It’s been awhile since I purchased a topper and ordered a wrong color. I admit I didn’t open the box until after the 30 day return policy had expired . When I did open it I had accidentally ordered t... Ver más
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Consulta las opiniones de los clientes
I could not be happier with Godiva's Secret Wigs, both the company and the products. I've bought many synthetic wigs from the most highly regarded wigmakers and best online retailers. Godiva's Secret... Ver más
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Wonderful Service! I am surprised by the low ratings. This company has always answered all my questions! I haven't loved every wig I bought, but that's me. The longer wigs are wonderful and are perfec... Ver más
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Compared to a human hair long topper. Human hair is visibly realistic, not too shiny, you can run your fingers thru it. the silk topper has a small undetectable comfortable cap that clips to hair.... Ver más
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Información sobre la empresa
Escrito por la empresa
Shop high quality wigs from Godiva's Secret Wigs. We offer the most stylish, modern wigs for any look. We sell short wigs, long wigs, lace front wigs, monofilament wigs and more! Free Shipping for orders over $99.
Información de contacto
22700 Ventura Blvd., 91364, Woodland Hills, Estados Unidos
- 8775679447
- Info@GodivasSecretWigs.com
- godivassecretwigs.com
3,3
Medio
45 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
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Still Waiting For My Refund
I returned a topper almost 3 weeks ago, and I still am waiting for the credit to be put back on my card. The tags and all original packaging were intact. Where is my refund???
1 de junio de 2021
Opinión espontánea
Respuesta de Godiva's Secret Wigs
Hi Margaret, I apologize for the long delay in responding to your review. We just discovered reviews in this forum and feel it is important to respond regardless. Although your refund was issued quite a while ago, I see that your order was placed on 5/8/21. Returns take 5-10 business days to process once received by us. It appears your return and refund were processed accordingly. We are available to answer any questions or concerns Monday -Friday between 8:30 am and 4:30 pm PST at (877)567-9447 or at info@godivassecretwigs.com. Thank you.
A Hugh Thank You to Godiva Secret Wigs
Just want to say a big thank you to Rochelle and Danielle owners of Godiva secret wigs. Just received my petite Sophie wig today and it is fab-u-lous. I am a first time wig wearer due to hair loss and their videos won me over. I was very wary of buying online without being able to try it on but they gave me the confidence to give it a try and I am so pleased I did. Took it out of the box, put it on, shushed it a little bit and off I went. Brilliant! Ladies if for any reason you need to wear a wig do not hesitate to buy from this company, you will not regret it.
11 de julio de 2020
Opinión espontánea
Respuesta de Godiva's Secret Wigs
Hi Joan. Thank you for your review and for giving us 5 stars. You are most welcome, Joan! Please forgive us for this very late response to your review. We just discovered reviews on this forum and felt it important to still provide a response. We love hearing how happy you are with your Petite Sophie. We know it can be a challenge buying a wig online sight unseen, but we appreciate you taking the chance with us.
I was disappointed with the texture of…
I was disappointed with the texture of the wig. Also very unhappy about the return policy. I have credit from returning the wigs and have heard nothing from them or how to get my credit. I e emailed them to let me know but no response. Not happy.
15 de diciembre de 2019
Opinión espontánea
Respuesta de Godiva's Secret Wigs
Hi Ruth, I am sorry to be responding to your review 2 years later. We were never aware that there were reviews for our company on this forum, but I still feel it's important to provide a response. I appreciate your feedback about your disappointment in regard to the texture of the wig. I see that you purchased 5 different wigs from us so unfortunately, I'm not able to tell which wig you are referring to. The hair fibers can feel differently or have a different texture based on the wig style and cut. Some wigs are razor cut vs. others a scissor cut. All returns and refunds have been processed and issued accordingly. Should you have any questions, please feel free to call us at (877)567-9447 Monday - Friday from 8:30 am to 4:30 pm PST. Thank you.
Wanna look like a million bucks?
This company does an excellent job with their excellent product. In youtube videos online they show you different styles and colors. They tell you how to style and care for it. A little pricey, but excellent quality. I am looking forward to more wigs from them.
6 de septiembre de 2019
Opinión espontánea
Respuesta de Godiva's Secret Wigs
Hi Mary, Thank you for your review and for giving us 5 stars. I apologize for the very delayed review. We just discovered reviews on this site and felt it is still important to respond. I'm glad to hear that our videos have helped and that you are happy with the quality of our wigs. This means the world to us and we appreciate you taking the time to let us know.
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