Gostockup Opiniones 

80
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

When we can't drive to New Jersey to shop for stuff ourselves we love using Gostockup so we can buy stuff we like. The delivery is quick so we never worry about anything spoiling. We shop for items we... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had very very good experience, my package was packed very careful and my cakes were whole, and fresh! I was even contacted that my order will be a little bit late because of labor day. Definitely... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

I placed an order with GoStockUp and very disappointed . This isn't just an honest mistake—it is pure laziness, and zero quality control. They literally packed and sent me items that were blatant... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

First time shopper here and I can certainly recommend their service and professionalism. The goods arrived safe and sound, packed extremely well and were shipped within 2 days, thank you !!

La empresa ha respondido


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

80 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 29% de las opiniones negativas

Suele responder en menos de 1 semana

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4,1

Todas las opiniones

(80)

78 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

I ordered in the afternoon my caviar…

I ordered in the afternoon my caviar arrived the following morning, great packaging, ice packs, everything in good condition.

7 de agosto de 2026
Opinión espontánea
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Respuesta de Gostockup

Hi Louis,

Thank you so much for your review! We’re glad to hear your caviar arrived as expected. We really appreciate your support and hope to serve you again soon!

Best regards,
GoStockUp Team

Valorada con 5 estrellas sobre 5

Arrived on time like promised

Arrived on time like promised. Very well packed. Exactly what I ordered. It was a little discrepancies in total amount, but hopefully it’s been fixed. Thank you.

7 de agosto de 2026
Opinión espontánea
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Respuesta de Gostockup

Hi Julia,

Thank you so much for your review! We’re glad your order arrived on time and that everything was as expected. Any price discrepancies (e.g. for items sold by weight) are automatically refunded by our system, returning the difference to your original payment method in a couple days. We truly appreciate your support and hope to serve you again soon!

Best regards,
GoStockUp Team

Valorada con 4 estrellas sobre 5

The recent (my 3rd) order delivery was OK but 2 before were a disaster.…

The recent (my 3rd) order delivery was OK.
The previous orders were delivered to the wrong address(es) One of them has never been received by me. After my request to resend it, or at least refund my 38 USD the response took about two weeks and ended up with a lengthy correspondence of 11 messages to-and-fro the customer service (Iryna Bilousova) resulted in offering me just a discount of 10% with my next order.
Which I consider not only humiliating to the customer, but also
very damaging to you company's image. You seem like investing a lot in your packaging, your very impressive printed ads and coupons. Now, because your customer service stubbornly denies their mistake(s) in address labeling your impressive image building investments are at risk to be nullified. Pity.

14 de julio de 2026
Opinión espontánea
Logotipo de Gostockup

Respuesta de Gostockup

Hi Victor,

Thank you for taking the time to share your experience with us! We’re glad your most recent delivery went smoothly, and we’re sorry that your previous orders caused some frustration.

We do want to clarify that delivery addresses are taken directly from the information provided with the order, and once a package is with the courier, the actual delivery is outside of our direct control. That said, we understand how disappointing it is when a package does not arrive where expected!

We’ve also recently started working with a new courier for local deliveries, and we’ve seen much better results so far. We truly appreciate your continued business and hope your future orders reflect the level of service we want to provide!

Best regards,
GoStockUp Team

Valorada con 5 estrellas sobre 5

I called and spoke w a customer service…

I called and spoke w a customer service person who was professional and friendly, answered my questions and addressed my concern about shipping 4 glass bottles of juice. They arrived promptly, no breakage, top quality product.
Highly recommend

22 de julio de 2026
Opinión espontánea
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Respuesta de Gostockup

Hi Leslie,

Thank you so much for your kind review and for choosing GoStockUp!

We’re glad your order arrived promptly and safely.

Please feel free to contact us again if you have any questions or concerns!

Best regards,
GoStockUp Team

Valorada con 1 estrellas sobre 5

One of the worst shopping experiences…

One of the worst shopping experiences of my lifetime. I bought several items at the beginning of July and spent about $120. Five days later, a jar of pickled mushrooms broke in the box while in transit. The whole order went back to the seller. They were emailed and said they were going to reship the order less the mushrooms. They had not shipped. Next, I got an email saying they were out of some other items and they would be refunded. Finally, they shipped out the order and insufficiently packed some salmon roe (the most expensive item). My order was received at the end of the month. The dry ice had evaporated, and the pack containing the roe was warm. I contacted them, wanting a refund, and they refused. Overall, their customer service was horrible; items were missing, the delivery time was too long, and after all that, they refused to give me a refund for something that was clearly their fault. I would never do business with this company again.

29 de julio de 2026
Opinión espontánea
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Respuesta de Gostockup

Hi Thomas,

We’re very sorry that your experience was so frustrating. The original shipment was returned after a jar broke in transit, and we sincerely apologize for the additional delays and unavailable items that followed.

The replacement order was shipped using FedEx Ground, the shipping method selected at checkout. Ground service has a longer and less predictable transit time, which unfortunately contributed to the delay. Perishable products are packed with dry ice, but dry ice naturally evaporates during transit and may be fully gone by the time a package arrives.

During hot weather, we always recommend FedEx Overnight when ordering expensive perishable items, as it significantly reduces transit time and the risk of temperature-related issues.

We understand your disappointment regarding the salmon roe. However, under these conditions, we were unable to issue a refund.

We’re sorry again for the inconvenience, and thank you for your understanding.

Best regards,
GoStockUp Team

Valorada con 5 estrellas sobre 5

Best borscht ever

Best borscht ever. Homemade level. Michelin star

27 de julio de 2026
Opinión espontánea
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Respuesta de Gostockup

Hi Cicilia,

Thank you for the wonderful review! We’re delighted that you enjoyed the borscht and hope you order from us again soon!

Best regards,
GoStockUp Team

Valorada con 5 estrellas sobre 5

Products are good quality

Products are good quality, fast delivery. Very happy with my order. Thank you!

23 de julio de 2026
Opinión espontánea
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Respuesta de Gostockup

Hi,

Thank you so much for your kind review! We’re very happy to hear that you enjoyed the quality of our products and that your order arrived quickly.

We truly appreciate your support and look forward to serving you again!

Best regards,
GoStockUp Team

Valorada con 1 estrellas sobre 5

We had a very disappointing experience

We had a very disappointing experience. Our order with perishable items arrived 40+ hours after it was shipped despite company’s commitment for FedEx overnight delivery of perishable items. As a result the order arrived damaged with ice packs completely useless inside the container. All the perishable items were damaged and even warm to touch. When we contacted the company and gave them an opportunity to make things right, they assumed no responsibility for what happened and for delivery issues. Disappointing response and we are not coming back. Poor client service. If you are considering to order perishable items, be careful.

16 de julio de 2026
Opinión espontánea
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Respuesta de Gostockup

Hi Natalie,

We’re very sorry to hear about your experience and completely understand how disappointing it was to receive your perishable items in this condition.

We take great care when preparing and packing perishable orders for shipment. Unfortunately, in this case, the delay occurred while the package was in the carrier’s possession and was outside of our control. We sincerely regret that this affected the condition of your order and left you disappointed with your experience.

We truly value our customers and are actively working to expand our shipping options to provide a more reliable and convenient delivery experience.

If you wish to share any additional details, please feel free to contact our support team at customerservice@gostockup.com

Best regards,
GoStockUp Team

Valorada con 5 estrellas sobre 5

Great service

Great service! Everything wen smoothly, reasonable shipping charges. Will keep shopping here and hope the experience will not change.

15 de julio de 2026
Opinión espontánea
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Respuesta de Gostockup

Hi Pavel,

Thank you so much for your kind review! We’re very happy to hear that everything went smoothly and that you had a great experience with us.

We truly appreciate your support and look forward to serving you again. We’ll keep working hard to make sure your future experiences are just as positive!

Best regards,
GoStockUp Team

Valorada con 5 estrellas sobre 5

I’m very pleased with everything

I’m very pleased with everything. Package was delivered fast, glass jars were neatly wrapped in a bubble wrap, so nothing got ruined. Waffles cakes were in a separate box, and wrapped to perfection. No complaints at all. Love your prices as well. Will recommend you to my friends and family. Nice job guys!

10 de julio de 2026
Opinión espontánea
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Respuesta de Gostockup

Hi Liliya,

Thank you so much for your wonderful review! We’re very happy to hear that your order arrived quickly and that everything was carefully packed and arrived in perfect condition.

We truly appreciate your kind words about our prices and packaging, and especially your recommendation to friends and family. Your support means a lot to our team, and we look forward to serving you again!

Best regards,
GoStockUp Team

Valorada con 5 estrellas sobre 5

I was happy to see the products arrived…and nothing was damaged!

I was happy to see the products arrived so fast and everything was in great shape! No damage to anything at all! I will definitely be ordering again! I can't find this kind of food anywhere around here where I live. So thank you for making this wonderful food available for us who enjoy it so much!

11 de julio de 2026
Opinión espontánea
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Respuesta de Gostockup

Hi Sharon,

Thank you so much for your wonderful review! We’re very happy to hear that your order arrived quickly and everything was in great condition.

It means a lot to us to know that we can make these products accessible when they’re difficult to find locally. We truly appreciate your support and look forward to your next order!

Best regards,
GoStockUp Team

Valorada con 5 estrellas sobre 5

This is my second time ordering with…

This is my second time ordering with Gostockup. Twice a few items were missing but refunded so no issues there, I just wish that if an item isn't available it should be also reflected on the website. I will definitely order in the future. Thank you

9 de julio de 2026
Opinión espontánea
Logotipo de Gostockup

Respuesta de Gostockup

Hi Stanislav,

Thank you for ordering with us again and for sharing your feedback! We’re glad the missing items were resolved, and we completely understand your point about keeping website availability as accurate as possible. We’re continuously working to improve this.

We truly appreciate your understanding and your continued support, and we look forward to serving you again!

Best regards,
GoStockUp Team

Valorada con 1 estrellas sobre 5

Arrived spoiled

Arrived spoiled, clearly don’t care about customers, shipping was 3,5 day in summer heat is too much. $32 dollar caviar to the garbage. Bread order unlabeled and soaked in water.

6 de julio de 2026
Opinión espontánea
Logotipo de Gostockup

Respuesta de Gostockup

Hi Victor,

We’re very sorry to hear about your experience. We understand how disappointing it is to receive your order in this condition.

We take great care when preparing and packing perishable orders. Unfortunately, carrier delays combined with extremely hot weather can affect packages while they are in transit, which is outside of our control. We are actively working to expand our shipping options to provide a more reliable delivery experience.

If you wish to share more details about your order, please contact our support team at customerservice@gostockup.com

Best regards,
GoStockUp Team

Valorada con 5 estrellas sobre 5

I am very pleased to say that I totally…

I am very pleased to say that I totally love the GoStockUp products and services.
Really good food at a fair price along with a fast shipping and delivery.
The packaging is very well and everything comes from New York to California in a very good shape.
Again, I love European food quality and products. My wife really likes the organic honey and everything we bought from there.
I will definitely recommend everyone to try, you won’t be disappointed.
I will order more items soon.
Thank you GoStockUp!

3 de julio de 2026
Opinión espontánea
Logotipo de Gostockup

Respuesta de Gostockup

Hi Ciprian,

Thank you so much for your wonderful review and recommendation! We’re delighted to hear that you and your wife have been enjoying our products and that your orders have arrived in California quickly and in great condition.

It means a lot to our entire team to know that you appreciate the quality, selection, pricing, and care we put into packaging every order. We truly appreciate your support and look forward to preparing your next order!

Best regards,
GoStockUp Team

Valorada con 5 estrellas sobre 5

Everything arrived great

Everything arrived great and everything was delicious that I've had so far. It's everything that I wanted. I will order again from this company

27 de junio de 2026
Opinión espontánea
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Respuesta de Gostockup

Hi John,

Thank you so much for your kind review! We’re very happy to hear that everything arrived in great condition and that you’ve been enjoying your products.

We truly appreciate your support and are glad we could provide exactly what you were looking for. We look forward to serving you again soon!

Best regards,
GoStockUp Team

Valorada con 4 estrellas sobre 5

The products are really great

The products are really great. Customer service needs work. A little internal housekeeping is in order.

29 de junio de 2026
Opinión espontánea
Logotipo de Gostockup

Respuesta de Gostockup

Hi Don,

Thank you for your feedback and for your kind words about our products. We’re sorry to hear that your experience with our customer service did not meet your expectations.

We take feedback like this seriously and are continuously working to improve both our service and internal processes. If you wish to share more details about your experience, please contact us at customerservice@gostockup.com

Best regards,
GoStockUp Team

Valorada con 5 estrellas sobre 5

First Order

My first experience with Gostockup was positive. The communication about the placed order was timely. I immediately got a refund for the item that turned out to be out of stock. The FedEx delivery was planned within two days. But in reality, it was three. I was worried because I ordered perishable items. The dry ice the company added to the package melted, and some of my goods were in the water, but thankfully nothing was damaged. All tasted just fine. Products are mostly good. Some of them turned out to be a bit closer to the expiration date and were very dry. However, I am pleased.

27 de junio de 2026
Opinión espontánea
Logotipo de Gostockup

Respuesta de Gostockup

Hi,

Thank you for taking the time to share such detailed feedback. We’re glad to hear that your overall first experience with us was positive and that your order arrived safely and tasted great.

We also appreciate your comments regarding the delivery time, packaging, and product freshness. Feedback like yours helps us identify where we can improve, and we are continuously working to make our customers’ experience better.

We truly appreciate your support and hope to serve you again soon!

Best regards,
GoStockUp Team

Valorada con 5 estrellas sobre 5

Top Service

I've placed several orders in 2025-26 and have been completely satisfied each time, with the latest delivery being quite fast, all items wonderfully packaged and in stock as indicated on the website. Keep up the great service.

18 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I bought "marinated porcini…

I bought "marinated porcini mushrooms"—or rather, what the label claimed were porcini mushrooms—at this store. When I got home, I discovered that the mushrooms had absolutely nothing to do with porcini; it was a complete scam. When I contacted them to demand a refund, I was told that refunds are only issued for online purchases, and they refused to provide the owners' contact details or answer the phone. Furthermore, the store charges three separate taxes—New York State tax, a Nassau County tax, and some other Nassau County Transit District tax—which is completely illegal on food products!!!
Beware of shopping at this store!!!

4 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great, hassle-free experience

I was looking for a particular item which I managed to find at Gostockup. The shipping was in the form of local delivery for me and it took a few days for the items to arrive. I was in no rush so all was well. They delivered the items nicely packed and right to my apartment door. I will certainly place an order with them again.

29 de mayo de 2026
Opinión espontánea

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