Quick and easy to order online for click and collect at time of collection staff was very friendly
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Localización
Cambiar localización19/38A South Road, 5031 Torrensville, South Australia, AU
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Consulta las opiniones de los clientes
I give GiftBox a BIG FAT ZERO, from its customer service in store to online and the Head Office. After a same day delivery click and collect to the Torrensville store SA, to the Manager saying they ca... Ver más
La empresa ha respondido
Got the wrong product And it was damaged not by delivery but it had to been damaged when it was wrapped and packed from your end . I've tried to communicate with you and sent several Emails with NO... Ver más
La empresa ha respondido
Ordered on line went to pick up order very quick to collect.
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Información sobre la empresa
Escrito por la empresa
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Información de contacto
19/38A South Road, 5031, Torrensville, South Australia, Australia
- (08) 8200 5556
3,7
Medio
4 opiniones
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Ha contestado el 97% de las opiniones negativas
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Quick and easy to order online for…
Quick and easy to order online for click and collect at time of collection staff was very friendly
13 de mayo de 2026
Respuesta de GiftBox - Brickworks
Hi Shayne, thank you for taking the time to leave a five-star review! We’re pleased to hear that it was quick and easy to place your Click and Collect order and that our Giftbox team were friendly during collection :)
Ordered on line went to pick up order… pan water bottle
Ordered on line went to pick up order very quick to collect.
26 de septiembre de 2025
Respuesta de GiftBox - Brickworks
Hi Wayne, thank you for taking the time to leave a five-star review and we are so happy to hear that you have had a quick experience with our GiftBox Click and Collect!
I give GiftBox a BIG FAT ZERO
I give GiftBox a BIG FAT ZERO, from its customer service in store to online and the Head Office. After a same day delivery click and collect to the Torrensville store SA, to the Manager saying they called (no missed calls or messages left on mobile to call), to my same day delivery click and collect order being cancelled by the store manager and not being told to the receiving an APost email with tracking number to my house address (not reliavble) and not a PO Box. AVOID, AVOID buying anything from this pathetic store or company! STILL DONT HAVE MY SAME DAY ORDER WHICH I PAID FOR.
29 de agosto de 2025
Respuesta de GiftBox - Brickworks
Hey Rachael! Thanks for taking the time to leave us a review and provide your feedback.
We are very deeply sorry that the experience you had with us was less than acceptable. This is definitely not the level of service we strive to achieve. We have reached out to you to hopefully resolve the poor experience you had.
Got the wrong product & damaged aswell
Got the wrong product
And it was damaged not by delivery but it had to been damaged when it was wrapped and packed from your end . I've tried to communicate with you and sent several Emails with NO response from yous at all . Very disappointed with your company 😕
10 de octubre de 2023
Respuesta de GiftBox - Brickworks
Hi there Kerriann, we sincerely apologise for the mix-up and any inconvenience you've experienced. We've processed a full refund for the damaged items and also sent you a gift voucher as a token of our appreciation for your patience.
We're truly sorry for the communication issues, and we're actively working to improve in this regard. Your satisfaction is important to us and we appreciate you being a valued GiftBox customer.
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