Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We’ve just purchased our first caravan from Grathams at Retford, Coachman VIP 575. The service from start to finish has been excellent. Huge thank you to Christian who has supported us at every step a... Ver más

Valorada con 5 estrellas sobre 5

I recently decided to buy a set of lock & level chocks for my Motorhome and found Grantham to be able to supply me. Happily I received a small discount too. I ordered today, received email confirmati... Ver más

Valorada con 5 estrellas sobre 5

Yesterday the Retford branch fitted a replacement awning light under warranty to our caravan. We had also discovered only that morning that a panel on the shower door had disengaged itself from the s... Ver más

Valorada con 5 estrellas sobre 5

Needed a specific tap at short notice, having been let down by another supplier (the wrong type had been sent). Checked online that it was available. Called to confirm I would get it the next day. Ver... Ver más

4,4

Excelente

TrustScore: 4.5 sobre 5

699 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 5% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,4

Todas las opiniones

(699)

281 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent service

Ian was very helpful from start to finish with our purchase. He organised a lovely site for us to stay overnight to make handover easier! All at Grantham’s were very friendly and helpful would highly recommend.

30 de abril de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Slow and time consuming

Simple product with a simple problem that is taking weeks to resolve.
Customer support turn around of over a week between emails and then given the wrong returns label that would end up with the parcel to be returned instead sent back to me.
No apparent returns process.

21 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

Was looking for a new key set for my caravan and Grantham's were the only people who had it in stock.

I ordered it on a Sunday and later that day I received an email from Amanda who had already packed and prepared the item for dispatch. I received the item via Royal Mail a couple of days later.

Overall an outstanding service and very impressive. Highly recommended.

26 de abril de 2026
Valorada con 1 estrellas sobre 5

Poor service. Only ordered 2 things however it cost…

Only ordered 2 things however it cost me nearly a grand , only for 50% of the order to turn up incorrect. I still have the wrong item in my car waiting for collection that I arranged with Grantham only for it not to be collected as planned. I am still waiting for the correct item to be delivered. The mistake on delivery cost me money on changing plans that I had made with this equipment but that doesn’t seem to be their problem. I arranged with customer service that I would be at my work location within a 8.5 hour day shift and the collection never happened only on complaining that I was told that the collection could be anytime through the day even when agreed a 8.5 hour window. I get the feeling that I should have stayed at work until the driver turned up which may or may not have happened.
My opinion.
Steer clear.

26 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service (Accessories only).

Great Service.
Ben and his team in the accessories shop have been wonderful. From quotes to delivery and advice, the service has been exemplary and they have fulfilled every promise.

Thank you.

CONVERSELY, the caravan sales and service & customer service teams have been totally the opposite and not remotely professional.

They would do very well to follow his lead.

29 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Alko hitch lock

Have left this review until I had received the order, and it was completed. Cannot fault any part of the process from start to finish. Product exactly as expected, and at a competitive price. Arrived when expected, and well packaged. Would definitely recommend.

28 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, was needing an awning light for caravan but I wanted same for same, and Grantham gave me the exact part number for ordering on their website. Could not fault their assistance in getting the right part for me.

27 de abril de 2026
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más