Glasswells Opiniones 

1140
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

We have recently purchased a new lounge, stairs and landing carpet and Amtico for the dining room, hall and kitchen. We are extremely pleased with the end result. There was a problem initially but... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bethany, Bury St Edmunds branch rang to reply to our request for info about sofas with some suggested models - when we got there she showed us several that fitted our requirements, we were also able... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very knowledgeable salesman (or should I say sales person) who guided us through what we had previously hoped would be feasible. Great value and good delivery time quoted. Very good salesman!

Valorada con 5 estrellas sobre 5

Peter was very helpful and knowledgeable. Nothing was too much trouble and he priced up any combinations of furniture we looked at. Very personable and provided a great overall service in the Burys st... Ver más

Información sobre la empresa

  1. Tienda de muebles
  2. Tienda de muebles para dormitorio
  3. Tienda de alfombras
  4. Tienda de encimeras
  5. Tienda de cortinas
  6. Tienda de mobiliario para jardín

Escrito por la empresa

Glasswells are the largest independent home furnishings stores in East Anglia, providing a massive choice of quality furniture and beds, flooring, curtains, blinds and homewares since 1946. Make your house a home at Glasswells in Bury St Edmunds, Ipswich, Haverhill, Saffron Walden and online.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,8

Todas las opiniones

(1140)

340 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service by Donna

Excellent service by Donna in the curtain department, she could not have been more helpful
Unfortunately, the quotation was more expensive than another company.

26 de marzo de 2026
Opinión espontánea
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Respuesta de Glasswells

Thank you for your review!

Valorada con 5 estrellas sobre 5

Excellent customer care

I regularly visit Glasswells Ipswich with my mum to enjoy the wonderful restaurant and then to look at furniture and furnishings always with a welcome feeling. Today I needed to seek help with a previously purchased bed and a part which I had mislaid. Sally-Ann Smith was so lovely - patient, caring and so very helpful to me and my mum. Sally-Ann went beyond kindness and it was a pleasure to see that customer care and service truly exists in this climate. Thank you Sally - Ann and thank you Glasswells you are very important for our town.

25 de marzo de 2026
Opinión espontánea
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Respuesta de Glasswells

Thank you for your review, we'll pass your comments on to Sally-Ann.

Valorada con 5 estrellas sobre 5

The sales consultant,was very…

The sales consultant,was very helpful,listend to what we needed.Adrian Capper,looked the sofa up online.The sofa was in stock.He ordered it,and set a date for delivery.I was delighted with his service.

16 de marzo de 2026
Opinión espontánea
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Respuesta de Glasswells

Thank you for your kind words!

Valorada con 5 estrellas sobre 5

Excellent service

As always Glasswells is excellent for customer service & staff are trained well. Peter was able to help us order more furniture & reassure us regarding pending delivery of wardrobe.

24 de marzo de 2026
Opinión espontánea
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Respuesta de Glasswells

Thank you for the review!

Valorada con 5 estrellas sobre 5

Both my wife and I are exceptionally happy with Glasswells.

Both my wife and I are exceptionally happy with our experience at Glasswells, The staff are professional, knowledgeable and helpful. product delivery was on time and assistance was given as required. We will most definitely shop there again

17 de marzo de 2026
Opinión espontánea
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Respuesta de Glasswells

Thank you for leaving a review!

Valorada con 5 estrellas sobre 5

Just had a sofa delivered

Just had a sofa delivered, excellent service from start to finish.
Very impressed with the delivery charge compared to other companies who charge rip off prices!
Would highly recommend from quality to service 👏🏻

19 de marzo de 2026
Opinión espontánea
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Respuesta de Glasswells

Thank you for leaving a review!

Valorada con 5 estrellas sobre 5

Lovely store

Lovely store, well positioned for public transport and with good car parking. Purchasing in every department went smoothly. A big shout-out to Jane in flooring and Lawrence is sofas who went above and beyond to help us. Steve of Ocean Flooring did a superb job too.

18 de diciembre de 2025
Opinión espontánea
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Respuesta de Glasswells

Thank you for your review, we'll pass your comments onto those mentioned!

Valorada con 5 estrellas sobre 5

I needed to replace my old double bed

I needed to replace my old double bed. So naturally we went to the store we've used before for furniture etc and been delighted. Here we were advised by Tom Repton who could not have been more helpful or informative and we happily placed the order. Thank you Glasswells.

18 de marzo de 2026
Opinión espontánea
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Respuesta de Glasswells

Thank you for leaving a review, we'll pass your comments onto Tom.

Valorada con 5 estrellas sobre 5

Yet another satisfying visit to…

Yet another satisfying visit to Glasswells, Ipswich. We had attended in order to possibly purchase a new mattress.
We received excellent advice and pressure free service from Sally in the bedroom department, enabling us to place an order. An excellent, celebratory lunch followed.

9 de marzo de 2026
Opinión espontánea
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Respuesta de Glasswells

Thank you for your review, we look forward in seeing you again!

Valorada con 5 estrellas sobre 5

Sofa buying

Staff were very helpful and not pushy.which made the choosing of a new sofa and chairs a pleasent experience.customer service was very good .Adrian our sales consultant,took his time with us and explained everything clearly,and most helpful

12 de marzo de 2026
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Respuesta de Glasswells

Thank you for your review!

Valorada con 5 estrellas sobre 5

Great shop

Great lay out of the showroom, displays are really well thought out and inviting. Staff are all very well trained and helpful. Great assistance with no pressure.

9 de marzo de 2026
Opinión espontánea
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Respuesta de Glasswells

Thank you for your review!

Valorada con 5 estrellas sobre 5

Glasswells Ipswich

We were greeted by warm and friendly staff at Glasswells Ipswich on the 6/03/26.
Rachel on reception introduced us to Adrian Capper who was very knowledgeable on the products we were looking at and answered all questions we had regarding the furniture taking the time to explain all the options.
Very happy with our purchase.
Would definitely recommend and we will definitely be returning.

6 de marzo de 2026
Opinión espontánea
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Respuesta de Glasswells

Thank you for your review, we look forward in seeing you again!

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service, super responsive and helpful which can be a rare thing these days!

12 de marzo de 2026
Opinión espontánea
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Respuesta de Glasswells

Thank you so much for your review!

Valorada con 5 estrellas sobre 5

Satisfied Customers


We recently purchased a guest bed from your store, with the kind and informative guidance from Peter. He was excellent in giving us information as to how the underneath bed could be pulled out and made secure. Peter was very helpful but not pushy which allowed us to make the decision to buy. His approach to us as customers made the experience an enjoyable one. Thank you also for keeping in touch with us regarding delivery, much appreciated.
Steve and Sue Smith

26 de febrero de 2026
Opinión espontánea
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Respuesta de Glasswells

Thank you for your review!

Valorada con 5 estrellas sobre 5

Slick service

Slick service - excellent delivery of a very fragile item - checked by staff at the shop then repackaged and forwarded to me !
Really can’t complain-would definitely recommend 👍

20 de febrero de 2026
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Respuesta de Glasswells

Thank you so much for your review!

Valorada con 2 estrellas sobre 5

Polystyrene balls everywhere !!! The standard lamp when collected was in…

The standard lamp when collected was in four pieces and lumps of polystyrene around main pieces. No bag or wrapping and it’s all over the car and me….. more B&Q than one expects at Glasswells. Let’s hope that when the chairs and settee turn up we are more impressed.

16 de febrero de 2026
Opinión espontánea
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Respuesta de Glasswells

Hi there, please can you contact us on feedback@glasswells.co.uk so we can investigate.

Valorada con 5 estrellas sobre 5

Proper store with no pressure

So me and my missus wondered into Gasswells which which we've been in before to go to their fabulous restaurant as the food absolutely delicious and has table service. So as we were walking though we were looking at beds and sales assistant asked are we ok ,yes just looking no pressure from the sales assistant at all we had are food and came to a decision to take a second look at the bed ,we decided to buy we approach the sales assistant we 1st saw and made our purchase she was very easy to talk to and no pressure. In all a very good experience in-store.

28 de febrero de 2026
Opinión espontánea
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Respuesta de Glasswells

Thank you so much for your review!

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