Grace Removals Group - Gold Coast Opiniones 

142
•
TrustScore: 5 sobre 5

4,9

23 Alex Fisher Drive, 4220 Burleigh Heads, QLD, AU

•

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

First came Daniel Venables who assessed our jumbled load and got things moving so quickly. THEN What we imagined as a horrible experience in loading from a storage room to our ne... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Exceptional service and follow up from first contact all the way through. Daniel from Gold Coast was brilliant. Wonderful piece of mind knowing the right size truck would be sent based on an in perso... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Grace handled my move professionally, with secure packing and great support from day one. However, their European transit partners caused delays, and one item was "lost" (likely stolen). They were unh... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Grace Removals have been doing many packing and removing jobs for us over the past 15 years. Always professional and the staff and teams are the best we’ve ever had. Always ready to do the necessary t... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Empresa de mudanzas
  2. también en la categoría
  3. Servicio de envíos
  4. Servicio de logística

Escrito por la empresa

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Información de contacto

  • 23 Alex Fisher Drive, 4220, Burleigh Heads, QLD, Australia

  • 1300725991

4,9

Excelente

TrustScore: 5 sobre 5

142 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(142)

269 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The whole experience with Grace has…

The whole experience with Grace has been great from the team that packed up to the guys that delivered. Everything was done quickly and efficiently and they were all so friendly it made what can be stressful very easy.
The guys delivering (sorry not good with names) were awesome, very friendly and it was done in super quick time and they even put my beds back together for me :)
Everything was handled with care.

30 de enero de 2024
Opinión espontánea
Logotipo de Grace Removals Group - Gold Coast

Respuesta de Grace Removals Group - Gold Coast

Dear Angela,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

The delivery guys were brilliant

The delivery guys were brilliant. Great service and done quickly. Picked up the packing materials and boxes next day. 100% recommend

30 de enero de 2024
Opinión espontánea
Logotipo de Grace Removals Group - Gold Coast

Respuesta de Grace Removals Group - Gold Coast

Dear Grant,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

Worked in with our lift schedule

24 de diciembre de 2023
Logotipo de Grace Removals Group - Gold Coast

Respuesta de Grace Removals Group - Gold Coast

Dear Nei,

Thank you for rating us. We appreciate your feedback.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

Moving is so much easier and trouble…

Moving is so much easier and trouble free with Grace. I have moved 3 times with Grace and have never had any issues. Very friendly and helpful. Always on time and professional.

19 de diciembre de 2023
Logotipo de Grace Removals Group - Gold Coast

Respuesta de Grace Removals Group - Gold Coast

Dear Valued Customer,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

Great service door to door!

Firstly Grace was the only company to send someone to see me and to check out everything that was being moved, their storage was also in the state I was moving to and they happily delivered some items prior to everything going into storage - everything was very easy and the 3 guys who loaded my furniture were very professional and really friendly, same goes for the guys who delivered the lounge prior to everything going into storage, couldn’t be happier with the service.

30 de noviembre de 2023
Logotipo de Grace Removals Group - Gold Coast

Respuesta de Grace Removals Group - Gold Coast

Dear Gaelle,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

Interstate move

Grace removals what a great easy experience I had with Grace removals. As it was an interstate move from NSW to Vic. What can I say is from the start of the organizing to the finish that I was amazed in such a good way. Daniel was amazing and his communication was excellent nothing was ever to much trouble including the last-minute problem we had with a car. I rang Daniel on the Friday as now the car needed to be transported as well. Daniel quickly and swiftly helped out and organized with quote and booked it in on the Friday afternoon for us. The car to be picked up the following Week. What a team of removalists that came to the property all very professional, friendly and swift. Made packing and moving as enjoyable as possible. A big thank you to Daniel and his team at Burleigh heads.
If you are in NSW/ Queensland and are moving i would defiantly recommend you give Daniel a call.
Thank you so much Daniel and team.

31 de octubre de 2023
Logotipo de Grace Removals Group - Gold Coast

Respuesta de Grace Removals Group - Gold Coast

Dear Karen,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

Moving interstate

This was my second interstate move with Grace. Everything went extremely well. My stuff got picked up in Melbourne, stored for a month while I was looking for a new place and eventually delivered on time and without any damage. Movers were on time, polite and very careful. Very happy with the service. I've already recommended Grace to my friends

9 de noviembre de 2023
Logotipo de Grace Removals Group - Gold Coast

Respuesta de Grace Removals Group - Gold Coast

Dear Max,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

Professionalism every step of the way

I thank all the Grace Removal teams involved in coordinating, packing, driving and unloading of my precious family items. Beyond friendly, polite and professional…everyone truely cared about this interstate pickup being smooth and successful. Such great people that I could trust wholeheartedly. I’d give them more than 5 stars if I could.

26 de octubre de 2023
Logotipo de Grace Removals Group - Gold Coast

Respuesta de Grace Removals Group - Gold Coast

Dear Leigh,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

The whole team has been amazing

The whole team has been amazing, they are so professional and helpful nothing was too much. I would highly recommend Grace removals.

17 de octubre de 2023
Logotipo de Grace Removals Group - Gold Coast

Respuesta de Grace Removals Group - Gold Coast

Dear Rebecca,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

Had no problems from start to finish.

Had no problems from start to finish.
Grace staff, were friendly capable people.
I highly recommend the company and would use them in the future.

29 de septiembre de 2023
Logotipo de Grace Removals Group - Gold Coast

Respuesta de Grace Removals Group - Gold Coast

Dear Maureen,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

Worry free moving

From the initial quote to the final box being unloaded the team at Grace were fantastic and professional making a 1300 km move worry free.

11 de septiembre de 2023
Logotipo de Grace Removals Group - Gold Coast

Respuesta de Grace Removals Group - Gold Coast

Dear Kevin,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

Excellent Service all round

The whole service was excellent, Nathan was very professional and knowledgeable. Michael and Dan were helpful, polite and nothing was too much to ask. The rest of the crew were fantastic too as they were efficient and professional. I had high expectations; they were met at every point during our move. I can't Thank you all for an impressive and friendly service from start to finish..

8 de septiembre de 2023
Opinión espontánea
Logotipo de Grace Removals Group - Gold Coast

Respuesta de Grace Removals Group - Gold Coast

Dear Trudy,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

Exceptional, professional and outstanding care

Would highly recommend Daniel and team at Gold Coast and Graham and team at Adelaide.
Communication was outstanding
Attention to detail, respectful and care of goods was exceptional.
ETA within minutes provided with a change and nothing was too difficult for the team to manage

3 de septiembre de 2023
Logotipo de Grace Removals Group - Gold Coast

Respuesta de Grace Removals Group - Gold Coast

Dear Dee,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

Personal, individual approach.

Person to person contact with an individual appraisal of our needs was made in a very timely and comforting manner, with someone coming in person to our property to thoroughly assess the size of the transport vehicle and to explain how the process would take place. Boxes were dropped off to our home almost the day after so we could start packing to have plenty of time to get organised. Team of three packers arrived on the day and expertly fitted all our possessions into the container. Very happy with their capacity to carefully wrap furniture and move through each room methodically.

10 de agosto de 2023
Logotipo de Grace Removals Group - Gold Coast

Respuesta de Grace Removals Group - Gold Coast

Dear Izzy,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

Quick, reliable and efficient…

Quick, efficient and most importantly reliable. Did the job and took the necessary care needed for special items and did the same at the other end.

14 de agosto de 2023
Logotipo de Grace Removals Group - Gold Coast

Respuesta de Grace Removals Group - Gold Coast

Dear Louise,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

10/10, will use again!

Graces were absolutely excellent with our move to Tasmania! They took great care with all our items and wrapped and protected them above and beyond our expectations. The team who loaded our items were the tetris kings ensuring all our items fit with ease. Could not recommend Grace's more highly! 10/10

27 de agosto de 2023
Logotipo de Grace Removals Group - Gold Coast

Respuesta de Grace Removals Group - Gold Coast

Dear Rebekah,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Valorada con 1 estrellas sobre 5

Horrific experience staff were lazy…

Horrific experience staff were lazy took wayyy toooo long and the job wast complete

7 de agosto de 2023
Logotipo de Grace Removals Group - Gold Coast

Respuesta de Grace Removals Group - Gold Coast

Dear Amber,

Thank you for getting in touch with us. We’re sorry to hear that your recent experience with Grace was below expectation. We’ve been able to locate your details in our system and a Grace representative will be in touch with you to follow up.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

Hassle free moving

Grace removals provided an extremely professional and efficient service in moving me back to New Zealand from Australia. The final delivery of my shipment was also very precisely relocated in my storage facility.

17 de agosto de 2023
Logotipo de Grace Removals Group - Gold Coast

Respuesta de Grace Removals Group - Gold Coast

Dear Jim,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

We have moved 9 times with Grace…

We have moved 9 times with Grace Removals and every time it has been fantastic. The men are so obliging and there is great team work.

Barbara Ferguson

18 de julio de 2023
Logotipo de Grace Removals Group - Gold Coast

Respuesta de Grace Removals Group - Gold Coast

Dear Barbara,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

Continued exceptional service and quality

We continue to be impressed by Grace Removals and Storage on the Gold Coast. We have used their services a number of times over the last few years and have found their communication, reliability, quality and customer service to be exceptional. Highly recommend and we will continue to use them for our removal services and storage requirements. Thanks

17 de mayo de 2023
Logotipo de Grace Removals Group - Gold Coast

Respuesta de Grace Removals Group - Gold Coast

Dear A Francis,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más