Matt Cookman who served us on a busy Saturday morning was unflustered,professional and knowledgeable.Very pleasant and helpful with advice making our journey from North Devon well worth while.
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Consulta las opiniones de los clientes
Grandissons service engineer turned up promptly and carried out our first service on our new log burner. The living room was left clean and tidy.
We have been looking to replace our existing electric fireplace fire (inherited when we moved house), and replace with a gas fire. We visited Grandisson show room, and the staff member was most helpf... Ver más
We recently had both our gas fire and our boiler serviced. Byron did an excellent job. He was very thorough, professional and friendly throughout. And its reassuring to know that Matt and Mark are... Ver más
Información sobre la empresa
- Tienda de hogar a leños
- también en la categoría
- Tienda de estufas a leña
Escrito por la empresa
The South West's Largest Fire, Fireplace and Stove Showroom. HETAS and Gas Safe Registered. Supplying and fitting Gas, Electric and Woodburning Fires and Stoves. All of which can be complimented with a vast selection of Wood, Marble, Stone and Granite Fireplaces. Traditional designs through to ultra modern hole in the wall and ceiling hung centerpieces. Large showrooms in Ottery St Mary offering friendly knowledgable advice from highly experienced and qualified staff. Woodburning Stoves from Charnwood, Stovax, Parkray, Hunter, Di Lusso, Termatech, Nordpeis, Varde Ovne, Yeoman and many more. Gas Fires from Gazco, Wildfire and Kinder. Electric Fires from Kalfire, Dimplex, Gazco, Onxy, Charlton and Jenerick, Flamerite and Dru. Fireplaces from Focus Fireplaces, Feature Marble, Wyvern Fireplaces, Montpellier Marble, Newman Fireplaces, FDC, Capital Fireplaces. Bespoke Custom Fireplaces a speciality in all materials and styles. All Gas Safe and HETAS engineers are fully employed, highly skilled and experienced. Surveys undertaken following product choice and showroom estimate. Covering Exeter and East Devon and all areas within 30 miles of Ottery St Mary.
Información de contacto
26-28 Finnimore Ind Est, EX11 1NR, Ottery St Mary, Reino Unido
- 01404 812876
- sales@grandisson.info
- grandisson.info
4,9
Excelente
919 opiniones
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Engineer arrived on time
Engineer arrived on time. Luckily no problems so completed service in good time. Pleased with visit.
29 de octubre de 2025
Lovely stove, properly installed
Friendly service in the shop and a beautiful stove installed by your team.
12 de octubre de 2025
Always a good experience with…
Always a good experience with Grandisson. Always on hand to help with purchase, servicing etc. On the ball with our customer requirements. Our gas fire annual service carried out by Byron giving us confidence for using the product as supplied by Grandisson. Excellent, wish all providers were the same.
9 de octubre de 2025
Great company
Great company to deal with . The staff are very helpful and lovely 😁
9 de octubre de 2025
Opinión espontánea
Super quick service
After a problem of my own making an engineer was here within 2 hours, fixed the issue and a very reasonable call out charge.
5 de octubre de 2025
Grandisson is very reliable
Grandisson is very reliable, and professional, they always do a good job.
17 de septiembre de 2025
Polite and very helpful
18 de septiembre de 2025
Excellent service
A excellent experience from choosing a fire to installation, staff are professional and friendly.
18 de septiembre de 2025
Efficient and friendly staff!
10 de septiembre de 2025
Efficient work
The gentleman arrived a little early, which suited me well. Shoes off, protection down, all done without fuss and everything clean and tidy at the end.
7 de septiembre de 2025
Great service as always, and it means another year of our stove running efficiently and safely
Great service as always.
4 de septiembre de 2025
Engineer arrived on time
Engineer arrived on time.
Worked completed and cleaned up very well afterwards.
4 de septiembre de 2025
Arrived on time and left property very…
Arrived on time and left property very clean
5 de septiembre de 2025
1st September 2025
1st September 2025
Prompt on date and time specified. Well equipped resulting in a clean and tidy service.
Well done.
3 de septiembre de 2025
Full marks chaps, thank you
Staff very polite no and arrived on time. Job done with respect for our home and no fuss. Also answered a query I had regarding our son's wood burner, which I found to be very helpful.
24 de agosto de 2025
Clean and tidy work,no time wasting.
Clean and tidy work,no time wasting.
Would recommend
23 de agosto de 2025
Always great service at a reasonable…
Always great service at a reasonable price. Wouldn’t want to go anywhere else for boiler servicing.
14 de agosto de 2025
Reliable and helpful
Byron arrived on time, as he always does and I know I can trust him to efficiently carry out the boiler service
1 de agosto de 2025
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