GoCruise & Travel with Tony & Dan Opiniones 74

TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Have just returned from a brilliant 12day cruise on MSC Virtuosa to the Iberian Coast, Canary Islands and Madeira which was booked through GoCruise & Travel.All aspects of the booking procedure and... Ver más

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Valorada con 5 estrellas sobre 5

Have used Go Cruise and Travel before and as always a very happy experience, always there to answer any queries that may crop up. Our latest holiday was with Riviera Travel to Classical Spain we had... Ver más

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Valorada con 5 estrellas sobre 5

Dan and the team at Go Cruise are knowledgeable, friendly and always ready to help and advise. We have booked several cruises and two package holidays with Dan and everything was efficient from the f... Ver más

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Valorada con 5 estrellas sobre 5

Absolutely top class service again from these guys. Their cruise knowledge is second to none so you can be sure you’re getting something that is right for you. They never hard sell and will listen car... Ver más

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Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de viajes en crucero

Escrito por la empresa

We are a Kent-based family business, established in 2001. As GoCruise we (Tina & Tony Hammond) initially focused all our efforts towards the cruise sector and with that experience behind us, we remain cruise specialists, representing the vast majority of cruise lines on the world's oceans and rivers. However, as GoCruise & Travel we are now able to source and book your perfect land holidays too. Whether that is an African safari, a relaxing beach holiday, an adventure to the Galapagos or a short city break at home or away. Having laid the foundations and built up the business, Tina retired from the customer facing side of the company in 2010. After graduating from Southampton Solent university in 2019 our son, Dan, joined the business. Dan took his first cruise when he was just 18 months old and brings with him a younger generation's view of cruising. Whilst living in Southampton he acted as Port Agent for Royal Caribbean, Azamara and Marella cruises, gaining experience of the often-unseen side of the cruise industry. When Covid hit in 2020 Dan spent a great deal of his time helping our existing clients with the necessary re-booking of holidays, but he also took time out to help the wider community, answering questions from concerned holiday makers across social media channel


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

74 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Thank you Dan!

Award winning Travel Agent Dan is one of the very best out there! I’d never choose to book with anyone else! From start to finish he looked after us and we can’t thank him enough! Thank you Dan!

11 de diciembre de 2025
Opinión espontánea
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Respuesta de GoCruise & Travel with Tony & Dan

Thank you so much for taking the time to review us! We are so glad Dan looked after you.

Valorada con 5 estrellas sobre 5

Excellent personal service from Dan &…

Excellent personal service from Dan & team *****

8 de diciembre de 2025
Opinión espontánea
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Thank you so much for taking the time to review our service. We hope we can be of assistance again in the future. Thank you again.

Valorada con 5 estrellas sobre 5

GoCruise & Travel - Amazing holiday, travel knowledge and customer care - simply the best!

Just returned from an amazing Cruise/hotel holiday in Japan organised by Dan at GoCruise & Travel, hotels, transfers and the holiday itself were all fantastic as was the customer care, recommendations and communications pre cruise. So relieved we’d booked via Dan as had issues with BA cancelling flights due to fog on the way out, BA had rebooked us onto an unsuitable flight 2 days later, not considering that we had a cruise to catch 2 days later so we contacted Dan who reassured us that they’d get things sorted and the team had alternative flights and overnight accommodation sorted really quickly via another airline. Would recommend to anyone booking cruise or land holiday, we already have another 2 booked!

2 de octubre de 2025
Opinión espontánea
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Respuesta de GoCruise & Travel with Tony & Dan

Joanne, thank you so much for taking the time to review Dan. We are so glad Dan managed to get everything sorted for you and you still managed to have such an enjoyable trip.

Valorada con 5 estrellas sobre 5

Amazing experience with this company

Amazing experience with this company. Very personable and they couldn’t have done more. I will be using them going forward

Thank you

Craig S

1 de septiembre de 2025
Opinión espontánea
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Respuesta de GoCruise & Travel with Tony & Dan

Craig, thank you so much for taking the time to review your experience using us. We really appreciate your custom and always on hand to help. Thank you.

Valorada con 5 estrellas sobre 5

We went to the Rocky Mountains and…

We went to the Rocky Mountains and Alaska .
The whole trip was so well organised by Dan Hammond . Everything went very smoothly even though we did many different things.
We saw and experienced so much . It was fantastic.

8 de julio de 2025
Opinión espontánea
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Respuesta de GoCruise & Travel with Tony & Dan

Thank you so much Julie for taking the time to review your experience using Dan. We are so glad to hear you had such a fantastic time in Alaska. We truly value your feedback.

Valorada con 5 estrellas sobre 5

Outstanding Service

We’ve booked and completed 4 cruises with GoCruise & Travel each time looked after by Dan, the latest aboard The Royal Clipper. Their service levels are utterly outstanding and we’d highly recommend them to book any cruise. We would never use anyone else.

19 de julio de 2025
Opinión espontánea
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Respuesta de GoCruise & Travel with Tony & Dan

Steve and Denise, thank you so much for taking the time to review the service you’ve received from Dan. We were so glad to hear how much you enjoyed your time in Venice and onboard Royal Clipper! Thank you so much for your custom.

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service from Dan and the team.
We had a wonderful time and are looking forward to going back again maybe next year and we will definitely use Dan and the team again.

27 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dan is absolutely brilliant!

Dan is absolutely brilliant at meeting your needs and I highly recommend this company for all your holiday planning. He was able to put together a package that included a hotel stay . Nothing is ever too much trouble.

18 de junio de 2025
Opinión espontánea
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Respuesta de GoCruise & Travel with Tony & Dan

Keith, thank you so much for taking the time to review Dan’s service. We can’t express how much we value your custom and so glad you’ve had such a great experience. Thank you!

Valorada con 5 estrellas sobre 5

Norwegian Fjords.

We have recently come back from our first cruise to the Norwegian Fjords with MSC, which was arranged by Claire and Dan. All arrangements and information were efficiently produced and any queries we had were immediately solved. We would strongly recommend Go Cruise and Travel with Tony and Dan to anyone wishing to book a Cruise.
Mick and Carol Evans

14 de junio de 2025
Opinión espontánea
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Respuesta de GoCruise & Travel with Tony & Dan

Mick and Carol, thank you so much for taking the time to review us, it truly means a lot and we’re so glad to hear you’ve had such a great experience dealing with Claire and Dan.

Valorada con 5 estrellas sobre 5

Went to book a cruise message Dan at…

Went to book a cruise message Dan at 9am

Cruise booked by 9.20am very fast and excellent service

18 de abril de 2025
Opinión espontánea
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Respuesta de GoCruise & Travel with Tony & Dan

Shaun - thank you so much for your review. We thoroughly appreciate your custom and kind works on the service you’ve had from Dan. Thank you!

Valorada con 5 estrellas sobre 5

Great customer service from beginning…

Great customer service from beginning to end. First group cruise. Booking was very easy and Dan kept me well informed all the way along. I felt in very safe hands and have already made another cruise booking with them.

17 de mayo de 2025
Opinión espontánea
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Respuesta de GoCruise & Travel with Tony & Dan

Edith - thank you so much for your custom and taking the time to review the service you’ve received from Dan. It truly means a lot and can’t thank you enough.

Valorada con 5 estrellas sobre 5

Dan and Tony Hammond goes above and beyond

Dan and Tony Hammond goes above and beyond to help you out with holiday arrangements. We personally have had the pleasure of Dan sorting out our cruises on various occasions helping and advising with all aspects of our journey. Dan works tirelessly to help in any way and calls back on all matters with in minutes. I would definitely recommend there services of GoCruise And Travel with Tony and Dan .

26 de mayo de 2025
Opinión espontánea
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Respuesta de GoCruise & Travel with Tony & Dan

Adrian - thank you so much for taking the time to review us. We can’t thank you enough for your continued loyalty and custom, thank you!

Valorada con 5 estrellas sobre 5

Fantastic service

We have booked 3 cruises through Dan at GoCruise & Travel and would highly recommend. I can honestly say going forward we will always book through Dan as his friendly, approachable and professional manner is second to none.
He always goes above and beyond what’s required and even spent an hour of his time on a call with the wife and I going through cruise ship excursions for a Far East cruise we have booked.
100% recommend

16 de mayo de 2025
Opinión espontánea
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Respuesta de GoCruise & Travel with Tony & Dan

Chris - thank you so much for your review of Dan’s service and we’re so happy you’ve had such a friendly and professional service from him. We can’t thank you enough for your custom and loyalty.

Valorada con 5 estrellas sobre 5

Personable and attention to detail

Dan and his team are very responsive and are helpful in getting me on the cruises I enjoy and can be booked through to them as a non UK based person. I had to cancel my Sky Princess May 17th-24, 2025 cruise last minute and all was handled very professionally.
I have more cruises booked, and had previous one's through GoCruise& Travel and can highly recommend them as a personable travel agent/ agency in a world where larger agencies, in my experience do not offer the same level of care and attention.

7 de mayo de 2025
Opinión espontánea
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Respuesta de GoCruise & Travel with Tony & Dan

Laura - thank you so much for taking the time to review us. We are so sorry you weren’t able to join the Group Cruise but we thank you for your feedback and review of Dan’s service. Thank you!

Valorada con 5 estrellas sobre 5

Dan at Go Cruise Travel

Dan always gives exceptional service. Nothing is to much trouble and he always responds quickly (sometimes within a minute!). I would not use any other trav3l agent

17 de mayo de 2025
Opinión espontánea
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Respuesta de GoCruise & Travel with Tony & Dan

Rose - thank you so much for reviewing the service you’ve had from Dan. We are so glad you’ve had such exceptional service and we can’t express how much we value your custom and loyalty.

Valorada con 5 estrellas sobre 5

Paul and Carole Love to travel group Cruise

I booked the Paul and Carole group cruise through Dan at GoCruise & Travel. And have now booked several cruises with him. I have always booked independently and never used travel agents. I will not be changing back. The service was excellent and anytime I've needed to speak to Dan he's on the phone to me. It was lovely too meet in person. Dan is a lovely person and very professional at what he does.

17 de mayo de 2025
Opinión espontánea
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Respuesta de GoCruise & Travel with Tony & Dan

Amanda - thank you so much for taking the time to review your experience with Dan. We are so glad to hear you’ve had such an excellent and professional experience and we can’t express our gratitude for your continued loyalty and custom. Thank you!

Valorada con 5 estrellas sobre 5

From day one Dan and Tony were the most…

From day one Dan and Tony were the most helpful and hands on travel agents that we have ever had. Nothing was too much trouble their organizational skills were spot on.

17 de mayo de 2025
Opinión espontánea
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Respuesta de GoCruise & Travel with Tony & Dan

Jerry - thank you so much for your feedback. We truly value your custom and glad you’ve had such a great experience with us.

Valorada con 5 estrellas sobre 5

Fabulous experience

What a fabulous young man Dan is. Everything he does is professional and timely. He has a lovely manner and is very approachable to answer the simplest of questions. I would not hesitate to recommend him to anyone nor think twice about using his services again. Overall excellent service and value for money. Thank you all at Go Cruise and Travel for helping create a very memorable enjoyable cruise.

17 de mayo de 2025
Opinión espontánea
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Respuesta de GoCruise & Travel with Tony & Dan

Philippa - thank you so much for taking the time to review us. We are so glad you had such a memorable and enjoyable cruise. We can’t thank you enough for your kind works and your custom.

Valorada con 5 estrellas sobre 5

Exceptional Service – Far Better Than the Big Names!

If you’re worried that using a personal travel agent means you’ll get less service than a multi-branch agency — don’t be. Booking with Dan at Go Cruise and Travel with Tony & Dan couldn’t be further from that idea.

We’ve just come back from a cruise that Dan arranged for 170 people, and the service was absolutely top-notch. The booking process was smooth, we received timely reminders for balance payments, and we got clear guidance on submitting passenger info, downloading tickets, and getting our luggage tags. Everything was taken care of with professionalism and a personal touch.

We’ve now booked around 10 cruises through Dan, and we wouldn’t dream of going elsewhere. The service is second to none — consistent, friendly, and 100% reliable. You truly feel like a valued customer and friend by someone who understands what you want.
Highly recommended!

24 de mayo de 2025
Opinión espontánea
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Respuesta de GoCruise & Travel with Tony & Dan

Jonny and Will - thank you so much for taking the time to review the experience you’ve had with us. We truly value your custom and can’t thank you enough for the kind words!

Valorada con 5 estrellas sobre 5

This was an amazing experience

This was an amazing experience, Dan has been an incredible person organising everything and no question was ever to silly to be answered, he talked me through some of the technologies which I really didn’t understand and treated us with the utmost respect. These guys go above and beyond…. Thank you for being such a great team and wonderful to deal with. Highly recommend them.

17 de mayo de 2025
Opinión espontánea
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Respuesta de GoCruise & Travel with Tony & Dan

Tina - thank you so much for reviewing Dan’s service. We are so glad to hear you had such a great experience with him. We truly appreciate your custom and feedback.

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