When we can't drive to New Jersey to shop for stuff ourselves we love using Gostockup so we can buy stuff we like. The delivery is quick so we never worry about anything spoiling. We shop for items we... Ver más
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When we can't drive to New Jersey to shop for stuff ourselves we love using Gostockup so we can buy stuff we like. The delivery is quick so we never worry about anything spoiling. We shop for items we... Ver más
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I had very very good experience, my package was packed very careful and my cakes were whole, and fresh! I was even contacted that my order will be a little bit late because of labor day. Definitely... Ver más
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I placed an order with GoStockUp and very disappointed . This isn't just an honest mistake—it is pure laziness, and zero quality control. They literally packed and sent me items that were blatant... Ver más
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First time shopper here and I can certainly recommend their service and professionalism. The goods arrived safe and sound, packed extremely well and were shipped within 2 days, thank you !!
La empresa ha respondido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 29% de las opiniones negativas
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I ordered in the afternoon my caviar arrived the following morning, great packaging, ice packs, everything in good condition.

Respuesta de Gostockup
Arrived on time like promised. Very well packed. Exactly what I ordered. It was a little discrepancies in total amount, but hopefully it’s been fixed. Thank you.

Respuesta de Gostockup
The recent (my 3rd) order delivery was OK.
The previous orders were delivered to the wrong address(es) One of them has never been received by me. After my request to resend it, or at least refund my 38 USD the response took about two weeks and ended up with a lengthy correspondence of 11 messages to-and-fro the customer service (Iryna Bilousova) resulted in offering me just a discount of 10% with my next order.
Which I consider not only humiliating to the customer, but also
very damaging to you company's image. You seem like investing a lot in your packaging, your very impressive printed ads and coupons. Now, because your customer service stubbornly denies their mistake(s) in address labeling your impressive image building investments are at risk to be nullified. Pity.

Respuesta de Gostockup
I called and spoke w a customer service person who was professional and friendly, answered my questions and addressed my concern about shipping 4 glass bottles of juice. They arrived promptly, no breakage, top quality product.
Highly recommend

Respuesta de Gostockup
One of the worst shopping experiences of my lifetime. I bought several items at the beginning of July and spent about $120. Five days later, a jar of pickled mushrooms broke in the box while in transit. The whole order went back to the seller. They were emailed and said they were going to reship the order less the mushrooms. They had not shipped. Next, I got an email saying they were out of some other items and they would be refunded. Finally, they shipped out the order and insufficiently packed some salmon roe (the most expensive item). My order was received at the end of the month. The dry ice had evaporated, and the pack containing the roe was warm. I contacted them, wanting a refund, and they refused. Overall, their customer service was horrible; items were missing, the delivery time was too long, and after all that, they refused to give me a refund for something that was clearly their fault. I would never do business with this company again.

Respuesta de Gostockup
Best borscht ever. Homemade level. Michelin star

Respuesta de Gostockup
Products are good quality, fast delivery. Very happy with my order. Thank you!

Respuesta de Gostockup
We had a very disappointing experience. Our order with perishable items arrived 40+ hours after it was shipped despite company’s commitment for FedEx overnight delivery of perishable items. As a result the order arrived damaged with ice packs completely useless inside the container. All the perishable items were damaged and even warm to touch. When we contacted the company and gave them an opportunity to make things right, they assumed no responsibility for what happened and for delivery issues. Disappointing response and we are not coming back. Poor client service. If you are considering to order perishable items, be careful.

Respuesta de Gostockup
Great service! Everything wen smoothly, reasonable shipping charges. Will keep shopping here and hope the experience will not change.

Respuesta de Gostockup
I’m very pleased with everything. Package was delivered fast, glass jars were neatly wrapped in a bubble wrap, so nothing got ruined. Waffles cakes were in a separate box, and wrapped to perfection. No complaints at all. Love your prices as well. Will recommend you to my friends and family. Nice job guys!

Respuesta de Gostockup
I was happy to see the products arrived so fast and everything was in great shape! No damage to anything at all! I will definitely be ordering again! I can't find this kind of food anywhere around here where I live. So thank you for making this wonderful food available for us who enjoy it so much!

Respuesta de Gostockup
This is my second time ordering with Gostockup. Twice a few items were missing but refunded so no issues there, I just wish that if an item isn't available it should be also reflected on the website. I will definitely order in the future. Thank you

Respuesta de Gostockup
Arrived spoiled, clearly don’t care about customers, shipping was 3,5 day in summer heat is too much. $32 dollar caviar to the garbage. Bread order unlabeled and soaked in water.

Respuesta de Gostockup
I am very pleased to say that I totally love the GoStockUp products and services.
Really good food at a fair price along with a fast shipping and delivery.
The packaging is very well and everything comes from New York to California in a very good shape.
Again, I love European food quality and products. My wife really likes the organic honey and everything we bought from there.
I will definitely recommend everyone to try, you won’t be disappointed.
I will order more items soon.
Thank you GoStockUp!

Respuesta de Gostockup
Everything arrived great and everything was delicious that I've had so far. It's everything that I wanted. I will order again from this company

Respuesta de Gostockup
The products are really great. Customer service needs work. A little internal housekeeping is in order.

Respuesta de Gostockup
My first experience with Gostockup was positive. The communication about the placed order was timely. I immediately got a refund for the item that turned out to be out of stock. The FedEx delivery was planned within two days. But in reality, it was three. I was worried because I ordered perishable items. The dry ice the company added to the package melted, and some of my goods were in the water, but thankfully nothing was damaged. All tasted just fine. Products are mostly good. Some of them turned out to be a bit closer to the expiration date and were very dry. However, I am pleased.

Respuesta de Gostockup
I've placed several orders in 2025-26 and have been completely satisfied each time, with the latest delivery being quite fast, all items wonderfully packaged and in stock as indicated on the website. Keep up the great service.
I bought "marinated porcini mushrooms"—or rather, what the label claimed were porcini mushrooms—at this store. When I got home, I discovered that the mushrooms had absolutely nothing to do with porcini; it was a complete scam. When I contacted them to demand a refund, I was told that refunds are only issued for online purchases, and they refused to provide the owners' contact details or answer the phone. Furthermore, the store charges three separate taxes—New York State tax, a Nassau County tax, and some other Nassau County Transit District tax—which is completely illegal on food products!!!
Beware of shopping at this store!!!
I was looking for a particular item which I managed to find at Gostockup. The shipping was in the form of local delivery for me and it took a few days for the items to arrive. I was in no rush so all was well. They delivered the items nicely packed and right to my apartment door. I will certainly place an order with them again.
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