Glasswells Opiniones 

1143
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

We have recently purchased a new lounge, stairs and landing carpet and Amtico for the dining room, hall and kitchen. We are extremely pleased with the end result. There was a problem initially but... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bethany, Bury St Edmunds branch rang to reply to our request for info about sofas with some suggested models - when we got there she showed us several that fitted our requirements, we were also able... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very knowledgeable salesman (or should I say sales person) who guided us through what we had previously hoped would be feasible. Great value and good delivery time quoted. Very good salesman!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

After browsing bedroom furniture at bury with no sales pressure we asked Peter for some information on one of your ranges. He was very knowledgeable and patient with us and talked us through availabil... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles
  2. Tienda de muebles para dormitorio
  3. Tienda de alfombras
  4. Tienda de encimeras
  5. Tienda de cortinas
  6. Tienda de mobiliario para jardín

Escrito por la empresa

Glasswells are the largest independent home furnishings stores in East Anglia, providing a massive choice of quality furniture and beds, flooring, curtains, blinds and homewares since 1946. Make your house a home at Glasswells in Bury St Edmunds, Ipswich, Haverhill, Saffron Walden and online.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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Ha contestado el 100% de las opiniones negativas

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4,8

Todas las opiniones

(1143)

310 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Slick service

Slick service - excellent delivery of a very fragile item - checked by staff at the shop then repackaged and forwarded to me !
Really can’t complain-would definitely recommend 👍

20 de febrero de 2026
Opinión espontánea
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Respuesta de Glasswells

Thank you so much for your review!

Valorada con 2 estrellas sobre 5

Polystyrene balls everywhere !!! The standard lamp when collected was in…

The standard lamp when collected was in four pieces and lumps of polystyrene around main pieces. No bag or wrapping and it’s all over the car and me….. more B&Q than one expects at Glasswells. Let’s hope that when the chairs and settee turn up we are more impressed.

16 de febrero de 2026
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Respuesta de Glasswells

Hi there, please can you contact us on feedback@glasswells.co.uk so we can investigate.

Valorada con 5 estrellas sobre 5

Proper store with no pressure

So me and my missus wondered into Gasswells which which we've been in before to go to their fabulous restaurant as the food absolutely delicious and has table service. So as we were walking though we were looking at beds and sales assistant asked are we ok ,yes just looking no pressure from the sales assistant at all we had are food and came to a decision to take a second look at the bed ,we decided to buy we approach the sales assistant we 1st saw and made our purchase she was very easy to talk to and no pressure. In all a very good experience in-store.

28 de febrero de 2026
Opinión espontánea
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Respuesta de Glasswells

Thank you so much for your review!

Valorada con 5 estrellas sobre 5

Great service

Peter assisted us with choosing and ordering new bedroom furniture recently. He was polite, professional and helpful throughout. The quality and choice of furniture was great.

5 de febrero de 2026
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Respuesta de Glasswells

Thank you for your review!

Valorada con 4 estrellas sobre 5

Easy shopping

My son and I went to the store knowing what we wanted a Stressless Reclining chair:-
A lady greeted us at the door and directed us to the right department a further assistant found us brochures and samples . The gentleman that had a wide knowledge of the Stressless products was most helpful . Chair ordered job done

1 de febrero de 2026
Opinión espontánea
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Respuesta de Glasswells

Thank you so much for your review!

Valorada con 5 estrellas sobre 5

Great service all round

Great service in store from Nigel. Delivery was much quicker than expected and delivery staff were courteous and efficient.

18 de febrero de 2026
Opinión espontánea
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Respuesta de Glasswells

Thank you for your kind words!

Valorada con 5 estrellas sobre 5

Peter was amazing and met all our needs…

Peter was amazing and met all our needs and expectations! We will be returning again as we were very impressed not only with him but with the quality of the whole store entirely.

28 de febrero de 2026
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Respuesta de Glasswells

Thank you so much for your review!

Valorada con 5 estrellas sobre 5

Ben at the Ipswich store was super!

We came in looking to buy our first sofa and carpet, Ben guided us through the whole process start to finish, he expertly found us exactly what we were after and we were sold.
Ben then helped us pick a matching carpet alongside James to compliment our new sofa and now they are both in, they look great and are exactly what we were after. James helped us measure our living/dining room up for the carpet and get us booked in swiftly for installation and deliveries. Both made the experience very settling and couldnt recommend them more!

9 de febrero de 2026
Opinión espontánea
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Respuesta de Glasswells

Thank you so much for your review!

Valorada con 5 estrellas sobre 5

Happy customer

Fantastic service this weekend. Peter was knowledgeable about the range of beds, mattresses and headboards and was patient while I took my time to choose from the many available options. Got a good price on the sale and Glasswells will hold my items until I'm ready to take delivery.

21 de febrero de 2026
Opinión espontánea
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Respuesta de Glasswells

Thank you for your review!

Valorada con 5 estrellas sobre 5

Ben Saunders

Ben Saunders was an example of how to help a potential customer, polite, patient, knowledgeable about the products, and was not pushy, and he is the reason we will come back to Glasswells again.

22 de febrero de 2026
Opinión espontánea
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Respuesta de Glasswells

Thank you for your review, we will pass your kind words onto Ben.

Valorada con 5 estrellas sobre 5

Staff were very informed and helpful

Staff were very informed and helpful. Ben was very efficient. Quality of goods on show was of a very high standard and an extensive range was available.

20 de febrero de 2026
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Respuesta de Glasswells

Thank you for your review!

Valorada con 5 estrellas sobre 5

Lovely approach

Lovely, supportive approach to my dad who is nearly 90 and wanted to buy a bed and a wardrobe.
Nice products too!
Thank you

18 de febrero de 2026
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Respuesta de Glasswells

Thank you for your review!

Valorada con 5 estrellas sobre 5

Personal touch is appreciated.

I have ordered multiple items through Tom in the last few months. The personal touch is appreciated. Takes the time to explain and go through specifics.

19 de febrero de 2026
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Respuesta de Glasswells

Thank you for your lovely review.

Valorada con 5 estrellas sobre 5

Quality products for all budgets

There were a good range of products for all budgets, Tom helped us select the right bed for our needs at a competitive price. We will be back for more furniture and curtains soon.

17 de febrero de 2026
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Respuesta de Glasswells

Thank you for your review!

Valorada con 5 estrellas sobre 5

Very helpful service offered us a few…

Very helpful service offered us a few options very pleasant young man . We weren’t quite ready for the kitchen table and chairs but no problem storing it for us and delivered on time when we wanted it nothing was any trouble very happy with the service will definitely shop there again

15 de enero de 2026
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Respuesta de Glasswells

Thank you for your review!

Valorada con 5 estrellas sobre 5

This was the first time we have used…

This was the first time we have used Glasswells. The choice was emense. No pressure sale techiques but plenty of staff available when required. Staff were very knowledgable and helpful

19 de febrero de 2026
Opinión espontánea
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Respuesta de Glasswells

Thank you for your review!

Valorada con 5 estrellas sobre 5

Impressed new customers!

We are new to the area and had been recommended to Glasswells by friends. It soon became clear for the reasons behind their recommendation.
We were in the Bedroom section where we were served by Peter. He proved to be a very courteous and knowledgeable member of the Glasswells Team. He relayed information on a range of products ensuring our understanding and he responded to our questions in a very clear and relaxed manner. He was by no means "heavy sell" but rather the reverse. Having given us all the information we needed, he gave us time to think and consider before proceeding to complete the transactions with detailed explanations as to next steps etc.
In summary, we considered Peter to be an excellent member and representative of the organisation and we have had no hesitation in returning to him subsequently for further guidance, support and purchases.

8 de febrero de 2026
Opinión espontánea
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Respuesta de Glasswells

Thank you for your review!

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