so happy to hear that Lynn. Thank you so much :)

Valorada con 5 estrellas sobre 5

The service was efficient

The service was efficient. I was advised it might take two to three days before the gift basket I have ordered can be delivered but the gift was delivered the following day.

17 de noviembre de 2021
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Respuesta de Gift Basket

Thanks Leila! So amazing to hear your order did not experience any delivery delays along the way :)

Valorada con 5 estrellas sobre 5

Reliable both in time and products

Hamper was delivered in good time and was exactly what was presented online

17 de noviembre de 2021
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Respuesta de Gift Basket

Thanks Denise for your lovely words! We are so pleased you were happy with everything :)

Valorada con 5 estrellas sobre 5

Simple to use and a great selection

I was really happy with the selection choices and the prices were reasonable. Delivery was great even in times that may have been difficult.

16 de noviembre de 2021
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Respuesta de Gift Basket

Thanks so much Phil! We are so happy you were pleased with our service. All the best :)

Valorada con 5 estrellas sobre 5

Amazing customer service

Amazing customer service, delivery on time and beautiful goods, everyone is HAPPY 😃

16 de noviembre de 2021
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Respuesta de Gift Basket

We are so happy to hear that! Thanks so much Nida for the lovely review :)

Valorada con 5 estrellas sobre 5

Birthday gift.

Our family in Australia were very pleased with your hamper, we are happy to have found you and will be sure to use you again. Many thanks from West Wales UK.

16 de noviembre de 2021
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Respuesta de Gift Basket

Thanks Veronica!! We're so happy we could help you send something to your family so far away from where you are :)

Valorada con 5 estrellas sobre 5

Well deserved praise for an easy to use…

Well deserved praise for an easy to use website, diligent order updates and a lovely gift basket delivered as described and all in the same day.
My gift was received with delight and did not disappoint.
Thank you, I'll be ordering again.

16 de noviembre de 2021
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Respuesta de Gift Basket

Thanks so much for your lovely review! We are so pleased you had such a great experience through our website and that everything was all well received :)

Valorada con 5 estrellas sobre 5

5 Stars!

My son and partner very happy with their gifts, thank you very much! Will definitely be using Gift Basket again :)

16 de noviembre de 2021
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Respuesta de Gift Basket

Hi Lucy! Thanks so much for your lovely review, we are so happy to hear your son and partner loved their basket. We are looking forward to seeing what basket you decide to send next :)

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