Scott came to look at our dishwasher (Ardingly / Haywards Heath) which had a blocked error message and would not work. Super nice guy, did lots of tests and left us with a running dishwasher again - h... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
We are in Scarborough and would highly recommend the service Nick provided. He completed the job efficiently, was pleasant and explained carefully what was done. We will use this company again.
First diagnosis of dishwasher noise was heat pump, engineer fitted the wrong pump at circa £280 (2nd engineer confirmed wrong one). 3rd visit fitted the right pump (at nil additional cost) but noise s... Ver más
La empresa ha respondido
Having met Andrew before to diagnose the problem, it was a pleasure to see him again and Jake to replace a leaking part and to fix the problem. They are a very competent and professional pair and guid... Ver más
La empresa ha respondido
Información sobre la empresa
- Servicio de reparación de electrodomésticos
- Servicio de reparación de refrigeradores
- Servicio de reparación
- Servicio de reparación de lavadoras y secadoras
Acerca de Glotech Repairs
Escrito por la empresa
About Glotech Repairs
Our Services:
| Washing Machine Repairs | Tumble Dryer Repairs |
| Oven Repairs | Hob Repairs |
| Fridge Freezer Repairs | Cooker Hood Repairs |
| Dishwasher Repairs | Cooker Repairs |
| Get A New Repair Quote | |
| Find Out More | |
|
Glotech Repairs is a trusted UK brand carrying out thousands of domestic appliance repairs each month. Our accredited engineers offer same-day and next-day services nationwide at competitive prices. |
|
Our Promise To Our Customers and Our Planet
Escrito por la empresa
- Our commitment
- At Glotech Repairs, we’re committed to extending the life of your appliances — reducing waste and helping the planet. Our expert engineers repair washing machines, dishwashers, ovens, and more with fast, reliable service and fixed-price repairs. With same or next-day appointments, we’ll get your appliances running again, saving you money and reducing unnecessary landfill waste.
6-Month Guarantee on All Repairs
Peace Of Mind - Guaranteed
At Glotech Repairs, we stand by the quality of our work. That’s why every repair comes with a 6-month guarantee on the same fault reported as standard — giving you peace of mind at no extra cost. Our expert engineers are here to get your appliances running smoothly again, and if the same fault reoccurs, we’ll fix it free of charge. Fast, reliable, and guaranteed service you can trust.
Información de contacto
Soothouse Spring 2, AL3 6PF, Reino Unido
- 01727896789
- repairs@glotech.com
- glotechrepairs.co.uk
Need Fast, Reliable Appliance Repairs?
4,5
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Nick came and repaired my oven
Nick came and repaired my oven. Quick, simple, no fuss.
Recommend for repairs in Cottingham
31 de marzo de 2026
Opinión espontánea
Respuesta de Glotech Repairs
Good morning,
Thank you for your feedback. We're pleased to hear that Nick repaired your oven quickly and efficiently, with no fuss. It’s great to know you would recommend our service in Cottingham.
We appreciate you taking the time to share your experience.
Kind regards,
Glotech.
Scott is v professional & efficient
Scott is v professional & efficient - worked quickly and diagnosed the issue with our LG fridge. 100% recommend
30 de marzo de 2026
Opinión espontánea
Respuesta de Glotech Repairs
Good morning,
Thank you for your kind feedback. We're delighted to hear that Scott provided a very professional and efficient service, quickly diagnosing the issue with your LG fridge. It’s great to know you would 100% recommend us.
We will be sure to pass on your comments to him.
Kind regards,
Glotech.
Based on my personal experience
Based on my personal experience, I would strongly advise NOT to use this company for any electrical repairs.
The issue I reported was that one of five rings on my induction cooker had stopped working.
For me, it all started wrongly when they failed to attend the agreed appointment even though they had chosen the date and time. My repair was booked between 8am and 5pm, even though their website states that they offer morning or afternoon slots. To be honest, that should have been a sign not to proceed with this company, because if they couldn't plan their work and advise at least AM or PM appointment time, I should have asked what kind of company they are.
So they phoned me after 2:30pm on the day to tell me that they couldn't make it which is ridiculous because I had to take a day of from work for nothing.
On the second appointment date, their employee, after lifting the cooker hob and without using any tools or testing equipment, decided that the main PCB board was faulty. After completing his visual inspection, he quoted me £1052 for the part. After questioning his diagnostic and showing him that a quick internet search is provided the same part for £617, his response is that he is 100% sure that the board is faulty and that I'm welcome to purchase the board myself, and they will under their "guarantee" come back to fit it. Again, the second mistake by me. Trusting people even if they do not know what they are talking about. Firstly, the Glotech "guarantee" hardly covers anything and definitely does not cover expensive parts like a PCB boards, so there is not a justification for over £400 mark-up. Secondly, you will have to pay for every visit they make.
After purchasing the board myself, the same person (I can't call him engineer or technician) turned up to fit it. He has managed to screw half a dozen screws back and connect the board but his "expertise" has now left me without ANY rings working. The new part had to be configured to the cooker and a simple Google search does not provide you with that information. The Glotech employee simply was not qualified for the job and no one in his office or internet search could help him with how to configure a new part.
After trying to blame me for purchasing a faulty new part and saying that I possibly needed an additional part, which he quoted £49.99 (actual cost online is £4.99 so 1000% mark up) Glotech employee left me without a working cooker with the promise that his office would call me and advise when someone will come to solve the problem.
Obviously, his office did not call me. And after chasing them and paying another call out charge, they agreed to send someone to check the issue.
It turned out that Glotech could not fix the problem themselves because their employees lack of knowledge, and I was told by the electrician that they had to hire him ,an independent electrician who had managed to configure the board in 20 seconds.
After all the hustle, Glotech has acknowledged that their employee could not fix the problem, and they have apologized for the "inconvenience caused."
Like I said at the beginning, I would advise you NOT to use Glotech and if you can search for a local qualified engineer who will most likely fix the issue quicker and at much lower cost.
28 de septiembre de 2025
Opinión espontánea
Respuesta de Glotech Repairs
Good morning,
Thank you for your detailed feedback. We’re very sorry to hear about your experience and the frustration caused throughout the repair process.
We fully appreciate how inconvenient it must have been to have your initial appointment missed, especially after taking time off work. This is not the level of service we aim to provide, and we understand how this set the tone for the rest of your experience.
We’re also sorry to hear about the issues surrounding the diagnosis, part pricing, and subsequent repair. We recognise your concerns regarding the handling of the fault, the fitting of the part, and the need for further visits to resolve the issue. This is clearly not the outcome we would expect for our customers.
While we always aim to provide accurate diagnostics and professional repairs, it is evident that in this instance we did not meet those standards. Your comments regarding communication, technical handling, and overall service have been noted and will be reviewed internally.
We sincerely apologise for the inconvenience and frustration caused, and we appreciate you taking the time to share your experience.
Kind regards,
Glotech.
Very professional
Very professional, efficient and personable engineer - what more could you want. Many thanks to Scott and Glotech.
30 de marzo de 2026
Opinión espontánea
Respuesta de Glotech Repairs
Good morning,
Thank you for your kind feedback. We're delighted to hear that you found the service very professional, efficient, and personable. It’s great to know that Scott made such a positive impression.
We will be sure to pass on your thanks to him.
Kind regards,
Glotech.
Nick came to Scarborough
Nick came to Scarborough, identified and sorted fault on dishwasher, in the timeslot. Would recommend
30 de marzo de 2026
Opinión espontánea
Respuesta de Glotech Repairs
Good morning,
Thank you for your feedback. We're pleased to hear that Nick identified and resolved the fault with your dishwasher within the scheduled timeslot in Scarborough. It’s great to know you would recommend our service.
We appreciate you taking the time to share your experience.
Kind regards,
Glotech.
Good service
Easy to book an appointment, arrived on time and gave honest advice regarding the issue with my washing machine.
30 de marzo de 2026
Opinión espontánea
Respuesta de Glotech Repairs
Good afternoon,
Thank you for your feedback. We're pleased to hear that the appointment was easy to book, that the engineer arrived on time, and that you received honest advice regarding your washing machine.
We appreciate you taking the time to share your experience.
Kind regards,
Glotech.
Scott was so professional
Scott was so professional, so knowledgable and friendly too. Offered great advice
30 de marzo de 2026
Opinión espontánea
Respuesta de Glotech Repairs
Good afternoon,
Thank you for your kind feedback. We're delighted to hear that Scott was professional, knowledgeable, and friendly, and that he was able to offer great advice.
We will be sure to pass on your comments to him.
Kind regards,
Glotech.
Excellent helpful service from start to…
Excellent helpful service from start to finish.
28 de marzo de 2026
Opinión espontánea
Respuesta de Glotech Repairs
Good morning,
Thank you for your feedback. We're delighted to hear that you received excellent and helpful service from start to finish.
We appreciate you taking the time to share your experience.
Kind regards,
Glotech.
Great experience
Great experience, very friendly and knowledgeable engineer that made repairs quickly and effortless
27 de marzo de 2026
Opinión espontánea
Respuesta de Glotech Repairs
Good morning,
Thank you for your feedback. We're delighted to hear that you had a great experience and that our engineer provided friendly, knowledgeable, and efficient service, making the repairs quick and effortless.
We appreciate you taking the time to share your experience.
Kind regards,
Glotech.
Great service from Scott
Great service from Scott. He came to sort out our oven which broke same day in Horsham. Highly recommended!
27 de marzo de 2026
Opinión espontánea
Respuesta de Glotech Repairs
Good morning,
Thank you for your feedback. We're delighted to hear that Scott provided great service when repairing your oven in Horsham on the same day. It's wonderful to know you highly recommend him.
We appreciate you taking the time to share your experience.
Kind regards,
Glotech.
Scott came to us twice in East…
Scott came to us twice in East Grinstead. Very tidy & professional. I would not think twice about using this company again & thoroughly recommend them & Scott.
27 de marzo de 2026
Opinión espontánea
Respuesta de Glotech Repairs
Good morning,
Thank you for your kind feedback. We're delighted to hear that Scott provided tidy and professional service during his visits to East Grinstead. It’s wonderful to know that you would not hesitate to use our company again and that you thoroughly recommend both Scott and Glotech.
We appreciate you taking the time to share your experience.
Kind regards,
Glotech.
Washing machine repair
Diagnosed the problem quickly. Required part arrived and fitted within a week. Sonny was very pleasant and very knowledgeable. Would highly recommend this company.
26 de marzo de 2026
Opinión espontánea
Respuesta de Glotech Repairs
Good morning,
Thank you for your feedback. We're delighted to hear that Sonny quickly diagnosed the problem with your washing machine and that the required part was fitted within a week. It's great to know you found him pleasant and knowledgeable, and that you would highly recommend our company.
We appreciate you taking the time to share your experience.
Kind regards,
Glotech.
Respuesta de Glotech Repairs
Good morning,
Thank you for your feedback. We're pleased to hear that you found our service super attentive.
We appreciate you taking the time to share your experience.
Kind regards,
Glotech.
Ice dispenser fixed!
Ice dispenser fixed!
Scott did a great job today and was very communicative and friendly throughout
26 de marzo de 2026
Opinión espontánea
Respuesta de Glotech Repairs
Good morning,
Thank you for your feedback. We're delighted to hear that Scott did a great job fixing your ice dispenser and was communicative and friendly throughout the visit.
We appreciate you taking the time to share your experience.
Kind regards,
Glotech.
Nick services was excellent
Nick services was excellent. Howden area.
26 de marzo de 2026
Opinión espontánea
Respuesta de Glotech Repairs
Good morning,
Thank you for your feedback. We're delighted to hear that Nick provided excellent service in the Howden area.
We appreciate you taking the time to share your experience.
Kind regards,
Glotech.
New part replaced on Beko oven
Scott replaced a new part on our Beko cooker oven, here in Leatherhead, Surrey. He was quick and friendly. I would definitely recommend.
26 de marzo de 2026
Opinión espontánea
Respuesta de Glotech Repairs
Good morning,
Thank you for your kind feedback. We're delighted to hear that Scott provided quick and friendly service while replacing the part on your Beko oven in Leatherhead, Surrey. It’s great to know you would definitely recommend us.
We appreciate you taking the time to share your experience.
Kind regards,
Glotech.
Great experience
Glotech provided great service from start to finish and their engineer Scott from Godalming was friendly super helpful and profesional Did everything he could to fix our fridge freezer Thank you
26 de marzo de 2026
Opinión espontánea
Respuesta de Glotech Repairs
Good morning,
Thank you for your kind feedback. We're delighted to hear that you had a great experience with Glotech from start to finish. It’s wonderful to know that Scott provided friendly, professional, and helpful service in Godalming, and did everything he could to repair your fridge freezer.
We will be sure to pass on your thanks to him.
Kind regards,
Glotech.
Good service from Scott
Scott came out to fix our fridge freezer. He had good knowledge of the potential problem, found the issue and fixed it quickly. He is a very pleasant chap too! Thank you Scott
26 de marzo de 2026
Opinión espontánea
Respuesta de Glotech Repairs
Good morning,
Thank you for your kind feedback. We're delighted to hear that Scott provided a great service, quickly identifying and fixing the issue with your fridge freezer. It’s also lovely to know that he made a positive impression.
We will be sure to pass on your thanks to Scott.
Kind regards,
Glotech.
Avoid this company unless you want to…
Avoid this company unless you want to spend all your time on the phone chasing them for answers, multiple call outs with different engineers providing conflicting advice, ordering incorrect parts and the process taking 7 months to complete to a mediocre conclusion.
The initial call out was good and a decent engineer came to advise on a faulty oven. Staff on the phone are certainly pleasant but that is the extent of it.
They claim to be experts in Kupperbusch ovens but are not. Over the last few months, I have had to chase them every step of the way to find out what is going on. Any promise to contact you back is guaranteed to not be fulfilled. Engineers will be booked and not turn up. Parts ordered will be inaccessible to another engineer and work delayed. If you wish to speak to a senior, they will always be on "another call" or "meeting" and you will never get through.
There is no complaints procedure, which in truth would be completely unnecessary if someone just told you what was going on, or there was some sense of reliability or responsibility.
Sadly, I would recommend in the strongest terms this company is not used-you will be driven mad and unlikely to get the problem fully resolved.
26 de marzo de 2026
Opinión espontánea
Respuesta de Glotech Repairs
Good morning,
Thank you for your feedback. We’re very sorry to hear about your experience and the frustration caused over such a prolonged period.
We fully appreciate how disappointing it must have been to experience repeated delays, inconsistent communication, and conflicting advice. This is not the level of service we aim to provide, particularly over an extended timeframe, and we understand how this would have impacted your confidence in the process.
While we’re pleased to hear that your initial visit was positive, it’s clear that the overall handling of your case did not meet expectations. Your concerns regarding communication, missed appointments, and difficulty reaching senior support are taken seriously and will be reviewed internally.
We would also like to reassure you that we are the exclusive Kuppersbusch UK repair agent, and our engineers are fully trained to diagnose and repair these appliances. However, we recognise that this was not reflected in your experience, and for that we sincerely apologise.
We sincerely regret the inconvenience caused and appreciate you taking the time to share your experience, as it helps us identify where improvements are needed.
Kind regards,
Glotech.
Scott was very straightforward and honest
Scott was very straightforward and spoke plainly about the issue - great for someone like me with little technological know-how.
He was very honest that the cost of parts would be more than ordering a new one.
25 de marzo de 2026
Opinión espontánea
Respuesta de Glotech Repairs
Good morning,
Thank you for your feedback. We're pleased to hear that Scott was clear, straightforward, and took the time to explain the issue in a way that was easy to understand. Providing honest and transparent advice is very important to us, so it’s great to know this helped you make an informed decision.
We appreciate you taking the time to share your experience.
Kind regards,
Glotech.
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