We’ve just purchased our first caravan from Grathams at Retford, Coachman VIP 575. The service from start to finish has been excellent. Huge thank you to Christian who has supported us at every step a... Ver más
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Consulta las opiniones de los clientes
I recently decided to buy a set of lock & level chocks for my Motorhome and found Grantham to be able to supply me. Happily I received a small discount too. I ordered today, received email confirmati... Ver más
Company did not deliver air con unit within advertised time frame. Even more annoyingly they didnt respond to ANY of my concerned emails till after this deadline. Cost me money cancelling the fitter... Ver más
Yesterday the Retford branch fitted a replacement awning light under warranty to our caravan. We had also discovered only that morning that a panel on the shower door had disengaged itself from the s... Ver más
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Excellent service
Excellent service, was needing an awning light for caravan but I wanted same for same, and Grantham gave me the exact part number for ordering on their website. Could not fault their assistance in getting the right part for me.
Speedy response to my request- thanks
Speedy response to my request- thanks
First class service
First class service, when I arrived at Grantham caravans at Retford Sheila who was on reception made me very welcome and talked me through everything and booked my pickup time for the next day. Highly recommend Grantham caravans service department.
Item delivered within 2 days
Item delivered within 2 days, very well packaged and a great price.
Good Service
Easy to use website. Delivery service is lacking possible dates of receiving the goods. Overhaul kept up to date with the order process.
Why shop anywhere else?
From initial web search which Grantham’s won in my endeavour to find a replacement awning light for our Chausson motorhome to the part arriving a few days later it was nothing but perfect.
Great selection of items , good communication regarding delivery and item arrived well packaged ( Thanks Amanda 🥳)
All in all it makes sense to shop Grantham’s
Keep on being groovy
Very quick service and excellent communication updates. Would highly recommend!
What an amazing service from Grantham's! i ordered a replacement tap at the weekend, The Terms and conditions on the sale are clear, including delivery and ordering at weekends. On Monday morning I received notification on email that my order had been picked and shipped. I received within 24 hours. Super service! Thank you very much.
Very easy to navigate the online…
Very easy to navigate the online shop.My awning was dispatched from the manufacturer and arrived quickly. On inspection I found a faulty zip on a side panel. On ringing Granthams I found their young man in the office very helpful. I'm now awaiting a reply from the manufacturer but I am hopeful for a positive outcome.
I was looking for a Locknlevel there…
I was looking for a Locknlevel there website came up the price was good purchased it on line and a few days later it turned up. All easy and quick so highly recommended.
Many thanks
very helpful on phone when ordering and…
very helpful on phone when ordering and also said to phone if we needed any more questions answered which was great, delivery prompt so we are very happy customers thankyou Granthams
Mr and Mrs Greening
Lock and level works a treat
Lock and level works a treat, the compressor is not so great lights come on but sometimes nothing comes out then will suddenly work nevertheless would recommend this site
Looking for a Part Ex deal on one of…
Looking for a Part Ex deal on one of their vehicles. Didn't even want to look at my current vehicle, suggested I sell it privately. Not able to do any negotiating as they were clearly not interested. Some nice vans but a bit of a wasted journey.
Delay after delay...
Took our caravan here for service and never again. Received a call a day before collection with advisories, most of which we agreed to have done, which delayed collection. Again the day before collection I received a call to say that they were only just working on it but couldn't source a part, as I couldn't delay collection again I had to collect with work not done, as it was a seal I agreed for them to send it on and I would fit myself. 2 weeks later part still not arrived! After having spoken to people, this is not an isolated incident so we won't be back
Purchase of new caravan
Initially when contacting Grantham's regarding the purchase of a touring caravan they replied and answered to queries quickly and efficiently even if a member of staff was out of the business and also followed my preferences method of communication. On viewing the caravan the salesman Chrstian got the sales pitch just right between selling us the caravan but not being pushy and gave us time to make a decsion he was also really honest about a couple of issues on the caravan from the start which was appreciated, also was honest if he didnt know the answer to something rather then usual salesman's patter which again we appreciated. After paying deposit it went downhill it seemed that Grantham's weren't interested in us and getting a handover date booked in, on paying deposit we was told 4 weeks. Felt if we didnt chase them nothing would happen on the sale. Eventually we got date booked in but felt we was the ones pushing it along and they would come up with excuses to keep putting it off. On handover the process was brilliant from the video I received from Gary on how everything worked, and also he answered questions i had confidently and honestly. I loved the video idea as I had a point of reference for anything I might forget in future. The part exchange on our van was excellent form Mark aswell despite a couple of issues on our 16 year old van the price agreed was honoured no questions asked. We had an issue with door lock on departure and as it was bank holiday no one was in the workshop was on hand to offer expert advice but Gary done his best to sort it out there and then.
I feel the biggest issue with this branch is it feels like they need a couple more staff members to make the sales process smoother.
Prompt delivery
Prompt delivery, accurate description of item and reasonable price.
Good service
I have used Grantham’s several times and each time it is first class service, you can check with them that the product is the correct one for your specific vehicle, the pricing is very competitive and delivery good . I would definitely recommend.
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