Placed an order Sunday afternoon which was processed and despatched the day after. Delivered today Weds and would/ should have been delivered yesterday but for a delivery delay caused by DHL. Super s... Ver más
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Consulta las opiniones de los clientes
What a great company. My order was delivered with one incorrect item so i called and spoke to Joanna. She was very professional and helpful and took my contact number. She called back within an hour... Ver más
Great Customer service received (Brooke, Jo, Becky?) In fact from anyone I spoke to in the telesales team!! 1/2 packages arrived smashed (DHL.....Just gotta love'em!) Replacement delivered (intact!) w... Ver más
Great products, and when there was an issue it was handled really quickly and really pragmatically. Brooke was great from customer service and quickly resolved my issue (wrong item sent). The issue... Ver más
Información sobre la empresa
Escrito por la empresa
Let the Good Times Roll! We offer an extensive portfolio of quality brands for every drinking occasion delivered to your door. Think Hooch, VK, Reef, Franklin & sons and more. With an extensive range of alcoholic and non-alcoholic drinks, we put the good in Good Time In!
Información de contacto
CASA, Lockoford Lane, S41 7JB, Chesterfield, Reino Unido
- +44 (0)1246 216 000
- hello@goodtimein.co.uk
- goodtimein.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Good time in Order placed online very quick delivery…
Order placed online very quick delivery ,delivered well came ontime
Issue resolved with professionalism
Was missing half of my order but Joanna & her team resolved this very promptly & professionally. Parcels arrived very well packaged & all bottles intact which was excellent because I have ordered the same items previously from other sites & have opened to find bottles smashed or missing.
Thank you so much to Joanna & the rest of the team - I would definitely recommend this company & will be ordering from them again in the future.
Great Customer Service
Great Customer Service, had some confusion with delivery but Joanna, helped me and sorted the delivery out for me, thank-you Joanna.
VK’s come undamaged, bubble wrapped and in perfect timing for Christmas!
Will order again thank-you
NEED A RELIABLE COURIER
Ordered Saturday afternoon, arrived Tuesday morning
I ordered a case of 24 bottles of Reef on Saturday. Paid via PayPal and it was delivered by 8.am on Tuesday ... can't beat that for customer service, amazing.
I emailed them just to say thank you and had an immediate reply from Joanna which was so sweet and remenicent of when customers were important.
Going to order regularly now I've found this amazing company. Many thanks
Sara
Had a order issue.but after speaking to…
Had a order issue.but after speaking to Joanna the issue was very quickly sorted out.couldnt have asked for better service.very happy and will deffinatly use them again and highly recommend this company.
I had an issue with a recent order and…
I had an issue with a recent order and the open lines of communication with the company led to an early and very satisfactory outcome. I will definitely continue to order from this company.
Order Issue But Fantastic Customer Support
I had an order with this company which had some issues. Unfortunately after thinking it was sorted out there was another issue. Emily helped me all the way through it and couldn't have been more helpful. Emily went above and beyond to help me and she was always chasing everything up and letting me know what was happening. It is a shame the order wasn't issue free but unfortunately that happens sometimes. The response to this by Emily was top notch and she is a credit to the company.
I am a regular customer and i had a…
I am a regular customer and i had a little problem with one of my orders.I called them and spoke to Joanna.We then emailed so i could send pictures.The problem was sorted within the hour.Fantastic customer service.Would highly recommend 😁
Franklin drinks are fabulous ❤️
Purchased multiple Franklin drinks. Love them all. Great flavours and natural ingredients. Favourite is definitely the dandelion and burdock. Highly recommend and will be ordering again (and again!).
Best Ginger Beer by far
Having first sampled Franklins Ginger Beer at a bar, I just had to find out where I could purchase this product either online or at a local retailer.
Franklins Brewed Ginger Beer is possibly the best I have tried both as a refreshing drink on its own or as a delicious mixer with my favourite Spiced Rum.
Knowing that I can order online at a great price, I will be planning to order more in the very near future.
Arrived in good time and was very well packed to prevent breakage of the glass bottles.
I’ve also looked at the other products online with this company and I was pretty impressed with the variations readily available to purchase
The drinks are excellent
The drinks are excellent! I had an issue with shipping but the customer service lady was fantastic 👌 I can't wait to order more from them such a nice company 😀
Absolutely amazing service
Joanna was absolutely brilliant with assisting me with my missing order, speedy replies and very kind and generous, would definitely recommend buying from this seller as the drinks are top quality and are happy to help with problems with your order
Excellent customer service
Excellent customer service, we had an issue with our account and they got back to us straight away and got it all sorted out for us. Great selection of drinks to choose from and have had no problems with DX who delivered our order, they keep you informed via text of their delivery time.

Respuesta de Good Time In
Prompt efficient service
Very satisfied with my order and delivery - was a bit worried by previous reviews but so glad I decided to ignore them. I ordered a large amount of Franklin & Sons tonics which are the best! Everything delivered safely and quickly

Respuesta de Good Time In
Brilliant service
Brilliant service, cheapest I've found crates of hooch. Ordered on the evening of 16th and delivered at 7:30am on the 19th. Really speedy and would recommend

Respuesta de Good Time In
Ignored
Half my order was missing from the delivery, no broken glass in the box but the contents were wet. It looks like some of my bottles were broken but someone re-packed and sent what was left.
This could easily be put right if Good Time In would give me a refund for the missing items. However, I haven't received so much as an acknowledgement of my email with picture proof and this makes me feel the company is probably not to be trusted.

Respuesta de Good Time In
Highly recommended
I would highly recommend goodtimein! I made a large order of tonic water and unfortunately the wrong type was delivered. I emailed the customer services team, who came back promptly and were very apologetic. The corrected order was delivered the following morning. Mistakes can happen but its the way in which a company deals with this that makes the difference, hence 5 stars for goodtimein.

Respuesta de Good Time In
Found them as a supplier of lemon hooch…
Found them as a supplier of lemon hooch when sainsburys let me down. Ordered 2 boxes only one arrived quick call and 2nd box delivered plus a separate free can. Just placed another order

Respuesta de Good Time In
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