Wish I had read the reviews here before ordering. Do not use this company. Paid for next day delivery for my best friend’s 50th birthday and then received an email telling me it would be delive... Ver más
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Consulta las opiniones de los clientes
Very prompt delivery. Was delivered in Brisbane the day after it was ordered online from Melbourne. The recipient advised the delivered hamper of champagne, cheeses, fresh fruit and nibbles, was prese... Ver más
I ordered Easter Basket to sent to my grandies in NSW, as we live in Vic.... what they received was not what I ordered, just a pathetic & frugal version & barely be valued at $25. Having checked my r... Ver más
This turned out to be a fantastic way to give a special present to my mum who lives interstate. She loved the wine and chockies and said it all came in a beautiful box. Delivery was as planned on the... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Gift baskets gift hamper delivery Australia wide, gourmet hampers, Valentine's day gifts, Birthday gifts, get well gifts, new baby gifts, fruit basket, chocolate bouquets % %
Información de contacto
3,0
Medio
3 mil opiniones
No consta que haya invitado a opinar recientemente
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No ha contestado las opiniones negativas
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Fantastic gift basket
Fantastic gift basket with a great selection of chocolates, much loved by the recipient. Fast delivery. Highly recommended.
16 de noviembre de 2021
Respuesta de Gift Basket
Thanks so much Heath for your lovely review. We are happy to hear both yourself and your recipient loved the basket!
Beautifully arranged hamper delivered…
Beautifully arranged hamper delivered on the day I requested. Very happy with the product and service.
16 de noviembre de 2021
Respuesta de Gift Basket
Thanks Kerrie! We are so pleased to hear everything went perfectly well :)
Respuesta de Gift Basket
Thank you so much Judy! We really appreciate your kind review, looking forward to seeing what basket you choose next :)
Always delivered on time and…
Always delivered on time and beautifully presented.
16 de noviembre de 2021
Respuesta de Gift Basket
Thanks Brenda!
Gift basket
Excellent service and a great gift basket for the male in my house
16 de noviembre de 2021
Respuesta de Gift Basket
Thanks Colleen! We hope he loved it :)
Very helpful and friendly
16 de noviembre de 2021
Respuesta de Gift Basket
Thanks Lenore. We really appreciate this kind review. All the best!
Respuesta de Gift Basket
We are so happy to hear you were pleased with everything. Thanks so much for the positive review
Sister in law was over the moon with …
Sister in law was over the moon with her gift.
15 de noviembre de 2021
Respuesta de Gift Basket
That is so great to hear! We are so pleased we could help you send her something special! Thanks :)
Recipient was very happy with the gift
Recipient was very happy with the gift. She sent me photo of the gift which looked like good value.
15 de noviembre de 2021
Respuesta de Gift Basket
Thanks so much for your positive review Joy! I'm glad you were pleased with the service and value - All the best
All very easy
All very easy, arrived on time and to the correct address. Recipients were happy.
15 de noviembre de 2021
Respuesta de Gift Basket
Thanks Lana! We are so glad your recipients loved their basket
Amazing basket and on time
15 de noviembre de 2021
Respuesta de Gift Basket
So happy you were pleased with the baskets and our service. Thanks Elizabeth !
Respuesta de Gift Basket
We are so glad you were pleased with everything! Thanks Christine
Respuesta de Gift Basket
Thanks Shane!
Recipient was very happy with the gift…
Recipient was very happy with the gift and an easy transaction for me
15 de noviembre de 2021
Respuesta de Gift Basket
Thanks Emma! We are so happy the process was easy and your recipient loved it :)
Lovely basket full of Bailey's and…
Lovely basket full of Bailey's and chocolates. Was very well received. Will use this Company again. Excellent Customer service.
15 de noviembre de 2021
Respuesta de Gift Basket
Thanks so much Rose for the lovely review!
Gift basket for seriously ill Aunty in…
Gift basket for seriously ill Aunty in hospital in WA not delivered. Item i am told was refused delivery in a hospital they had the patient name, ward name & bed number then the courier left it at the post office. I am still waiting for a credit even though this company admits this item has not been delivered and they can't understand why the courier didn't deliver it at all, then left it at the post office. Not happy and at a time when I'm worried about my Aunty and can't get into WA to see her. Terrible service. Lucky the hamper wasn't flowers can you imagine being delivered dead flowers!
15 de noviembre de 2021
Respuesta de Gift Basket
Hi Christine, thank you so much for your time over the phone today! I would once again like to extend our apologies in regards to the delivery issues your order experienced, it was definitely one that we do not experience and is an incredibly rare delivery case. Once this was brought to our attention we lodged a delivery dispute right away with Star Track and requested for a redelivery to be made ASAP to an alternate address that was then not made. We made this request as quickly as we could and Star Track informed us that an investigator would be lodging the request, after that Star Track made no further updates with us and since then the parcel has not been able to be located within their system. We are so sorry this happened with your order and is unfortunately, one of those cases that become unpredictable and out of either of our control. We have refunded you the cost of your basket as your Aunt has still not received her order and the package is now likely to have been lost in transit. Our Kindest Regards and All the best - The GiftBasket Team
Cheering up friend in hotel quarantine
Gift basket for returned traveller in hotel quarantine.
Item was exactly as described. Arrived on the scheduled day. The recipient was very happy to receive as a surprise gift. Service was great 👍
15 de noviembre de 2021
Respuesta de Gift Basket
Hi Cathy! We are so happy we could help you arrange something for your friend in lockdown. It's the perfect little pick me up to receive in times like these. All the best!
Very poor customer service
I had the worst experience with this company. My hamper was not delivered on time and it was extremely late. What was delivered was not what I asked for. And the company was very difficult to deal with.
14 de noviembre de 2021
Respuesta de Gift Basket
Hi Carla, we sincerely apologise for the many issues your order had in terms of delivery delays. The initial delivery to your recipient was not able to get there on time unfortunately due to the current delivery delays in the postal system, we then agreed to return this basket back to our warehouse and get a new once sent to her home address - once the original order had arrived back to us. This process took a few days and as soon as it was received a new order was organised and sent to the alternate address. Unfortunately this order was also delayed due to the significant delivery backlogs in many depots in both NSW and VIC. We had kept in contact over emails and with Star Track in order to update you as best we could in terms of the status of the delivery. We apologise in regards to the delay both of your orders experienced, however unfortunately it is something we are unable to control in this current environment. All the best - The GiftBasket Team
Respuesta de Gift Basket
Thanks Siimi! We appreciate your kind words :)
Quick and Efficient
Very smooth process. Placed order on Friday night from NZ for delivery in AU. Order despatched on Sat and delivered on Monday. Recipient very happy with product quality.
12 de noviembre de 2021
Respuesta de Gift Basket
Thanks! We are so happy your recipient was thrilled with the basket
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