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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I ordered an envelope necklace containing a photo, it took ages to arrive, the quality is poor very cheap, on opening the envelope the magnet came off & the photo inside there is a hole in face, there... Ver más

Valorada con 1 estrellas sobre 5

So I posted a review about my horrible experience with giftcustom and they replied to my review after FIVE MONTHS LATER. I decided to sent an email as they advised me to and needless to say, they NEV... Ver más

Valorada con 1 estrellas sobre 5

I ordered two Hermes bags on December 10. Never received a confirmation email thank God I take screenshots of everything. I just emailed them no response and I got charged 170 something dollars. It’s... Ver más

Información sobre la empresa


Información de contacto

1,4

Muy malo

TrustScore: 1.5 sobre 5

48 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

Definitely a scam

Definitely a scam. They stopped answering my emails and the item never shipped. You will not be able to get a refund.

20 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Rubbish

I ordered an envelope necklace containing a photo, it took ages to arrive, the quality is poor very cheap, on opening the envelope the magnet came off & the photo inside there is a hole in face, there was not a preview to be had. I contacted them via email x 3, no response, then via PayPal bug as if took them 2 weeks each time to reply the date came & PayPal closed the case. Do not order from this site unless you want to receive rubbish

6 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered - did not receive

I ordered, and paid, for 3 t-shirts on 14 September. I have not received the product. I have sent several e-mails with no response. The contact phone number is either incorrect or phony. I want a full refund or the product that I ordered. Order number 30A991251G770804F

13 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered a gift a week prior to…

I ordered a gift a week prior to Valentine's day. It said delivery approx 5-8 working days. It came today 3 weeks later! Product was expensive as the quality of it was below par. I ordered on their website because it said AU (Australia)
Everything you order on here comes from China so expect delays if you order around a special date. I will never buy from them again as it is deceiving. Better to spend a few more dollars closer to home and get it delivered on time.

28 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

ZERO STARS

Do not use this company unless you want to waste money.
Sells it self as uk sellers. All communication comes from china. Item shipped from China.
Arrived 3 days later. Had to buy something else for event.
When they arrived they were not the correct size. Now they are telling me I ordered the wrong size!! Nope I ordered the correct size! The material is cheap and sizing not correct.
Beware as any issues they will argue and accuse you of slander and not refund.

17 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Never received the costume I ordered

Never received the costume I ordered. No customer service number to call. I sent them several concerns under the contact us link and never got a response. Poor customer service. Total rip off.

5 de noviembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

How about zero stars

How about zero stars. I ordered a cup for almost twice the amount that I could have purchased if I had just been patient. I was trying to replace a mug. When I received the cup it was not the shape nor the size that was advertised. I tried to contact the seller on several occasion with no response. My suggestion. Be patient. Shop elsewhere. Save money and your patience.

19 de agosto de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could less than one star I would!

If I could less than one star I would!! I received an item that looked horrible! Writing on the candle was cut off on top! Wrote them multiple times to get my money back and heard nothing!!!! Scam company!!!

10 de abril de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

LIERS

So I posted a review about my horrible experience with giftcustom and they replied to my review after FIVE MONTHS LATER. I decided to sent an email as they advised me to and needless to say, they NEVER responded to any of my emails. I am not even surprised at this point. They are horrible, they even PRETEND to care about customers to make others believe that they are genuine. What kind of company would do that !?
They play like a professional scammers. Be careful.

25 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered 2 floor mats and never…

I ordered 2 floor mats and never received them. I asked for them to refunded as they were a house warming gift. They refused and then offered to resend them. So afrering going back forth I said fine. They still have not sent them to me. This company is a scam. They will keep your money and you will never get a product.

28 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered a blanket for my Mother for Christmas

I ordered a blanket for my Mother for Christmas on 12/18/2021 and to this date I have not received it. I have contacted them back and forth 10 times to ask where my blanket is. They reply back with the same exact response to wait for it to arrive. Still says it is in transit. They refuse to refund my money. They are definitely a scam and I am turning them into the Better Business Bureau and I am also having them investigated. They use South San Francisco and the product comes from China. Do not ever buy anything from them. More people besides me need to turn them into the Better Business Bureau. They also have no phone number of course for a reason. This is all a Scam. Buyer beware.

10 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Blanket I ordered is cheap quality

Blanket I ordered is cheap quality, more like a lap cover than a blanket…way overpriced and impossible to return…this place has been reported to BBB and I advise people to not order anything from them unless you like to get ripped off

20 de octubre de 2021
Opinión espontánea
Logotipo de GIFTCUSTOM

Respuesta de GIFTCUSTOM

On behalf of the gift custom team, I sincerely apologize that you had an unpleasant experience with our company. Thank you for taking the time to provide us with this feedback. The frustration you encountered is understandable and your shopping experience with us is unexpected. As we truly want to listen to your problem and make the thing right, we did send you a request to ask for more information via Trustpilot. Otherwise, you can direct me at info@giftcustom.co with the title ""Trustpilot_[The order number]"" regarding your issue. Rest assured that we will recheck and get back to you with a proper solution. Looking forward to hearing from you soon.

Valorada con 1 estrellas sobre 5

Very disappointed !!

Very disappointed !!! Took too long and looked nothing like the picture. Price was too high for what I received !!! I do not recommend this company

18 de octubre de 2021
Opinión espontánea
Logotipo de GIFTCUSTOM

Respuesta de GIFTCUSTOM

On behalf of the gift custom team, I sincerely apologize that you had an unpleasant experience with our company. Thank you for taking the time to provide us with this feedback. The frustration you encountered is understandable and your shopping experience with us is unexpected. As we truly want to listen to your problem and make the thing right, we did send you a request to ask for more information via Trustpilot. Otherwise, you can direct me at info@giftcustom.co with the title ""Trustpilot_[The order number]"" regarding your issue. Rest assured that we will recheck and get back to you with a proper solution. Looking forward to hearing from you soon.

Valorada con 1 estrellas sobre 5

This company is a fuckn scam and I will…

This company is a fuckn scam and I will be turning them into the BBB. After I call my bank to stop payment. Be warned. SCAMMERS.

2 de octubre de 2021
Opinión espontánea
Logotipo de GIFTCUSTOM

Respuesta de GIFTCUSTOM

Hi Customer, we are not a cam. If there is anything wrong with your order, please send us your order number via our email: info@giftcustom.co, and we will check it for you. Thank you

Valorada con 5 estrellas sobre 5

Hi This is Rebecca

Hi This is Rebecca
I did not receive one month
maybe lost or missed
track number wrong
what is happen
Thank you have a nice day

2 de septiembre de 2021
Logotipo de GIFTCUSTOM

Respuesta de GIFTCUSTOM

Hi Customer, we are so sorry that you haven't received your order yet.
We have sent an email to you. Please check it.
Thank you so much for your understanding.

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