“Really happy with the support we’ve received from Grafterr, especially from Bhàrgàví. She’s been incredibly helpful with our EPOS setup, always responsive and patient in sorting out any issues we’ve... Ver más
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Consulta las opiniones de los clientes
Great customer service and support and great product Simple and easy to use and lots of functionality that can be tailored to your business needs
We are loving the Grafter POS—it’s fast, incredibly user-friendly, and has made our daily operations so much more efficient. A huge thank you to Ms. Mansi for her amazing support! She was so kind, p... Ver más
La empresa ha respondido
I had a great experience with Mac from Grafter Support on Google Meet. He was friendly, patient, and explained everything clearly. He made sure my issue was fully resolved without rushing. Really help... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Offering everything from market leading ePOS, drag & drop website builders and online ordering to kitchen management, stock control and customer engagement tools, all interconnected, seamlessly sharing data and managed from a single platform.
Información de contacto
38 W Gorgie Parks, EH14 1UT, Edinburgh, Reino Unido
- 0131 564 1559
- info@grafterr.com
- grafterr.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 mes
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
“Excellent support from Bhàrgàví”
“Really happy with the support we’ve received from Grafterr, especially from Bhàrgàví. She’s been incredibly helpful with our EPOS setup, always responsive and patient in sorting out any issues we’ve had. Her customer service has made a real difference to how smoothly things run day to day at our shop. Great system backed by an even better support team.”
Great customer service and support and…
Great customer service and support and great product
Simple and easy to use and lots of functionality that can be tailored to your business needs
One video call will solve any technical…
One video call will solve any technical issue ,
Friendly and patients make u understand the problem

Respuesta de Grafterr

Respuesta de Grafterr

Respuesta de Grafterr
Fantastic service as always thank you…
Fantastic service as always thank you very much and a special thank you to Mac🙏🏻🙏🏻🙏🏻🙏🏻

Respuesta de Grafterr
Quick Support
Quick Support and Resolved my query and helped in a timely manner! Thank you Sai Raj

Respuesta de Grafterr
I recently had a call with Mac from…
I recently had a call with Mac from Grafterr, and I wanted to share my experience. From start to finish, the process was smooth and straightforward. Mac was professional, knowledgeable, and took the time to clearly explain everything, which made the whole experience feel easy and stress-free.
What stood out most was the level of support and responsiveness. Any questions I had were answered promptly, and I felt genuinely supported throughout. The platform itself is user-friendly and easy to navigate, which made things even better.
Overall, I’ve had a very positive experience and would definitely recommend Grafterr to others looking for a reliable and efficient service.

Respuesta de Grafterr
I had a great experience with Mac from…
I had a great experience with Mac from Grafter Support on Google Meet. He was friendly, patient, and explained everything clearly. He made sure my issue was fully resolved without rushing. Really helpful and professional—highly recommended!

Respuesta de Grafterr
Had such a good experience process was…
Had such a good experience process was smooth and easy updating the menu prices etc

Respuesta de Grafterr
Great service
Mac was really really helpful I cannot express enough how relieved and grateful I am he sorted all the problems. I changed to a faster internet and struggled to connect my printer and after 2 hours everything was back to normal. He was really patient and me a technology idiot can just about use my phone! He takes me through all the procedures and I’m blessed God has sent me another superman to rescue me. I have been with Grafter for almost 8 years and it was my other superman Yesh who helped me set my tablet up. Such a reliable company that provides 24 hour service! Thank you Mac & my favourite Yesh. I haven’t forgotten you!

Respuesta de Grafterr
Mac was super patient and attentive…
Mac was super patient and attentive even though we spent almost 2 hours on the call. And managed to resolve every issue we had. I would highly recommend this company and the support that they provide. 5 stars!

Respuesta de Grafterr
It's was very smooth,easy and clam
It's was very smooth and easy to sort out our problem.
I want to thank Mr. SAI RAJ who was very helpful and clam to solve our issues.

Respuesta de Grafterr
Today I got some help from Mac
Today I got some help from Mac, and he totally nailed it—updated our new menu in record time and made some important changes. This system is super easy to use. Thanks a ton for your help! Super service from Mac

Respuesta de Grafterr
Excellent System & Even Butter Service
We are loving the Grafter POS—it’s fast, incredibly user-friendly, and has made our daily operations so much more efficient.
A huge thank you to Ms. Mansi for her amazing support! She was so kind, professional, and helpful throughout the setup. It’s rare to find such a great product backed by such wonderful people. Highly recommended!

Respuesta de Grafterr

Respuesta de Grafterr
Would not recommend
Would not recommend. They kept hold of funds a few times claiming it was a fraud check. As an electrician taking relatively small card payments, I felt this was a bit over the top and very frustrating. They would ask for information which I would give quickly and in detail about transactions taking place, only to be told it would need reviewing which would take forever to be dealt with. The more you pestered them, the slower they did anything.
They eventually closed my account saying it was because of inactivity when I had been using it 2 months previously.
Having used companies like sumup and izettle I would recommend you avoid this company. Hard work, poor communication and not always truthful in what they are saying.

Respuesta de Grafterr
Uday Kiran gave an exceptionally…
Uday Kiran gave an exceptionally efficient service

Respuesta de Grafterr
La experiencia Trustpilot
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