The holiday was extremely well thought out with just the right amount of day visits and free days. Emma was very good looking after us all. The hotel was perfectly positioned to take advantage of the... Ver más
Localización
Cambiar localización4th and 5th Floors, HQ Building Hudson Quarter, Toft Green, YO1 6JT York, Yorkshire, GB
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Consulta las opiniones de los clientes
I spoke with Alice. She had very clear diction, answered all my questions and requests. She was friendly but professional in her manner and made booking via the telephone instead of online an extreme... Ver más
Website easy to navigate and gave clear information. Rang the customer services, they couldn't have been more helpful, polite and friendly. Talked me through what to expect after booking the holiday... Ver más
On 29 September I booked the Grand Rail Tour of Switzerland on the phone with Adele. She answered my questions very thoroughly and efficiently. She was always very polite and was very clear with her... Ver más
Información sobre la empresa
Escrito por la empresa
Great Rail Journeys has 50 years’ experience creating escorted rail holidays that go without a hitch. Our destination specialists work year round to craft unique itineraries and use their rail expertise to connect must-see sights in every destination, while our attentive Tour Managers travel with you from start to finish, taking care of all the logistics. We also offer luxury river cruises and Independent holidays.
The leader in escorted holidays by rail
Escrito por la empresa
- Unique Experiences
- We know when you go on holiday, you want to learn about the places you visit and connect with the local culture. Our team of destination experts have done all the hard work for you, making sure you get to experience authentic and inspiring activities. And, with our encyclopaedic knowledge of rail networks across Europe and the UK, you can rest assured your holiday will run like clockwork., leaving you with plenty of stories to tell on your return as you create memories to last a lifetime.
- Explore with Sociable Groups
- Joining like-minded travellers, you can enjoy the sociable aspects of group travel or opt for time to yourself. While exploring the sights or enjoying exclusive experiences, we’re here to make your holiday a memorable one. So, whether it’s over drinks at our hand-picked characterful hotels or during free time to explore independently, you can choose to be part of the group or spend time separately. Plus, your professional Tour Manager is on hand throughout your holiday to offer advice or tips on places to see and things to do.
Book with confidence
For complete peace of mind
Información de contacto
4th and 5th Floors, HQ Building Hudson Quarter, Toft Green, YO1 6JT, York, Yorkshire, Reino Unido
- 0190452936
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Being able to speak to a human on the phone.
Booking process, friendly staff.
Made a booking online
Made a booking online, it was easy and when I had a question, it was resolved quickly on a call.
Got the confirmation and booking details quickly.
Helpful & Welcoming
I phoned & was greeted by a welcoming & helpful guy. He was considerate & extremely pleasant & even searched for overnight hotel stay at LGW which now makes me feel less anxious about going alone on my holiday. The fact that it's inside the terminal makes it much easier for me knowing I'll that's where the tour manager will be meeting us. I was sceptical & nervous about doing this tour to Italy but now I can't wait.
Thank you do much
Great descriptions about the trips
Great descriptions about the trips. Easy to do bookings and a great website
Alice was very helpful on the phone…
Alice was very helpful on the phone when I had some questions about the tour I was interested in, she sent me through my quote pack and the next day I spoke to Alice again and booked my holiday. Looking forward to my trip next year.
The organization of everything
The organization of everything. The attention to detail and the respect and kindness to every customer.
Easy and straightforward booking…
Easy and straightforward booking process online.
Puglia The booking process is pretty spot on
The booking process is pretty spot on. No hassle and nice and easy. Recommended for sure…
Very efficient booking system
Very efficient booking system, easy to understand and quick follow up by e mail.
Excellent service booking our Tour
I spoke to Paul, with questions about the Grand Tour of NZ.
He was incredibly informative, polite and helpful.
I didn't feel rushed at all.
My husband and I have now booked the Tour for 2027, over the phone. The process was easy, and very professionally handled.
Excellent, attentive service from GRJ- and Paul in particular.
Excellent service and not too long to…
Excellent service and not too long to be connected to customer service
Great service delivered by people who…
Great service delivered by people who understand customer service.
Helpful agents,
Great experience booking my cruise
Great experience booking my cruise. Efficient service, friendly contact.
Great help
the advisor went out of her way to help me find the holiday I wanted.
I am a returning customer
I am a returning customer. The quality of the service is excellent.
hotel next to railway station
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