Givemecosmetics Opiniones 

Ordered from here many times it’s been 17 days and my order still
Not shipped was supposed to be a present for my daughter as it was a large order. Have sent 2 emails and heard absolutely nothing back apart from like other there generic email asking to give them upto 10 days. Will never order from them again

I ordered 10 items on Sept 30th. With today being October 20th; they still haven’t been dispatched. Trying to get a response from an actual person & not AI is impossible.

These are now late for the intended birthday date. I’ve requested a refund and haven’t received that either.

What makes it more frustrating is the email of apology giving customers a £5 off voucher - why are you encouraging more orders when you cannot fulfil the current volume?

As a small business owner myself, I completely understand delays can happen. Sending automated replies and repeatedly extending waiting times is not acceptable customer service.

GIVEME COSMETICS, GIVEME MY MONEY BACK!

This has been an utterly disappointing experience and a disgraceful way to run a business. First and last order for me.

Put my order in 4th October still nothing. Emailed and was told there was a backlog. Wish I'd seen these reviews before I placed my 2nd order. Shame as I like the products.

Absolutely awful customer service. Absolute scam of a company. Ordered 30th October, did all of mine and my mums Christmas shopping for family and friends. Spent £263.50 in total in the sale. Didnt hear a single thing from them, had to email customer service to ask where my items were as it was weeks past the 3 day delivery. Finally got a reply apologising for the delay on 15th October then today my entire order gets cancelled. ‘ Order #3085293 & Order #3084601 was canceled because we did not have enough stock to fulfill your order and your payment has not yet been refunded’

I have just checked the website, everything is still in stock but at a much higher price than originally advertised! Absolutely crazy, what a poor way to treat customers, especially ones that purchase regularly from other platforms!

Honestly avoid them, they do not deserve your money. To tell me they are all out of stock but everything’s in stock but 5X the original purchase price is disgraceful. I’m going to contact trading standards regarding this tomorrow as I’m sure it’s not legally okay, I’d encourage everyone else to do the same.

Order lots before never an issue
I ordered on 30th September still not even processed emailed loads no response.
Ive asked to cancel and guess what no answer to my email!!
Normally order every few months will never use again!

Ordered my products on 30th September, stated delivery 3/5 days, its now the 21st of October. Sent emails to be told excuse after excuse, yet still advertising their products online for sale. Now they dont even answer my emails, iv asked for a refund and got an email saying they'd look into it, and yes still no refund and have stopped replying.
This was a gift for my grandaughter, they promised delivery and have failed , all I want now is my money back but getting no reply.
Iv read numerous reviews were ppl are having the same issue asyself, so why accept orders if they cant fulfill them.
I'd never use this company again absolutely disgusted with their service.

Placed an order on 30th september still haven’t received the order! Get an email from apparentky the CEO saying account been credited with £10 and ordered would be dispatched by 12th working day well passed that now and still hasnt been dispatched. Absolutely disgusting customer service such a shame because I love the products and have used them for years

14 Working Days Since Ordering – No Dispatch, No Updates and No Answers!

I placed and paid for my order on 30th September, and it has now been 14 working days, with absolutely no indication of when my order will be dispatched.

I fully appreciate that businesses can experience delays, but what I find completely unacceptable is the lack of meaningful communication or customer service.

I have contacted the company requesting a realistic dispatch date, explaining that I am relying on these products and have held off purchasing alternatives elsewhere because I have already paid for them.

Despite my attempts to obtain an update, I am still no closer to knowing when I will receive my order. There appears to be no effective way to contact anyone who can provide an actual answer.

The company advertises a delayed dispatch timeframe of 12 working days, which has now passed, yet my order remains unfulfilled.

Customers should not have to chase repeatedly or resort to leaving public reviews just to find out what is happening to products they have already paid for.

I have been patient and understanding, but after 14 working days without dispatch, tracking information or a clear explanation, my patience has understandably run out.

I am leaving this review in the hope that someone from the company will finally take responsibility and provide a meaningful response.

Order #3085050

All I am asking for is a confirmed dispatch date and some accountability. Surely that isn't too much to expect from a company that has already taken my money?

Update .... 15 days now, still no dispatch, no answer to emails and no response to comment. Disgraceful

I ordered a product about 5 weeks ago then ordered it again the day after by mistake I emailed them to try and cancel the second one and get a refund but still nothing, not even got my product, never using them again absolutely rubbish,
So I'm over £60 down and nothing to give my daughter for Christmas rubbish service.

Placed order 30th September. Sent emails had a couple of replies then last week receiving generic email again apologising for delay etc. this is shocking how customers are getting treated. They are still advertising other products with money off but can’t fulfil first order. This was my first time using this company as I knew people who use it. Very disappointed UPDATE. Items finally arrived today but packaging is wet and soggy

AVOID.. AVOID.. AVOID..Placed an order on 1st of October, still waiting for delivery, no contact from Give Me Cosmetics, no response to email, no refund. Having to request that my bank claims the money back.

DISGUSTING SERVICE!

DO NOT USE THIS COMPANY!

!!!DO NOT USE THIS COMPANY!!!

Ordered on the 30th September and no update. I had to chase after 2 weeks to be told 10 Working days for dispatch. Chased at 10 days to be told 10-12 days. Chased at 13 days to be told that was an estimate. Posted online to warn people and now been blocked. Terrible customer service! Would give no stars if I could!

Wow how slow are these guys at delivering , hard to get hold of customer service to try resolve the issue ordered 2 weeks ago now

I still haven't received my order from 29th of September, i requested refund, and haven't got that either. There is nobody i can even contact about that, please don't buy anything from this company, i never had such a bad experience anywhere else.

I love the products & placed an order on 2nd October, I have had a few emails to say it is delayed, but I didn't expect it to be this long as it was a birthday gift.

I placed an order on 27th sept and I am still waiting. There appears to me no way to contact them other than getting an automated email that says allow 10 working days which my order is well past followed by an email asking for 1 more day to providing tracking details. This isn’t specific to my order and I am still no closer to finding out when my order will be dispatched or requesting a refund

I placed a large order with Give Me Cosmetics on September 30th, and as of October 18th, I still have not received my items or any updates regarding dispatch.
Rather than receiving my order or a realistic timeline for delivery, I received an apology email from the CEO. Shockingly, the "apology" consisted of a discount code encouraging me to spend more money on their website, when they haven't even fulfilled the original purchase I paid for!
Like many others, I trusted this brand because of their highprofile influencer partnerships with figures like Safiyya Vorajee and Ashley Stobart. It is deeply disappointing to see a company invest heavily in paid online marketing and influencer campaigns while completely neglecting basic fulfillment and customer support.
If Give Me Cosmetics put half as much effort into fulfilling orders and treating paying customers with respect as they do into paid promotion, they wouldn't have these issues. Very disappointing experience, and I will not be ordering or reccomending again until this is resolved.

Like a lot of people on here I've ordered before including during busy periods and never had any problems but my last order was placed on 3rd October and it still hasn't arrived.
I'm going to cancel my order, please don't take forever and a day to process the refund I need the money to buy skincare elsewhere

Love this product,message with an enquiry and they sorted straight away ,will definitely be buying again .

Delivery late (not arrived), no personal interraction just automated replies. Can't speak to a human. They are a disgrace, never use them.