GoCruise & Travel with Tony & Dan Opiniones 74

TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Have just returned from a brilliant 12day cruise on MSC Virtuosa to the Iberian Coast, Canary Islands and Madeira which was booked through GoCruise & Travel.All aspects of the booking procedure and... Ver más

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Valorada con 5 estrellas sobre 5

Have used Go Cruise and Travel before and as always a very happy experience, always there to answer any queries that may crop up. Our latest holiday was with Riviera Travel to Classical Spain we had... Ver más

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Valorada con 5 estrellas sobre 5

Dan and the team at Go Cruise are knowledgeable, friendly and always ready to help and advise. We have booked several cruises and two package holidays with Dan and everything was efficient from the f... Ver más

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Valorada con 5 estrellas sobre 5

Absolutely top class service again from these guys. Their cruise knowledge is second to none so you can be sure you’re getting something that is right for you. They never hard sell and will listen car... Ver más

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Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de viajes en crucero

Escrito por la empresa

We are a Kent-based family business, established in 2001. As GoCruise we (Tina & Tony Hammond) initially focused all our efforts towards the cruise sector and with that experience behind us, we remain cruise specialists, representing the vast majority of cruise lines on the world's oceans and rivers. However, as GoCruise & Travel we are now able to source and book your perfect land holidays too. Whether that is an African safari, a relaxing beach holiday, an adventure to the Galapagos or a short city break at home or away. Having laid the foundations and built up the business, Tina retired from the customer facing side of the company in 2010. After graduating from Southampton Solent university in 2019 our son, Dan, joined the business. Dan took his first cruise when he was just 18 months old and brings with him a younger generation's view of cruising. Whilst living in Southampton he acted as Port Agent for Royal Caribbean, Azamara and Marella cruises, gaining experience of the often-unseen side of the cruise industry. When Covid hit in 2020 Dan spent a great deal of his time helping our existing clients with the necessary re-booking of holidays, but he also took time out to help the wider community, answering questions from concerned holiday makers across social media channel


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

74 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

The best service from start to finish

The best service from start to finish. Dan is professional and very efficient. He dealt with our upgrade request promptly and efficiently
I would definitely recommend Tony and Dan. We would definitely use them again
Thank you

17 de mayo de 2025
Opinión espontánea
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Respuesta de GoCruise & Travel with Tony & Dan

Greg and Kathy - we can’t thank you enough for taking the time to review us. It truly means a lot and we really value your custom. We will be around to help anyway we can.

Valorada con 5 estrellas sobre 5

Dan sold us the idea of this group…

Dan sold us the idea of this group cruise and we had such a lovely time. He had listened and replicated our recent trip with Princess so the room and dining were perfect. We really enjoyed the group cruise activities and being part of the Group Cruise.

17 de mayo de 2025
Opinión espontánea
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Paul - thank you so much for taking the time to review Dan’s service and your experience. We are so glad you had such an enjoyable time on the Group Cruise, we can’t thank you enough for your custom.

Valorada con 5 estrellas sobre 5

Can’t praise them enough!

A seamless and friendly service from enquiry to booking to departure. Dan makes the whole process very easy and any questions or queries are answered very promptly. Highly recommend!

17 de mayo de 2025
Opinión espontánea
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Respuesta de GoCruise & Travel with Tony & Dan

Sharon - thank you so much for taking the time to review Dan’ service and we are so glad you had such an amazing experience with him.

Valorada con 5 estrellas sobre 5

personal and attentive…

If you want personal and attentive, 5 star service, then these are the travel agents for you. Absolutely amazing we don’t use anyone else now. ❤️

17 de mayo de 2025
Opinión espontánea
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Respuesta de GoCruise & Travel with Tony & Dan

Donna, thank you so much for taking the time review us it really means a lot and we know how much Dan appreciates your custom and conversation.! Thank you!

Valorada con 5 estrellas sobre 5

Wonderful service and support!

We booked YouTube creators Paul & Carole Love to Travel’s group cruise on Princess Cruise Line through Dan, and the entire experience from inquiry, booking and support throughout the cruise itself was wonderful. We are from outside the UK in the states, and had to use Dan and GoCruise & Travel due to cruise line booking requirements, but Dan was there for us to walk us through the process. He was very accessible, friendly and super responsive to any questions that we had, even obviously outside UK working hours, which was greatly appreciated on a couple of time sensitive inquiries! We normally would not use a foreign travel agent, but I would have no hesitation in using Dan or GoCruise & Travel again in the future for any other group activities.

Thank you so much Dan for your support!

17 de mayo de 2025
Opinión espontánea
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Respuesta de GoCruise & Travel with Tony & Dan

Jeff - thank you so much for taking the time to review Dan’s service for the group cruise. We are so glad you had such an positive experience and we can’t thank you enough for your custom.

Valorada con 5 estrellas sobre 5

Our first cruise booked via Dan

My wife and I had never been on a cruise before, as we were not sure if we would like the experience. We spoke with Dan about our requirements and preferences, then booked a week cruise to Norway and Denmark. Dan’s knowledge, experience and advice is phenomenal, which helped us tailor a cruise that met those requirements.

We loved the cruise, which exceeded our expectations. A friend of ours did their first cruise, without speaking to a specialist like Dan and did not enjoy the cruise at all. I would like to thank Dan for his excellent service (nothing was too much trouble, always answering our many questions quickly and accurately). Without Dan’s help and knowledge, im sure we would not have had such a great experience. We will 100% be going on another cruise soon and will be using Dan to facilitate it.

17 de mayo de 2025
Opinión espontánea
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Respuesta de GoCruise & Travel with Tony & Dan

Thank you so much David for taking the time to leave a review. We are so glad to hear you had such an amazing time that exceeded your expectations and we can’t wait to see where you choose to sail next. We can’t express how much we value your feedback and custom.

Valorada con 5 estrellas sobre 5

Dan is hands down the best travel agent…

Dan is hands down the best travel agent we have ever used. He is knowledgeable, responsive to queries and has helped us plan two very memorable stay/cruise holidays. Would not book with anyone else now.

12 de mayo de 2025
Opinión espontánea
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Respuesta de GoCruise & Travel with Tony & Dan

Vanessa, thank you so much for taking the time to review us. We truly value your custom and so glad Dan has helped book some memorable holidays for you!

Valorada con 5 estrellas sobre 5

Avalon river cruise, Burgundy to Provence

It was our first cruise of any sort so we were a bit concerned about getting the right one for us.
After discussion with Dan we opted for an Avalon river cruise at Easter, which turned out to be really successful in terms of accommodation, service and activities. Flights and transfers were also arranged for us and very smooth.
Throughout the process, Dan and Go Travel’s admin was faultless.
Thank you.

8 de abril de 2025
Opinión espontánea
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Respuesta de GoCruise & Travel with Tony & Dan

Robert, thank you so much for taking the time to leave your feedback. We are so glad to hear you had such a successful and smooth journey/time with Avalon. We’re also very glad to hear you had such faultless service from Dan and the admin team. Thank you so much.

Valorada con 5 estrellas sobre 5

Celebrity Beyond Ultimate Southern…

Celebrity Beyond Ultimate Southern Caribbean 28th March 2025.
This was our second cruise booked through GoCruise and Travel, our first being the Med last September which was excellent so were expecting the same sort of experience this time. Our flights to Miami were well timed and very enjoyable. On arrival at Miami we had to phone the arranged pick-up as there was no-one at the arrivals area waiting on us. Once they were contacted they advised us where to meet the driver as they were not allowed to sit at the airport pick up area to wait for us. Probably the only hiccup with the whole cruise. The hotel, Marriott Harbour Beach Fort Lauderdale, was very nice but a good bit out of the centre. However, the Water Taxi station was only a five minute walk away and enabled us to get about Fort Lauderdale very easily. At $33 each for a full day pass this was excellent value. We arranged our transportation to the port which was very easy through the Uber app and very economical. The embarkation process was excellent and we were on the ship within 10 minutes of leaving the taxi. The whole cruise experience was what we have come to expect from Celebrity and the only real issue we had was a loud banging noise on the bulkhead wall dividing the two staterooms. This was reported to our Retreat Concierge, Czarina, who immediately arranged for our butler and the maintenance manager to visit us and discuss the problem. I still don't know what they did to resolve the issue but after that there was no noise whatsoever. So hat's off to the Retreat amd maintenance staff for that. As stated Celebrity delivered an excellent cruise and we will definitely cruise with them again and use Dan for our future bookings.

28 de marzo de 2025
Opinión espontánea
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Mr Taylor, thank you so much for taking the time to leave such a detailed review of your trip. We are sorry to hear there were slight delays at the airport but I’m glad it was sorted. Overall we are so glad you had such an enjoyable holiday with Celebrity and they resolved issues quickly. We really value and thank you for your custom.

Valorada con 5 estrellas sobre 5

The Indochine II is the best boat on the Mekong!

The Indochine II was in my opinion the most elegant ship on the river. The food was exceptional and the staff were incredibly friendly, welcoming and professional.

12 de marzo de 2025
Opinión espontánea
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Respuesta de GoCruise & Travel with Tony & Dan

HI John, we are so glad you enjoyed your time on the Mekong River onboard the Indochine II.

Valorada con 5 estrellas sobre 5

Home from a fabulous cruise on Queen…

Home from a fabulous cruise on Queen Victoria arranged by the fabulous Dan at Go Cruise and Travel. Excellent service from start to finish. Would definitely recommend!

16 de diciembre de 2024
Opinión espontánea
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Respuesta de GoCruise & Travel with Tony & Dan

Thank you so much Carole for taking the time to leave your feedback of Dan’s service. We are so glad to hear you had such an amazing time on Queen Victoria and we can’t express how much we value your custom. Thank you!

Valorada con 5 estrellas sobre 5

Our Cunard Cruise experience booked through Dan and his Team

We have just returned from our Cunard Canaries Cruise booked through Dan. We all had a wonderful time that was without doubt enhanced by the advice given by Dan about what cabin grade to select given our current needs and the attention to detail taken by Dan and his team to make sure everything was in-place and correct before embarked.
The cruise was to celebrate a Birthday and we can not thank enough Dan and his team for the helping us with the voyage planning, taking care of the booking for us and making the experience special; it was a seamlessly easy process from start to finish.
We cannot recommend them highly enough and have another cruise ( or two ) already booked with them

15 de diciembre de 2024
Opinión espontánea
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Respuesta de GoCruise & Travel with Tony & Dan

Peter, thank you so much for taking the time to write such an in depth and glowing review of the service Dan and the team have provided. We are so glad to hear you had such an enjoyable time and we can’t express how much we value your feedback and custom as well as your advice.

Valorada con 5 estrellas sobre 5

Australia and new zealand

Super smooth experience from start to finish.Dan answered all queries within minutes whatever the time of day or night we will definitely use Dan for all our future cruises and holidays
Thanks Dan

10 de noviembre de 2024
Opinión espontánea
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Respuesta de GoCruise & Travel with Tony & Dan

Mr Berry, thank you so much for taking the time to review us. We are so glad you had such a smooth experience with us, your custom and feedback is highly appreciated!

Valorada con 5 estrellas sobre 5

Used Dan to book this cruise as he was…

Used Dan to book this cruise as he was recommended by Paul and Carol love to travel and the response time was brilliant even though he was onboard a cruise at the time. We have also booked another cruise through Dan for next spring as everything was seemless. I had been booking direct with cruise lines etc as a previous agent let me down and so glad I got to hear about Dan.

16 de octubre de 2024
Opinión espontánea
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Respuesta de GoCruise & Travel with Tony & Dan

Catherine, thank you so much for taking the time to write a review, we are so glad you value our service and we can’t thank you enough for choosing to book with and support us. Thank you so much!

Valorada con 5 estrellas sobre 5

Super Dan!!! He's the best.

We have dealt with a few travel agents over the years but no one as responsive as Dad. Massive thanks to Dan for being so prompt and efficient. He organised a bucket list land and cruise trip for us and everything that he had control over worked perfectly. We will happily book with Dan again and highly recommend him.

8 de septiembre de 2024
Opinión espontánea
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Debbie, thank you so much for taking the time to write such a glowing review of the service Dan has provided. We can't express how much your custom means to us. Thank you!

Valorada con 5 estrellas sobre 5

Have used Dan on a number of cruise…

Have used Dan on a number of cruise bookings, found him extremely efficient & helpful. Fantastic to deal with a ‘real person’ & not just an electronic booking system. Comes into his own on building multi stop trips and would highly recommend him.

18 de octubre de 2024
Opinión espontánea
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Respuesta de GoCruise & Travel with Tony & Dan

Richard, thank you so much for taking the time to leave a review. We are so glad you are so happy with Dan’s efficient and helpful service and know he loves putting together your multi-stop trips together. Thank you so much for you continued custom, it truly means a lot.

Valorada con 5 estrellas sobre 5

Dan always goes over and above what a…

Dan always goes over and above what a agent should, the service, and friendly service you receive, makes us always book with him

4 de octubre de 2024
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Respuesta de GoCruise & Travel with Tony & Dan

Tim, thank you so much for taking the time to write such great feedback of Dan’s service. We can’t express how much we value yours and Michelle’s custom. Thank you!

Valorada con 5 estrellas sobre 5

To contact GoCruises & Travel

Returned home last night after a very memorable 2 week cruise on Azura. I was assisted by Dan throughout the initial process and I look forward to future cruises through him. I thoroughly recommend GoCruise & Travel generally. Dan appears to be at hand whenever required, not just during normal office hours. Hope Dan has time to wind down. Thank you Dan!!

19 de septiembre de 2024
Opinión espontánea
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Respuesta de GoCruise & Travel with Tony & Dan

Colin, thank you so much for you kind words and glowing feedback, we truly appreciate it and look forward to helping you plan future travels.

Valorada con 5 estrellas sobre 5

Fantastic all round service!

What a fantastic cruise - Celebrity Ascent round the Mediterranean. Dan was exceptionally helpful and just couldn’t do enough for us. From start to finish and even after we’d got home, his attention to detail and supporting all my (sometimes silly) questions was better than we could have hoped for. His knowledge of cruising and the cruise companies was just what we needed to help make our decision. And Dan was also a great sounding board when things cropped up we didn’t understand. Can’t praise him and GoCruise enough - will definitely book with them again!

2 de septiembre de 2024
Opinión espontánea
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Respuesta de GoCruise & Travel with Tony & Dan

Debbie and Paul, we are so glad to hear you had such an incredible time, your photos looked amazing! We are extremely grateful for your kind words and know Dan is truly appreciative of your custom. We look forward to helping you plan your next adventure.

Valorada con 5 estrellas sobre 5

Customer service is amazing

Customer service is amazing. Nothing is too much trouble and knowledge is excellent

11 de septiembre de 2024
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Respuesta de GoCruise & Travel with Tony & Dan

Ann, thank you so much for your kind words, we are so grateful for your custom and continued loyalty.

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