Gomibo.co.uk Opiniones 219

TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A few things went wrong, the phone I bought and paid for was unable to be supplied, and my addres needed corrected, but twice I spoke to the Customer Service people by phone and my issues were immedia... Ver más

Valorada con 5 estrellas sobre 5

Honestly was at bit unsure from reviews and whether genuine as price of phone so much lower than other sellers. However Gomibo were great. Item arrived quickly, is exactly what I ordered and genuine n... Ver más

Valorada con 5 estrellas sobre 5

I was a bit suspicious as the smartwatch (Amazfit T-Rex) I ordered was 20% cheaper than everywhere else but after seeing good reviews on Trustpilot decided to risk it. Ordered on Sat it said would be... Ver más

Valorada con 1 estrellas sobre 5

Delivery time taken from head, next day it even not shiped, no tracking, just label created. When you ring ask what hapening it everybodys fault just not them, they happy return your money when parc... Ver más

Información sobre la empresa

  1. Tienda de celulares
  2. Tienda de accesorios para teléfonos celulares
  3. Mayorista de accesorios electrónicos
  4. Empresa de electrónica
  5. Tienda de electrónica

Sobre Gomibo.co.uk

Escrito por la empresa

About Gomibo
If you are looking for a mobile phone, tablet, or gadget, Gomibo is the place to go! Among the more than 600 mobile phones you will find well-known brands such as Apple and Samsung, but also less well-known manufacturers such as Realme, Cat, and Fairphone, and high-quality Chinese phones from Xiaomi and OnePlus. Besides this, we also offer a wide range of speakers, headphones, and other accessories.

Gomibo is a part of the Dutch telecom webshop Belsimpel. With an online market share of almost 50%, Belsimpel is already a big player in the Dutch market.

The unique possibility of comparing the complete range based on your own needs with just a few clicks, the fast delivery, and the good return conditions are the key to this success. With Gomibo, we want to make this concept, with which we have become the market leader in the Netherlands, accessible for customers throughout Europe!


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

219 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Slightly apprehensive

Slightly apprehensive about buying from a Dutch company who were the lowest price I could find and who promised next day delivery of a Motorola G45 phone. But all went according to plan, so very satisfied

28 de noviembre de 2023
Valorada con 5 estrellas sobre 5

Astonishing service

Astonishing service, best I've seen in many years.
Ordered Monday, in my hand by Tuesday early afternoon.
Item was a gift and is perfect.

Thanks a lot for the efforts guys, I'll be buying again.
Cheers

31 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Rubbish Customer Service

Rubbish Customer service...I Purchased a phone from Gomibo, it was €1300 so I was a bit sceptical as I haven't heard of this company but couldn't get it anywhere else.

They used UPS for delivery (useless) it got lost, I emailed Gomibo to see if they can sort it, N0 REPLY, I kept ringing UPS but they wer clueless, emailed Gomibo again, NO REPLY, the phone turned up a week later, packaging damaged, pone box damaged, phone ok so kept it, after a week of being really stressed theres no way I was having a more dealings with this company. NEVER AGAIN

Mike

27 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

The second phone in two weeks from this brilliant company.

This is the second phone I have purchased from Gomibo in less than two weeks. I wanted to see and feel how well the Moto G53 5G worked before getting the second for my wife.
The phones are both brilliant for such a low cost, much cheaper than anywhere here in UK and the ordering and delivery have been faultless for both transactions.
Very highly recommended, both the Moto G53 5G phones and Gomibo!

12 de octubre de 2023
Valorada con 4 estrellas sobre 5

Well things went wrong

Well things went wrong. Here's the issues, what went was good, what was bad and how they were resolved.
I ordered a new phone 15/8/23 at 10.17, was delivered at 8.00 next day. New phone at a significantly lower price than in UK delivered in less than 24 hours. Brilliant 5 stars.
Advert said box contained, phone, case, charger and cable. No charger in box. Contacted Gomibo, they apologised and said I was to return and they would then replace with another new phone with charger.
Problem, Gomibo said all I had to do was box up phone, attach returns lable, drop off at local shipping company and Gomibo will take care of rest.
Well it was due to go from UK to Netherlands, UPS needed some sort of export documentation before it could leave UK. It took 16/8/23 to 25/8 for Gomibo to resolve required documentation. Very disappointed with delay.
Replacement order arrived 29/8/23.
Exact phone I ordered, new in sealed box etc. again no charger in box despite advert saying charger was included.
Contacted Gomibo, were again apologetic offered to replace phone and contents or refund purchase price. I was due to leave UK on 31/8/23 for 3 weeks. I suggested the advert was wrong and perhaps charger was no longer in box, and they should check with manufacturer for exact contents. In mean time refund a small amount for inconvenience.
Gomibo agreed.
Perhaps Gomibo were misled by manufacturer or perhaps a whole batch of phones were missing their charges. Will never know.
Had Gomibo insisted I went through the clunky, slow replacement system I would have given a 2 star review. After both I and Gomibo talked I think a sensible outcome was agreed and 4 stars is a fair review' You only really find out how good a business is in how they deal with customer disappointment
However, had the advert been for just the phone without a charger I would have no hesitation in giving 5 stars.

16 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

New Moto G62 from Gomibo

What a pleasure to buy from! I ordered and received my new phone within 48hrs all the way from the Netherlands and much cheaper than UK prices. I would use these guys again. Phone is great!

18 de septiembre de 2023
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Great customer care team. Called before ordering the phone for details. Received in two days. No problems so far. Hopefully device will serve well. Thank you Gomibo!

10 de agosto de 2023
Valorada con 1 estrellas sobre 5

Nicht kompetent

Nicht kompetent. E-Mail Verkehr wegen Beanstandung mit gesamt 6 verschiedenen Mitarbeitern. Von diesen war genau eine Mitarbeiterin kompetent. Hat mich richtig verärgert. Nicht kundenorientiert

1 de agosto de 2023
Opinión espontánea

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