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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Many thanks Grapple law for being so good to me in this journey of my case I'm grateful and always will be as I always said from the beginning it will carry through until the end and I promise... Ver más

Valorada con 3 estrellas sobre 5

Mixed experience. They were incredibly helpful during a difficult period early on. But as soon as the momentum slowed down and things got tough, the support completely vanished and I felt dropped. Bri... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Grapple law is very helpful professional. And fast response and legal. Knowledge and professional. With my stress levels due to what have endured I feel 15 percent is reasonable as such sensitive mat... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been using Grapple Law for many months to help me as I have no legal experience and fighting a large company on your own is more than difficult and there hasn't been one question that its not g... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Estudio de abogados

Escrito por la empresa

Grapple Law is a new kind of law firm. Our AI technology gives you the power to get justice at work, instantly. Whether you're dealing with dismissal, discrimination, or anything in between, our tools help you get justice, fast.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

373 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 28% de las opiniones negativas

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4,7

Todas las opiniones

(373)

372 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Grapple Law is fantastic

Grapple Law is fantastic. It gave me the confidence to fight for what l was due at a stressful time dealing with leaving a toxic work environment. Top tip: less is more when explaining or asking the bot about your case, but excellent service.

10 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent system

Very simple to use. Great advice and assistance. The drafts are excellent and they send the emails for you so there is no need to copy and paste / rewrite. They tell you exactly what you need to do next and it is genuinely “No win, No fee”

8 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I've previously given a positive review…

I've previously given a positive review on Grapple because when it first started it was absolutely fantastic, however over time, the way that they manage the pricing of the platform is becoming increasingly questionable in terms of ethics...

In fact, they've changed their pricing model so many times, that the website and popups even contradict themselves.

For clarity.. there was initially a min £20 a month charge that myself and many others were happy to pay for such a service. and this served us well.

2 months later, I saw on their terms and conditions that they had reverted back to a free model.. but had continued to charge me £20 a month for two months. There were no comms to existing users that they had reverted back to the free model and would have continued taking my money if I hadn't gone rooting through the website.

Then they started introducing restrictions. There never used to be an upload limit, then suddenly it was capped at 20 PAGES... not 20 uploads... (bit useless given that legal documents span longer than this). Again, no communication about it.. I found out when it suddenly activated after several months of no issues uploading.

Then all of a sudden.. the number of messages was capped at 100... again, not communicated to anyone.. I just happened to see this appear in one of the website locations, while in another part of the site it still said it was unlimited. This was only a couple of weeks ago.

Ive been on to check again today.. and theyve limited it down to 10 messages now! again, ZERO communication. But funnily enough it then popped up (and I have a dated screenshot) saying "join grapple advice" talking about unlimited messages, 30 uploads, etc etc or choose the negotiate option which takes 15% and sends emails" etc etc.

But when you click on the subscribe option, grapple advice is gone and you're only allowed to have 10 messages on a 'basic' account (which is the one you used to be able to access without registering.. before you then registered for grapple advice'.

The worst part? Given that this is a legal firm, you would think that they would honour the terms and conditions that were in place at the ORIGINAL point of someone signing up. Because contractually, the original terms and conditions were what the signup agreement was based upon.

Unilaterally changing those terms and conditions in the background on multiple occasions by not communicating it to existing clients is unethical and needs to be addressed. Especially when they're more than happy to send out emails asking existing users to fund them as a shareholder.

@Alex Monaco - this was a fantastic tool and I was a massive advocate of it to everyone I knew who was being destroyed by the employment law system. But, honestly, I think that its grown too big, too fast, and now the people running this thing don't know how to cope. Because the website is a mess in terms of mixed messaging about subscriptions, and what you're advertising on tiktok about it no longer matches the service that's received.

You might want to take stock of your operation before you promote it any further.

7 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I could not be more thankful that I…

I could not be more thankful that I found Grapple when I did! The advice is detailed, up-to-date, and considered. The speed at which you get a response, and the relief and sense of empowerment that comes with it is invaluable. Such a fantastic service, providing justice for those who need it the most and usually can access it the least! Thank you so much to Alex and Co!

6 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Grapple laws platform keeps shutting…

Grapple laws platform keeps shutting down, trying to up load things to the platform takes for ever, It missed a key issue in my case, You have to keep repeating the same things again and again. AI gets brain fog. My case is very complex and is draining on me and my family, missing key issues is a big problem with the Ai platform that runs grapple law. Ai is not yet in a good enough place to get the nuances of a devious company. When I first started with Grapple I thought great I dont have to worry someone on my side, ive soon learnt that I'm the layer I'm the one doing the chasing the letters, dealing with the company underhandedness, the stress is emence and they is no one to fall back on. If your case get serious dont rely on grapple law to help you, you need a real person to fight your corner. With grapple.law you have nothing.

4 de junio de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Critique of the Grapple AI System in Legal Defense

It is a miracle I found Grapple, I only wish I had found them last year. Never the less in just one day of finding them. Grapple has helped me to build a strong response to the Respondents requested extension:

Editing review 28/06/26: Critique of the Grapple AI

System in Legal Defence Preparation
The Grapple system has been hailed as a revolutionary tool in the legal field, yet it is important to clarify its actual capabilities and limitations. While it offers some benefits in terms of linguistic assistance, its functionality in document management and case preparation is notably limited.

Limitations of Document Review
One of the primary frustrations with the Grapple AI is its inability to automatically review documents submitted by users. The expectation that the AI would streamline the process by analyzing and organizing the voluminous paperwork involved in preparing for a tribunal court case is, unfortunately, unmet. Users are required to manually copy and paste documents into the chat system for the AI to access them, which is cumbersome and inefficient. This process is particularly onerous when dealing with the vast amount of documentation necessary to build a comprehensive defense bundle.

Misleading Claims of Efficiency
The Grapple AI is marketed as a game-changer, yet it falls short of delivering the level of automation and efficiency that many might expect. The system primarily assists in formulating legal language but does not actively participate in the thorough preparation of a defense. This places the heavy burden of document analysis and organization squarely on the client, not on the AI.

Concerns Over the "No-Win-No-Fee" Scheme
The Grapple system's business model, which operates on a "no-win-no-fee" basis, raises questions of fairness and transparency. Traditional no-win-no-fee arrangements imply that legal practitioners take on the risk and workload of preparing a case, only receiving payment upon a successful outcome. However, with Grapple, the client remains responsible for the majority of the preparatory work, while the AI offers minimal direct assistance in document handling and case-building. This model can therefore be seen as a misrepresentation of the traditional no-win-no-fee legal schemes.

Conclusion
While the Grapple AI system provides some utility in terms of legal language formulation, it does not offer the comprehensive document management and review capabilities that many users might hope for. The reliance on manual input and the limited role in genuine case preparation highlight significant gaps in its service. As such, potential users should be aware of these limitations and consider them when deciding whether Grapple is the right tool for their legal needs.

2 de junio de 2026
Opinión espontánea
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Respuesta de Grapple Law

Hi Vivien, thank you for taking the time to share such detailed feedback, and we’re genuinely glad Grapple helped you build a strong response to the respondent’s extension request on your very first day with us.

A few things, in the spirit of transparency:

On document review: you can upload documents straight into your chat, not only copy and paste, and our AI does read and analyse them to help with your case. We could see that happening in your session. If it felt clunky, that’s really useful to know, and a smoother document management and bundling experience is exactly what we’re building next. Thank you for that suggestion.

On the support we provide: Grapple isn’t a traditional law firm and we’re upfront about that. What we give you is structured, tailored legal help, drafting your letters and responses and guiding your case, at a fraction of the cost of traditional representation. The strategy and drafting we do is real, even if some of the document-organising still sits with you for now.

On no-win-no-fee: we try to be very clear about what Grapple does and doesn’t do before anyone commits. You only pay a success fee if you win a financial settlement, and it works out significantly cheaper than most traditional no-win-no-fee arrangements. If any of that wasn’t clear, we’re sorry, and we’d be glad to walk you through it.

We’d love to make your experience better. Reply here or email contact@grapple.law and we’ll help directly. Thank you again, and we’re glad to have you with us.

Valorada con 3 estrellas sobre 5

Jury is out currently

Jury is out currently, helpful if you already have a good case & some knowledge of law. I fear if not it could be confusing/misleading at times unless you are already on the ball.

1 de junio de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

mixed

Its brilliant on employment law and has been like an extra friend to confide in about the difficulties you face but my experience has been less positive of late.

24 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Grapple law is amazing

Grapple law is amazing, instant reply and quick responce. I would recommend to anyone who is looking professional representatives in work related problems.

16 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I cannot believe how good this AI…

I cannot believe how good this AI service is, it is accurate, fast and much cheaper than a real solicitor might be. It even has a human side and tells you when you've done well and when you need to take a rest.

1 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely brilliant service

Absolutely brilliant service, it has allowed me to get advice whenever and wherever exactly when it is needed without faffing around with phonecalls and appointments. I can update once a day or 10 times a day or not at all whatever works for me! I ca t say too much as the case is still ongoing but I'm so happy with how everything is progressing.

14 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Honestly blown away by this service

Honestly blown away by this service, it has been a great help in a time of need, and I seriously can't thank them enough for what they have done so far. It's very efficient, quick and the knowledge is 10/10.

8 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The past few months ive had a stressful…

The past few months ive had a stressful worrying time with my now ex employer for leaving me in financial hardship nearly getting evicted from my house all because errors in my wages for 4 months false reports to HMRC, grievance not dealt with properly,no communication back hopefully light at the end of the tunnel with Grapple law working to get me the right outcome with the proper emails sent by grapple absolutely 💯 fantastic
Just hopefully another week to go and i can finally get some sort of justice
THANKYOU GRAPPLE LAW

11 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The service provided is amazing

The service provided is amazing. It has gone above and beyond any of the previous help I had. I recommend this to anyone who is involved in dealing with legal matters.

8 de mayo de 2026
Opinión espontánea

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