Had an issue on our boiler and we were back up and running in one day! I rang up and had no queue before I was spoken to and had an appointment booked for that afternoon. Our engineer Simon (#314... Ver más
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Consulta las opiniones de los clientes
An Engineer was booked by our Gas Engineer on Monday. The appointment was made for Wednesday. Glow-worm confirmed the appointment time on Tuesday as promised. The Engineer called on Wednesday to con... Ver más
La empresa ha respondido
The engineer arrived within his time slot and phoned to let us know when he would arrive. He was very polite and professional and the problem was solved. Engineer Simon, #314 is a credit to Glow wor... Ver más
Useless customer service. Booking website tells you if you can't find a slot online to call this number for help - they are using the exact same calendar and will not find any slots that aren't showin... Ver más
La empresa ha respondido
Información sobre la empresa
- Servicio técnico de calefacción y calderas
- también en la categoría
- Fabricante de calderas
Glow-worm
Escrito por la empresa
- Efficient Central Heating and Hot Water
- When it comes to your home central heating system we all know that being able to rely on your boiler, cutting your fuel bills and using less energy are all high up on everyone’s wish list. This is why we aim to create innovative and dependable boilers which can help you to use fuel efficiently to provide reliable home central heating and to lower your carbon footprint, looking after both the environment and your pocket.
- History
- Glow-worm is a foundation of the UK energy industry, having originally begun producing boilers back in 1934 at the Derwent Foundry in Derbyshire. For the past 80 years, our entire drive has been focused towards offering you, our customers, reliable and highly efficient products. It’s this drive which has led us right to the top as one of the leading heating manufacturers in the UK.
- Products
- We pride ourselves in offering exceptional and durable energy solutions, manufacturing all our boilers at our state of the art production facilities in Belper, Derbyshire. Our revered range of products includes domestic gas boilers, such as combi, system and heat only options.
Información de contacto
Nottingham Road, DE56 1JT, Belper, Reino Unido
- glow-worm.co.uk
4,4
Excelente
7 mil opiniones
No consta que haya invitado a opinar recientemente
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Excellent boiler and the heating…
Excellent boiler and the heating engineer was brilliant nothing to much trouble and pipe work is so neat and tidy ,with 10 years warranty, would highly recommend Glowworm
9 de julio de 2025
Respuesta de Glow-worm
We're happy to hear that you are pleased with your excellent boiler and the heating engineer's service. It's great to know the pipe work is neat and tidy. Thank you for recommending Glow-worm.
Kind regards, Glow-worm
Very efficient fitting by Kieran and…
Very efficient fitting by Kieran and apprentice used all the protection required for carpets etc and without any fuss
Nice unit and easy way to control it via the remote controller
8 de julio de 2025
Respuesta de Glow-worm
Thank you for your 5* review, we're pleased to hear you found the unit easy to control.
Kind regards, Glow-worm
He came on time and he was very…
He came on time and he was very friendly and very tidy
30 de junio de 2025
Respuesta de Glow-worm
We're happy to hear that the engineer was punctual, friendly, and tidy. Thank you for your positive feedback.
Kind regards, Glow-worm
Great boiler installed by by a friend
Great boiler installed by by a friend. Everything is clean & easy to use
3 de julio de 2025
Respuesta de Glow-worm
We're happy to hear that the boiler installation went smoothly and that you find it easy to use. Thank you for your positive feedback.
Kind regards, Glow-worm
Respuesta de Glow-worm
We're happy to hear that you are very pleased with our boiler. Thank you for your positive feedback.
Kind regards, Glow-worm
Only just had it fitted so can’t really…
Only just had it fitted so can’t really give a review yet sorry
18 de junio de 2025
Respuesta de Glow-worm
Thank you for your feedback. We appreciate you taking the time to share your initial thoughts, and we hope you enjoy it.
Kind regards, Glow-worm
Good boiler easy to use no problem at…
Good boiler easy to use no problem at all good hot water and heating
20 de junio de 2025
Respuesta de Glow-worm
We're happy to hear that you find our boiler easy to use and that it provides good hot water and heating. Thank you for your positive feedback.
Kind regards, Glow-worm
5 Star ⭐️- Simple
Customer service at its best!
No drama just great service when you need it.
23 de junio de 2025
Opinión espontánea
Respuesta de Glow-worm
We're happy to hear that you had a great experience with our service.
Kind regards, Glow-worm
Respuesta de Glow-worm
Thank you for sharing your positive experience with us!
Kind regards, Glow-worm
Excellent work !
Me Bhusal has worked on the heating system perfectly as it was needed. The prompt action is appreciated. I recommend to have this service to others who requires.
19 de junio de 2025
Respuesta de Glow-worm
We're happy to hear that the heating system work met your needs, and we appreciate your recommendation. Our team values prompt action and is glad you were satisfied.
Kind regards, Glow-worm
Plumber neat and tidy and boiler fitted…
Plumber neat and tidy and boiler fitted well.
12 de junio de 2025
Respuesta de Glow-worm
Thank you for your positive feedback.
Kind regards, Glow-worm
It's a great product.
It's a great product.
My energy usage has plummeted, as my old system was way past it's life.
This boiler is fast, quiet and water pressure remains high.
11 de junio de 2025
Respuesta de Glow-worm
Thank you for the review. We're happy to hear that our product is working well for you. It's great to know you're experiencing faster heating, quiet operation, and consistent water pressure, along with lower energy usage.
Kind regards, Glow-worm
I have a Glowworm boiler for 19 years
I have a Glowworm boiler for 19 years, which never needed a part and never broke down. I decided to replace it in case it did and I was in trouble getting parts. I chose another Glowworm, finally found a fitter who worked with them and not a well-known rival. The swap was done in a day, seems excellent so far, is silent (where the other was was quiet) and I am hopeful of another 19 years!!! Fitter registered the boiler and completed all the paperwork. Seamless.
17 de junio de 2025
Respuesta de Glow-worm
We're happy to hear that you had a seamless experience with your Glowworm boiler replacement. It's great to know your previous boiler lasted so long and you're hopeful for another 19 years! We appreciate you choosing Glowworm again and thank you for your positive feedback.
Kind regards, Glow-worm
The boiler is working great
The boiler is working great, the company that fitted the boiler were amazing.
3 de junio de 2025
Respuesta de Glow-worm
Thank you for your kind review Selina, we're happy to hear that the boiler is working great.
Kind regards, Glow-worm
Efficient worker
Efficient worker. Punctual. Tidy.
The only thing I wasn't impressed with was trying to use the remote. The instructions need to be clearer.
13 de junio de 2025
Respuesta de Glow-worm
Thank you for your review Martin, we appreciate you taking the time to provide us with feedback on the control instructions.
Kind regards, Glow-worm
It has been working very well since…
It has been working very well since installation so very pleased so far.One is not even conscious that it is working.I can`t comment on the central heating as the weather has been too warm/hot to use it.The person who installed was excellent in every respect and left every thing very tidy.Certainly I would recommend the boiler.
6 de junio de 2025
Respuesta de Glow-worm
We're happy to hear that you're pleased with the boiler's performance so far. Thank you for recommending our boiler Alan.
Kind regards, Glow-worm
Respuesta de Glow-worm
Thank you for your review, we value your feedback.
Kind regards, Glow-worm
faultless and seamless boiler change
faultless and seamless boiler change
installer very knowledgable and competent
2 de junio de 2025
Respuesta de Glow-worm
Thank you for your 5* review of the service you’ve received Neal.
Kind regards, Glow-worm
Brilliant little boiler
Brilliant little boiler, fits so neatly into our kitchen. So far we are really impressed. Fitted by Homeflame Heating, and a great job done.
6 de junio de 2025
Respuesta de Glow-worm
Thank you for your 5* review. We're happy to hear that you are impressed with the boiler's compact size and performance.
Kind regards, Glow-worm
New boiler
Seem to be working OK, let you know on the winter time.
Very quiet 🤫
Overall we are pleased with it.👍
23 de mayo de 2025
Respuesta de Glow-worm
Thank you for your 5* review Pete. We appreciate you taking the time to share your early impressions. We're glad to hear you're happy with your new boiler so far.
Kind regards, Glow-worm
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