Gratsi Wine Opiniones 387

Horrible. Total scam. They don’t have wine to ship. You might get it next year.

Joymela was amazing! I submitted an email to update my shipping address and she responded very promptly and was extremely assistive!

Very responsive to questions and felt very valued as a customer.

Had a prompt answer to my email.
The email answered all my concerns, which I will let others know.
I love your wine- it is great!
Thank you.
Marilyn v

Ahhh it was easy... i just write an e-mail and in matter of seconds i received an answer...!!!

Great customer service

Gratsi gave me the information that I was asking. Sad to hear the supply is low but, they offered 10% off for the inconvenience. ❤️ I am waiting (with my glass ) for my order to be delivered.
Love 💕 much!

Fantastic customer service. Responsive and understanding and willing to make the customer satisfied. 5 stars!

Quick response why shipment was delayed and also gave me a couple of options for the inconvenience. Great customer service!

Well done! Smooth and easy.

The red wine is tasty! I’m a big fan and on my 3rd order. Their customer service is also very responsive and fair, which makes for a good experience for once!

Thank you for your prompt reply. I was home the other time and had the gate at the end of the driveway open. I can’t hear if they don’t honk the horn. The driver can leave my order just beyond the gate and it will be fine. It says I have to sign for it but if the driver doesn’t alert me I won’t know they are here. Is it possible for you to instruct the driver to leave it just beyond the gate behind the trash can and I will get it?

I wasn’t able to be home when my shipment was supposed to arrive so I sent an email explaining that. I never expected to hear from anyone but within a few hours I got a response and a new delivery date was chosen. Excellent customer service, oh and the wine is delicious!!!

Quick response for me. Thank you

Very fast and customer centered response.

Love Gratsi Wine!🍷
Customer Service is the Best and reply quickly!!

Gratsi is the best! Their wine is so good & customer service is quick, kind, & efficient. The white wine is my favorite but I also enjoy the red & rose. My husband has never been a wine drinker but found himself loving the red. I normally hate rose but actually really like their rose. Since discovering Gratsi’s wine I can’t drink other wines because they now taste so sugary. I’d recommend this wine to everyone.

So far my experience has been bad! Since this last issue with the wrong address, I put in another order and somehow it didn’t register in your system so I haven’t received the wine or anything from your people when it will be delivered.

Immediate response with resolution.
The product is really good we just had a bad box which was replaced or is being replaced. It was easy and customer service is excellent.
Thanks Eunice