Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Placed an order Sunday afternoon which was processed and despatched the day after. Delivered today Weds and would/ should have been delivered yesterday but for a delivery delay caused by DHL. Super s... Ver más

Valorada con 5 estrellas sobre 5

What a great company. My order was delivered with one incorrect item so i called and spoke to Joanna. She was very professional and helpful and took my contact number. She called back within an hour... Ver más

Valorada con 5 estrellas sobre 5

Great Customer service received (Brooke, Jo, Becky?) In fact from anyone I spoke to in the telesales team!! 1/2 packages arrived smashed (DHL.....Just gotta love'em!) Replacement delivered (intact!) w... Ver más

Valorada con 5 estrellas sobre 5

Great products, and when there was an issue it was handled really quickly and really pragmatically. Brooke was great from customer service and quickly resolved my issue (wrong item sent). The issue... Ver más

Información sobre la empresa

  1. Tienda de bebidas alcohólicas

Escrito por la empresa

Let the Good Times Roll! We offer an extensive portfolio of quality brands for every drinking occasion delivered to your door. Think Hooch, VK, Reef, Franklin & sons and more. With an extensive range of alcoholic and non-alcoholic drinks, we put the good in Good Time In!


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

99 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(99)

36 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Issue resolved with professionalism

Was missing half of my order but Joanna & her team resolved this very promptly & professionally. Parcels arrived very well packaged & all bottles intact which was excellent because I have ordered the same items previously from other sites & have opened to find bottles smashed or missing.
Thank you so much to Joanna & the rest of the team - I would definitely recommend this company & will be ordering from them again in the future.

21 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Customer Service

Great Customer Service, had some confusion with delivery but Joanna, helped me and sorted the delivery out for me, thank-you Joanna.
VK’s come undamaged, bubble wrapped and in perfect timing for Christmas!

Will order again thank-you

18 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered Saturday afternoon, arrived Tuesday morning

I ordered a case of 24 bottles of Reef on Saturday. Paid via PayPal and it was delivered by 8.am on Tuesday ... can't beat that for customer service, amazing.
I emailed them just to say thank you and had an immediate reply from Joanna which was so sweet and remenicent of when customers were important.
Going to order regularly now I've found this amazing company. Many thanks
Sara

24 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had a order issue.but after speaking to…

Had a order issue.but after speaking to Joanna the issue was very quickly sorted out.couldnt have asked for better service.very happy and will deffinatly use them again and highly recommend this company.

4 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Order Issue But Fantastic Customer Support

I had an order with this company which had some issues. Unfortunately after thinking it was sorted out there was another issue. Emily helped me all the way through it and couldn't have been more helpful. Emily went above and beyond to help me and she was always chasing everything up and letting me know what was happening. It is a shame the order wasn't issue free but unfortunately that happens sometimes. The response to this by Emily was top notch and she is a credit to the company.

7 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I am a regular customer and i had a…

I am a regular customer and i had a little problem with one of my orders.I called them and spoke to Joanna.We then emailed so i could send pictures.The problem was sorted within the hour.Fantastic customer service.Would highly recommend 😁

10 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Franklin drinks are fabulous ❤️

Purchased multiple Franklin drinks. Love them all. Great flavours and natural ingredients. Favourite is definitely the dandelion and burdock. Highly recommend and will be ordering again (and again!).

18 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best Ginger Beer by far

Having first sampled Franklins Ginger Beer at a bar, I just had to find out where I could purchase this product either online or at a local retailer.
Franklins Brewed Ginger Beer is possibly the best I have tried both as a refreshing drink on its own or as a delicious mixer with my favourite Spiced Rum.
Knowing that I can order online at a great price, I will be planning to order more in the very near future.
Arrived in good time and was very well packed to prevent breakage of the glass bottles.
I’ve also looked at the other products online with this company and I was pretty impressed with the variations readily available to purchase

3 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The drinks are excellent

The drinks are excellent! I had an issue with shipping but the customer service lady was fantastic 👌 I can't wait to order more from them such a nice company 😀

19 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely amazing service

Joanna was absolutely brilliant with assisting me with my missing order, speedy replies and very kind and generous, would definitely recommend buying from this seller as the drinks are top quality and are happy to help with problems with your order

11 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service, we had an issue with our account and they got back to us straight away and got it all sorted out for us. Great selection of drinks to choose from and have had no problems with DX who delivered our order, they keep you informed via text of their delivery time.

27 de febrero de 2023
Opinión espontánea
Logotipo de Good Time In

Respuesta de Good Time In

Hi Paul, Thank you for your review. Glad your order got to you quickly! Thank you so shopping with us. Hope you had a good time in!

Valorada con 5 estrellas sobre 5

Prompt efficient service

Very satisfied with my order and delivery - was a bit worried by previous reviews but so glad I decided to ignore them. I ordered a large amount of Franklin & Sons tonics which are the best! Everything delivered safely and quickly

5 de diciembre de 2022
Opinión espontánea
Logotipo de Good Time In

Respuesta de Good Time In

Hey Helen, Thank you for your feedback. Franklin have a new peach & mango flavour out, have you tried it yet?
Thank you so shopping with us. Hope you had a good time in!

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service, cheapest I've found crates of hooch. Ordered on the evening of 16th and delivered at 7:30am on the 19th. Really speedy and would recommend

19 de mayo de 2022
Opinión espontánea
Logotipo de Good Time In

Respuesta de Good Time In

Hi Rhiannon, Thank you for your review. We LOVE hooch! Have you tried Reef yet? We've brought it back from the 90s!
Thank you so shopping with us. Hope you had a good time in!

Valorada con 1 estrellas sobre 5

Ignored

Half my order was missing from the delivery, no broken glass in the box but the contents were wet. It looks like some of my bottles were broken but someone re-packed and sent what was left.
This could easily be put right if Good Time In would give me a refund for the missing items. However, I haven't received so much as an acknowledgement of my email with picture proof and this makes me feel the company is probably not to be trusted.

13 de abril de 2022
Opinión espontánea
Logotipo de Good Time In

Respuesta de Good Time In

Hi LJM, Thank you for reviewing your experience with us. Since your review, we have changed courier and created our own GTI customer service team to make sure this doesn't happen again.

If you reach out to our new team at hello@goodtimein.co.uk we can give you a code to get you some money off and free shipping off your next order as an apology.

Valorada con 5 estrellas sobre 5

Highly recommended

I would highly recommend goodtimein! I made a large order of tonic water and unfortunately the wrong type was delivered. I emailed the customer services team, who came back promptly and were very apologetic. The corrected order was delivered the following morning. Mistakes can happen but its the way in which a company deals with this that makes the difference, hence 5 stars for goodtimein.

29 de marzo de 2022
Opinión espontánea
Logotipo de Good Time In

Respuesta de Good Time In

Hey Susan, Thank you so much for your feedback! I'll make sure this is passed on to our awesome GTI customer service team. Thank you so shopping with us. Hope you had a good time in!

Valorada con 5 estrellas sobre 5

Found them as a supplier of lemon hooch…

Found them as a supplier of lemon hooch when sainsburys let me down. Ordered 2 boxes only one arrived quick call and 2nd box delivered plus a separate free can. Just placed another order

13 de febrero de 2022
Opinión espontánea
Logotipo de Good Time In

Respuesta de Good Time In

Hi Darron, Thank you for your feedback! Lemon hooch is the best - have you tried the new blue hooch? Thank you so shopping with us. Hope you had a good time in!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más