Givemecosmetics Opiniones 

If I could give no stars I would. Ordered on 4th October. AI contact 😡 AI !!!! Still nothing received. I've requested a full refund. No contact to date. Shocking Company. Will be deleting all contact once I receive my full refund. I ordered before this order. It didn't show as it had gone through. So ordered again plus additional items. Big mistake.... at the time didn't know how bad they were!!!!

Ordered in the past and they were good and quick, however, Placed order on 29th Sept, still no update. Received generic response from CEO that was sent to everyone saying we can cancel - cancelled order on Wednesday 21st - order still active on system and no update from customer services - getting a little concerned

After waiting nearly 3 weeks for my parcel to arrive, requesting updated to no response. My parcel finally arrived and no effort had been made to protect the contents not even a piece of tissue, so when my package finally arrived multiple things had been broken.

Shopping on this website had been one of the worst online shopping experiences I’ve ever had. Absolutely not worth it.

Ordered on 3rd October, still not been dispatched contacted them on 12th to be told it was a 12 working day dispatch. Still not been dispatched and no further communication will be asking for a refund as I needed the items weeks ago

Placed an order on the 2nd of October received an email to say expected delivery on the 9th, still waiting, the problem is the emailing system makes no sense, and is conflicting, I don’t really blame the staff as they are only doing what they’re told to do, and obviously there’s not enough of them. So the chairman of this company who I won’t name should sort this out and employ more staff, because from what I can gather the company is that busy it can’t cope,

My order has still not been shipped no email saying been shipped after waiting 15 days other than emails offering offers for next order emailed few times and requested an refund no response... order as I got these as a gift and liked them amd wanted to order more but got told wasnt order from here they got on amazon which I wish I did now wont be ordering again will look for different hair products

Take your money but don’t fulfill orders.

Waited 15 days kept getting an AI bot telling me it will be looked in to when I emailed. Never got a response just told to keep waiting. Waste of time.
Claimed a refund through PayPal.

Absolutely shocking customer service. After 3 weeks of waiting for my order which was still showing as unfulfilled and no response from the company to my emails asking for a refund I had to go through my bank to reclaim my money! Only then did I get a response from the company acknowledging the charge back and saying my order will be cancelled lol what a joke

My 16 year old saved her money up and purchased £30 of stuff from here. She got no email confirmation and when we enquired with them they said there is no record of the order even though we sent them pictures of the order number and the transaction coming out her bank account. They are doing nothing, not great for her first experience ordering online

Made my order on the 6th of October 2026. Had no updates on it and decided to cancel it for a full refund. Since the team was notified about this decision all my emails are being ignored and order still not canceled by them.

Good products if you actually receive them. I placed an order on 1st October on 22 October order was cancelled as they kept pushing back the dispatch date and because I dared to email to ask why my order wasn't dispatched after 3 weeks they cancelled my order. Worst customer service I have ever experienced

Used give me cosmetics a few times in the past and had no issues. I really like there products. I placed a large order on the 29th of September and still haven't received it. I have been in contact three times over the past week and still haven't had a reply.
I understand you have been busy that usual with the sale but to just not to respond to people is not right.

I've left a few negative reviews on this company simply because of the length of time it's taken to get my orders despatched and feeling let down by their customer service.
However, I am pleased to say my orders arrived yesterday and both orders are completely correct. I'd read a few reviews where people had waited a long time for their orders, and when they finally arrived, items were missing or damaged.
No issues with mine, everything well packaged and beautifully boxed.
Would I order from this company again? As it stands now, no I wouldn't. At least not until I see a massive decrease in their negative reviews on here.
If I was rating their products I'd always give 10/10 but the customer service side of things have really let them down for me. I genuinely hope to see better from them so I can order again in the future.

Ordered 27th of September spent a lot of money and still no order. Checked order status many times and says unfulfilled. Im wondering if they did the flash sale to make some money before they go under. I wonder how many people have had their money taken.

My daughter raves about this company,, me on the other hand cant.
Put an order in to try on 7th October, still waiting, cant get through on the help desk, got an automated AI who said they would pass on my details, still nothing.
Email this morning stating all order processed on 29th September now getting processed, with a process time of 10-14 days, so that is still another 21 days until i should get my order, not a chance i am waiting for shampoo that long, terrible service, terrible communication. Will never try again.

Great products but dont bother buying from their website - shop elsewhere like Amazon or Vinted. Ordered a bundle of products worth nearly 40 quid on 30 sept now it’s the 21st October - nearly a month later I have no updates, no tracking number, no nothing. Don’t waste your time still trying to cancel and get a refund (if they respond to the email i sent 3 days ago now)..

I thought I’d try this company recommended by a friend but I am highly disappointed with their service. I place an order on the 6th October 2026, I have had two emails from the ceo but I gather it’s automated, I feel fobbed off. I am now hoping for a refund then I can purchase hair care for my granddaughter for Christmas from a different trusted company. If I could give them zero stars I would. Highly disappointed with their.

I'm a first time customer of them and so far the service has fallen well below my expectations, and the expectations of any same person.

I ordered off them on the 5th October with a delivery window of 3 to 5 days when the 5 days came around I went to track my package only to discover it hadn't even been picked yet

So I sent a email and got a reply off a bot saying I need to wait 10 days after ordering before it can be looked into

After the 10 days had passes my items had still not been picked and the bot was passing me on to a human

5 emails later and still had no reply no update nothing

The website said leave a review on Tiktok so I sent them a DM on there only to get a bot answer, I replied can a human please reply and help

To my shock the reply came this morning very sarcastic saying how its a human replying and to email as I didn't order on tiktok

I messaged on tiktok only because I haven't had a reply yet via email

And here we are on the 21st October my order has still not been picked and had no reply to any communication apart from a bot and a sarcastic person.

For a company with a 11 million pound turnover I expect better

I would strong advice no one to use this company.

Have used Give Me a few time before no issues. Great products. Awful delivery and customer service. Placed latest order 4th October, unaware of extended delivery st the time but hey ho. I have been more than fair waiting the new 10 working day estimate for despatch (that's despatch, not even delivery). I also have now waited an extra 2 working days as advised in an email from the CEO but my order is still showing as unfulfilled. For everyone affected by the order volume delays to be offered a discount on next orders is comical. Might be useful if I need to order stuff for Xmas 2027. I just want my products......

EDIT: I have now received my order and have updated to 3 stars as the products themselves are fantastic. If the customer service and communication had been bigger it would’ve been perfect. I hope the company will learn from all the reviews and how let down their consumers have been.

So disappointed, this is my second order from this company, ordered 30th Sept and still not received!! Have emailed twice and have been told they can’t tell me when I might receive the goods and I can have a refund? I don’t want a refund, I’d like the items I’ve paid for?? And sending a voucher code for money off when you can’t even fulfil what I’ve already ordered seems so bizarre!

Only gave a 2nd star because the products I did receive on my first order were fantastic, hence the second order. But the customer service this time is only worth 1 star! Perhaps don’t have big sales if you can’t handle the demand that comes with it?

Absolutely shocking to be waiting over 3 weeks for items to be dispatched! Not sure I’ll be ordering again and I guess we’ll see whether this arrives at all.