Ginny's Opiniones 

I received 2 items of clothing which are cheap and nasty and don’t fit so have emailed re a refund…….no reply, just more emails advertising their stuff. I’l guessing it’s like Rose & Hartley London who tell you to return to Asia. When will these companies be banned from Facebook? 😡😡😡

I ordered this bag as looking at the web site it looked really nice. Looked as if it came from a high quality shop and would arrive beautifully packaged. It was everything other than that. Delivery took three weeks, it came in a screwed up plastic bag and the quality was terrible. Cheap plastic and squashed up with labels on it from China. I have no problem with that but this bag was exactly the same as I have seen on Temu but at least they charge the going rate for a bag of this quality, the same bag on their site is £9.00 as opposed to just on £50 I paid. This is a total scam and I will be writing to Trading standards to complain. Beware the dresses are also on Temu for as little as £10 in some cases. Do not trust this company I am sure I will be fighting for refund but do not buy anything from them. Did you know a company can pay for good reviews? They must have spent a lot on them as believe me their good are cheap and disgusting quality!

I've been a customer of Ginny's for several years. I hadn't ordered in a while, but saw an item I wanted. I was shocked at not only the shipping costs for a simple $20 item, but now they also add a tariff fee in addition to sales tax. My $20 item cost over $34. I also found out Ginny's does NOT report to credit bureaus for their credit card. They only report if you're LATE. I'm pretty much done with this company. I know the tariff burden is imposed by our current administration, but it's sad that Ginny's feels it's OK to pass that burden on to customer.

If I could give zero I would! Absolute scam. Ordered a raffia tote which, on the web page, appears to be robust and stands independently. The reality is that it’s a cheap and nasty string bag.
Offer of 30% if I keep it or pay £20 and return to CHINA! Oh and the refund could take 3 months.
STAY AWAY FROM THIS ONE

DON'T DO IT!!!!
Save yourself from the hassle.
The worst company I've ever ordered from!
The item price may be reasonable, but NOT when you also pay:
$8.50 for shipping
$10.95 to return
Then, two weeks of frustrating calls to their unhelpful customer service,before finally receiving a refund!
NEVER AGAIN, GINNY'S

I ordered pots and pans from them last summer I get the product and it's the worst quality scratches and paint peeling off on the bottom stuff sticking to non-stick pans you call them and you get a complete runaround I sent the pots back after getting a run around with a label and they're saying I owe them money and put it on my credit report I refuse to be nickel and d i m e d like that. T h e i r products are such poor quality junk. Who has nonstick pans that has stuff sticking to it that you can't even soak off ? just basic things like eggs or Nothing Fancy and the first time you put the pan on your stove all the paint comes off the bottom I had a lid break but the problem is is how do they think they're going to send me to collections when I sent the product back and I had made one payment so where did that money go? My advice is to stay far away from these people I usually don't buy stuff from catalogs and I should have never done it please stay away from this horrible company

This is a scam on the elderly. My mother ordered something against my better judgement. Needless to say it arrived broken, I asked her to call for a return label and instead received a second item in even worse shape then the first. This was in 7/25 since then I have called to get a return label for a pickup because the item is over 100lbs and oddly shaped, making it hard it lift. Here we are in 5/26 after several attempts to return it she was charged twice for both broken item and after a very long day of calls being disconnected we were granted a refund. You would think it would be over is laughable we received a Ginny’s prepaid Mastercard it no ATM access and fees for inactivity, the nerve not a single person mentioned a prepaid card I was told we would get a check. Customer service is a joke and this company sell cheap poorly made items and pray on the elderly.

Wish there was a negative star..... I ordered I returned them item, yet they billed me for 2 months that they were waiting for them to "receive it" lol. I log in to pay them off but it tells me I owe 0 balance, yet it's on my credit report that it's delinquent! They suck for their way overpriced crap then charge you ridiculous shipping, then interest. Stay away from them!

I wish there was a "Boo" option. This is a rip-off! I received a $50 gift card, but shipping is $20 for almost everything. Furthermore, I found everything I wanted elsewhere for less than half the price. NOT only that I can only use my Gift Card once then they keep the rest of the money... Can't believe people fall for this JUNK!

This is what happen to me, somehow somebody got my Catalog and ordered 824.00 worth of stuff on my account. I was e-mailed Congratulations my order was approved. I did not order this, so I called customer service reported this. She said she would cancel and that I would not be charge don't worry. I told her stop the shipment. She was going to stop it, Next day I log in to my account, and they added the 824.00 to my balance I called again hey you're charging me for that stuff I'm not responsible for. She was going to credit my account tomorrow. So, I'm praying they are going to take that off my balance! It gets worst I get an E-mail saying that my stuff is on its way!!! to the Thief's Address!!!I'm going to pay my account balance that's mine. But I will not be buying from them this is my last time doing business with them. I don't feel safe they don't keep our business private. I will post when they credit my account.... I hope. Unhappy customer!!!!!!!!I have been a customer since 2009 with good standing!!Thieves everywhere!!! Sad world we live in.

I ordered a floor lamp, which by the time it arrived I no longer needed, so I requested a return. Instead of sending me a shipping return label - I would have been fine with paying their corporate shipping charges - Ginny's insisted I arrange for return shipping on my own, knowing that the retail charges for shipping a large box would cost more than the item. Ginny's boasts of a liberal 60-day return policy, but in practice they have a no-return policy for larger items. I will not be doing business with them again! I wish I had read their reviews before purchasing

Not only did I get a bright yellow pan set (it was supposed to be golden honey) I was extremely pissed when I saw the extra terrif charge!

1 star is too generous! Absolutely appalled by how they communicated on emails. Very unprofessional. I ordered a waterproof coat and they sent me the wrong size. I wanted to return although the websites offers no return policy so I am stuck with an £80 jacket that I cannot refund. DO NOT BUY FROM HERE! they never responded to emails I had to keep chasing them.

I am still waiting for my refund!!! I am definitely going to their corporate office and an attorney!!!

Agents make no notes of phone calls or about processing of payments. I called 3 times since December 30th and not one notation of my calls or payments was made on my account

you took my payment, but no products sent, now they want ar pmt, what the heck.
david mcpherson

I placed an order and they told me it would be here.The fifth or sixth of january.I asked them, how was it coming?They said fedex.Now they say it won't be here till the tenth, and it's coming usps.I said, well, you all just flat out lied to me.She said, well, it comes either way.And because of the holidays, I responded, well the holidays wouldn't have anything to do with being lied to about.How it was being shipped, so that's very poor customer service

Very disappointed…
I ordered in August.
I still haven't received my order (we are December 26…) even though I've already paid the customs fees. I called the French postal service, La Poste, to find out what's going on because I hadn't heard anything.

They told me the address on the package was incorrect and that the package was returned to the sender.

I clearly indicated when I placed my order my correct address (I check). So the error is from the brand.

I paid for my order, the delivery, and the customs fees, i still don’t have my purchase and nobody is answering (email, instagram…)
This is nonsense, don't order it!

Price of products are too high. I didn’t have any issues with customer service. I think that all purchases should have return labels in box like all the companies I ever dealt with. Their prices has to go down because everyone will shop for cheaper price else where using Affirm, Klarna, or any other payment options. Even their clearance prices is still too high. Ginny’s has a clearance item for $15 in clearance and I seen the same item at Five Below for $5.00.