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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent choice of hampers and keenly priced. Gift Hampers` ability to deliver to Luxembourg (in my case) set them apart, given that big name suppliers in the UK seem unable to do this, as a result... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered on Tuesday from the UK and delivered by Thursday to friends in Malta. They absolutely loved it so much and the man called me to say he was at the address which was great to hear. Thank You!

Valorada con 5 estrellas sobre 5

Great company to order hampers with, especially for business/corporate purposes. We have used Gift Hampers twice now and they have been really helpful with any issues that aren't their own fault.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Exceptional quality hamper. Extremely easy to place an order. Service & delivery first class. Christmas gift recipient extremely happy. 3rd year I’ve placed an order & will continue to do so. Thank... Ver más

Información sobre la empresa

  1. Proveedor de regalos corporativos
  2. Tienda de canastas de regalos
  3. Tienda de regalos

Escrito por la empresa

Working closely with our partners and couriers, Gift Hampers International offer a quality and easy option for customers wishing to send gifts both locally and abroad.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

82 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,6

Todas las opiniones

(82)

62 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Absolutely fantastic

Absolutely fantastic, proactive customer service!

22 de septiembre de 2026
Opinión espontánea
Logotipo de Gift Hampers

Respuesta de Gift Hampers

Thank you, Rosie! It’s lovely to hear our team’s proactive approach made a difference. We really appreciate your feedback and look forward to serving you again :)

Valorada con 5 estrellas sobre 5

Ordered on Tuesday from the UK and…

Ordered on Tuesday from the UK and delivered by Thursday to friends in Malta. They absolutely loved it so much and the man called me to say he was at the address which was great to hear. Thank You!

18 de septiembre de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Website

Website, presentation, Delivery

Pricey. Still...

1 de septiembre de 2026
Opinión espontánea
Logotipo de Gift Hampers

Respuesta de Gift Hampers

Thank you for taking the time to leave your feedback. We’re delighted to hear that you were pleased with our website, presentation and delivery.

We also appreciate your comments regarding the price. We take great care in selecting high-quality products and presenting each gift to a premium standard, while also including delivery in the price wherever possible. Our aim is always to provide a gift that feels special from the moment it arrives.

Thank you again for choosing Gift Hampers! We hope to have the pleasure of helping you again in the future.

Valorada con 5 estrellas sobre 5

Good

Good, user-friendly website. Prices ok. Contents of hamper VG. Prompt delivery.

21 de agosto de 2026
Opinión espontánea
Logotipo de Gift Hampers

Respuesta de Gift Hampers

Thank you for your kind words Jonathan. We’re delighted to hear you were pleased with both the product and the service. It means a great deal to us and we look forward to serving you again :)

Valorada con 5 estrellas sobre 5

Helpful Customer Service

Great company to order hampers with, especially for business/corporate purposes. We have used Gift Hampers twice now and they have been really helpful with any issues that aren't their own fault.

1 de julio de 2026
Opinión espontánea
Logotipo de Gift Hampers

Respuesta de Gift Hampers

Thank you for your feedback Nicole. We look forward to serving you again!

Valorada con 1 estrellas sobre 5

Would not recommend

Would not recommend. Delivery took 11 days (8 business days) which is not what was indicated on their website when i was placing the order. Customer service was quite subpar. As I kept reaching out to find out the status of the delivery, i was given then same deactivated tracking order over and over again. As we ended up missing the occasion for which the gift was intended, I asked for compensation and was given a voucher for another purchase. Needless to say I will not be making further purchases on this website.

UPDATE: reply from the business gives an erroneous timeline. The timeline quoted was 2-5 business days. It took 8 business days. This was confirmed by their representative in an email and I have a copy. Says a lot about the business that they would discredit my review with wrong information.

30 de junio de 2026
Opinión espontánea
Logotipo de Gift Hampers

Respuesta de Gift Hampers

Hi Marina,

Thank you for your feedback.

We are genuinely sorry to hear that you were disappointed with your experience. We fully understand how frustrating it can be when a delivery does not arrive when expected, especially when the gift is intended for a particular occasion.

We would just like to clarify that your order was placed on the evening of 18/06, meaning it was processed by our team the following working day for courier collection. Based on the delivery window of 5 working days to the Czech Republic, which is shown clearly on our website before purchase, this placed the estimated delivery around 26–29 June. The courier ultimately completed the delivery successfully on 30 June, which was one working day later than the estimated window.

While we always do our best to meet the estimated delivery dates shown, deliveries are handled by third-party couriers and delays can occasionally occur outside of our direct control.

Our customer service team did respond to your messages and provided the live tracking link each time, as this is the official link used to monitor the parcel’s progress with the courier and view the latest available delivery information.

We appreciate that the gift arrived later than you had hoped, and we are sorry for the disappointment this caused. As the gift was ultimately delivered successfully, the monetary refund you requested did not seem reasonable in this case. However, as a gesture of goodwill, we offered a voucher towards a future purchase, which we hoped would help acknowledge the inconvenience.

We are sorry that this experience did not meet your expectations, but we do hope this helps clarify the order timeline and the support provided. We would be very happy to assist you again in the future and sincerely hope we have the opportunity to provide you with a better experience next time.

Kind Regards
Gift Hampers International

Valorada con 5 estrellas sobre 5

Swift service

Swift service!
Lovely packaging!
Great products and choices, at various budgets.
My parents were very pleased with their anniversary gift!

23 de junio de 2026
Opinión espontánea
Logotipo de Gift Hampers

Respuesta de Gift Hampers

Thank you for your lovely feedback. We’re delighted to hear your parents enjoyed their anniversary gift :)

Kind regards,
Gift Hampers International

Valorada con 5 estrellas sobre 5

Easy purchase for quality gifts

Easy purchase for quality gifts. Timely delivery and very good at keeping me informed and able to track my order.

22 de junio de 2026
Opinión espontánea
Logotipo de Gift Hampers

Respuesta de Gift Hampers

Thank you for your kind words. We’re delighted to hear you were pleased with both the product and the communication. It means a great deal to us.

Kind regards,
Gift Hampers International

Valorada con 5 estrellas sobre 5

Fast Efficient and great service!

Ordered a hamper as a gift, was quickly processed and delivered in a day !
Not only that , but while ordering it was placed twice and paid twice by mistake and they immediately cancelled one and processed the refund.

Great service!

3 de junio de 2026
Opinión espontánea
Logotipo de Gift Hampers

Respuesta de Gift Hampers

Thank you for your lovely feedback. We’re delighted to hear you enjoyed the service. Also our team meticulously confirm all received orders so I'm glad we spotted the double order mistake and were able to rectify it immediately

We look forward to serving you again :)

Kind Regards
Gift Hampers International

Valorada con 1 estrellas sobre 5

Unresponsive

What I find remarkable is that you cannot choose a delivery date. If I’m sending a gift for a special occasion I want it to arrive on that special day. What’s worse, however, is that the parcel I sent to my dad was never delivered, even though the courier service marked it as delivered. The courier service (DPD) is also useless as it needs the sender to raise a complaint and provides no further assistance. I emailed gifthampers about this one week ago, sent a reminder 3 days ago, receiving no response at all. I text them in Instagram and receive an auto response that they do not handle inquiries through social media, asking me to email them, which I have now done three times. Very disappointing experience.

15 de mayo de 2026
Opinión espontánea
Logotipo de Gift Hampers

Respuesta de Gift Hampers

Hi Marc,

Thank you for your review. We fully understand your frustration, especially as this was a gift intended for a special occasion.

Our deliveries are provided within estimated delivery windows rather than guaranteed nominated delivery dates, which is why a specific delivery date cannot always be selected at checkout. In this case, the gift was delivered within the timeframe shown when the order was placed. However, the key issue was that the parcel was marked as delivered by the courier, but later evidence indicated that it had not been delivered to the correct address.

As the tracking showed the parcel as delivered, we were not automatically made aware that anything had gone wrong. Once we became aware of the issue, we contacted the courier to investigate. The proof of delivery information provided suggested that the parcel had been delivered to a nearby incorrect address.

Regarding the emails, we did not receive the original messages at the time, which is unusual. After we contacted you and the messages were forwarded again, they came through successfully.

Following the courier investigation, we provided you with a full refund, along with an additional gesture for the inconvenience caused.

Unfortunately, this case involved a combination of issues which led to further frustration, including the courier marking the parcel as delivered despite it not reaching the correct address. We understand how disappointing this was and will be raising the matter further with the courier to help prevent similar issues in future.

We appreciate you bringing this matter to our attention, and we are pleased that it has now been fully investigated and resolved.

Kind regards,
Gift Hampers International

Valorada con 5 estrellas sobre 5

I ordered from the US

I ordered from the US. Delivery was quick and the gift well received. I’ll use you again. Thanks!

2 de mayo de 2026
Opinión espontánea
Logotipo de Gift Hampers

Respuesta de Gift Hampers

We are happy to hear the gift was well received and look forward to serving you again!

Valorada con 5 estrellas sobre 5

great product and great communication

31 de marzo de 2026
Opinión espontánea
Logotipo de Gift Hampers

Respuesta de Gift Hampers

Thank you for your kind words. We’re delighted to hear you were pleased with both the product and the communication. It means a great deal to us.

Kind regards,
Gift Hampers International

Valorada con 5 estrellas sobre 5

great gift box and great communication…

great gift box and great communication every step of the way

31 de marzo de 2026
Opinión espontánea
Logotipo de Gift Hampers

Respuesta de Gift Hampers

Thank you for your lovely feedback. We’re delighted to hear you enjoyed the gift box and that our communication kept you well informed every step of the way - that’s exactly what we aim for.

Kind regards,
Gift Hampers International

Valorada con 5 estrellas sobre 5

Was delivered on time

Was delivered on time, and the recipient is happy. Thanks for great service. Will definitely use it again 😁

27 de marzo de 2026
Opinión espontánea
Logotipo de Gift Hampers

Respuesta de Gift Hampers

Thank you for your review - we’re delighted the delivery was on time and that the gift was enjoyed. We look forward to serving you again.

Kind regards,
Gift Hampers International

Valorada con 5 estrellas sobre 5

Everything was perfect

30 de marzo de 2026
Opinión espontánea
Logotipo de Gift Hampers

Respuesta de Gift Hampers

Thank you so much for your lovely review. We’re really pleased everything met your expectations.

Kind regards,
Gift Hampers International

Valorada con 5 estrellas sobre 5

Thank you so much from smooth delivery…

Thank you so much from smooth delivery and great products!

19 de marzo de 2026
Opinión espontánea
Logotipo de Gift Hampers

Respuesta de Gift Hampers

Thank you so much for your kind feedback. We’re delighted to hear you were pleased with both the smooth delivery and the products - it means a great deal to us.

Kind regards,
Gift Hampers International

Valorada con 5 estrellas sobre 5

Wonderful gift hamper!

Easy to use website, excellent communication back & forth with company, fulfilled my request for a specific delivery date. Lovely gift hampers to choose from, large selection.

19 de marzo de 2026
Opinión espontánea
Logotipo de Gift Hampers

Respuesta de Gift Hampers

Thank you for your wonderful feedback.

We’re delighted to hear you found the website easy to use and that our team could support you with your specific delivery request.

It’s great to know you enjoyed the selection and the hamper itself - that’s exactly the experience we aim to provide.

Valorada con 5 estrellas sobre 5

It was a very easy process to order and…

It was a very easy process to order and transparent with the delivery details.

18 de enero de 2026
Opinión espontánea
Logotipo de Gift Hampers

Respuesta de Gift Hampers

Thank you for your lovely review.

We’re really pleased you found the process straightforward and the delivery communication clear throughout.

Kind regards,
Gift Hampers International

Valorada con 4 estrellas sobre 5

The hamper was wonderful

The hamper was wonderful! A present for my daughter and husband. They loved it. The only reason for 4 stars was that it took so long for delivery....I wish they given a time line for delivery.

13 de enero de 2026
Opinión espontánea
Logotipo de Gift Hampers

Respuesta de Gift Hampers

Thank you for your lovely feedback. We’re delighted to hear the hamper was enjoyed - it’s wonderful to know it made a special gift for your daughter and husband.

We do appreciate your comments regarding delivery timing. We always aim to provide clear delivery guidance, and we will take this on board to ensure expectations are communicated as clearly as possible going forward.

Thank you again for your support.

Kind regards,
Gift Hampers International

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