Booked a trip to Japan before the pandemic, but had to cancel it due to COVID. We were able to get refunds on many things, but there was no promise of a refund for our shinkansen tickets with Voyagin.... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Schöner Ausflug mit pünktlicher Abholung in Seminyak. Lange Anfahrt mit langem Schiffstransfer. Hektik in der Umkleidekabine. Auf dem Boot erfolgten Anleitungen bei dröhnenden Motoren,so dass man nich... Ver más
Given the covid situation, lot of cancellations took place and lot longer. Unlike other agents, the team at Voyagin was very helpful!! We managed to get all our refunds. Was able to even call and... Ver más
Great service. Booked Universal studio singapore with sentosa express plus meal vouchers all in one go and at much cheaper rate than the park offer it on-site. Tickets arrived seconds after booking, s... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Voyagin is the place to discover unique travel experiences in Japan and beyond. To date, we’ve helped almost two million travelers find and book all sorts of experiences from traditional craft workshops to out-of-this-world entertainment shows.
Información de contacto
Yurakucho Building 3F, 1-10-1, Yurakucho, Chiyoda-ku, 100-0006, Tokyo, Japón
- hello@govoyagin.com
- govoyagin.com
Best price fo Disneyland Paris
My tickets to Disneyland Paris arrived promptly and I didn't have any problems to use them. Best price too! I would definitely buy from Voyagin again.
Good service for Japan tickets
I was hesitant to book with Voyagin after checking some of these reviews, but in the end I was desperate for some way to get tickets for the Ghibli Museum, and I couldn't find any other options (JTB stopped taking June orders long before Voyagin). Lucky for me, despite some nerves immediately after placing my order the experience was totally fine and I was delighted to get to the museum, one of my Japan bucket list items checked off!
My only complaint, the price at Voyagin was way above the face value of the ticket I chose. Other reviews mentioned discount tickets so I guess it depends which one you are looking for, and in the end it was worth it for the Ghibli Museum anyway. Still stings a bit though.
Great price and tickets arrived immediately!
I booked through Voyagin whilst in Singapore. I paid $44 for mega jump and mega zip at Sentosa Island, so much cheaper than anywhere else. I also booked 4 rides on the Luge for a discounted price. My tickets arrived immediately and were valid until December. I had the best time at Sentosa and would highly recommend booking through Voyagin in advance.
I also booked tickets for Gardens by the bay and the Singapore boat trip. Both were so much cheaper than anywhere else and arrived immediately.
Great prices and reliable service. Thank you!

Respuesta de Voyagin
Scam - Beware
They have multiple events and reservations advertised that are not available to book. Took my credit card and financial info anyway and refused to complete the bookings. Buyer beware.

Respuesta de Voyagin
Terrible: Do not buy tickets here.
Terrible, we booked tickets with this website for Universal Studios Japan, so we didn't have to wait in line beforehand and could just get into the park. The park would open at 9 AM and we were planning to get in there as soon as the park opens. I was worried because I still didn't receive the online tickets, although I got the confirmation. After sending 1000 messages on all their social media, I finally got answer at 8:30AM(!) on the day we wanted to go. The tickets were 'sold out' for that day and we would get our cash back. The confirmation "was an error". Also they thought that this information wasn’t too late at all, because it was send right on time as the park would open at 9 so we could just queue up and buy tickets at the park itself. (That was the whole reason we wanted internet tickets, Voyagin!!)
Luckily for us we could still book tickets via Klook Travel, but it took us an extra hour and a half before we could enter the park.

Respuesta de Voyagin
Do not trust this site
Do not trust this site. They confirmed tickets for Ghibli Museum for the 29th, and confirmed delivery for 28th. Now a week before, they bought the wrong tickets and said we booked for April 20th. They claimed we filled it in wrong. But we have confirmation that the delivery was for the 28th for attendance on the 29th.

Respuesta de Voyagin
Suspicious reviews
So far they failed to deliver on one of my activities. They dropped the ball and realized it only after I contacted them. They apologized with some excuses but the tickets sold out. Also the reviews on their site seem suspiciously fake. If you look at the reviews for the Kansai wide pass you'll notice a pattern of how the review was written. It becomes obvious after many people note the same thing about the trains in parenthetical.
HORRIBLE experience with voyagin
HORRIBLE experience with voyagin. Purchase at ur own risk! As a middleman agency, voyagin was completely unresponsive through emails and hotlines. When we tried to update them with our new hotel 3 days in advance, despite us calling repeatedly over the next few days, we did not receive any response. Because of voyagin’s failure to update our new hotel to the activity agency, the activity agency could not pick us up. In the end, we had to search online for the activity agency ourselves and contact them to make alternative arrangements. There was ZERO effort on voyagin part to contact us to rectify their error. when we finally contacted voyagin through the chatbot(which seems to be the only means of communication), they did not offer any sort of help and instead told us to settle it ourselves. It was a completely traumatic experience for my partner and I as we wasted the whole morning waiting for our transport to pick us up- but it never did. Bad customer service and unresponsive if any changes were made to your travel arrangements.

Respuesta de Voyagin
Offering activities that they do not deliver
Booked a day activity in Phuket,Thailand.Then a week or so later they cancelled it.The cancellation email then suggested alternative activities in Japan.Should be no stars.

Respuesta de Voyagin
Great service
Great service. Booked Universal studio singapore with sentosa express plus meal vouchers all in one go and at much cheaper rate than the park offer it on-site. Tickets arrived seconds after booking, skipped the queues using self-scan kiosk. Park itself is small though but they have a few nice rides (try the Egypt-themed one - so cool!)
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







