Great Wines Direct Ltd Opiniones 

285
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great wine at a very reasonable price. Fast service and very helpful when I suddenly realised the wine was going to the wrong address.

Valorada con 5 estrellas sobre 5

The most agreeable and easy to use service. We did not find the taste of our first half case agreeable, (NOTE: nothing wrong with the wine just personal preference) 2 days later they picked up the re... Ver más

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Valorada con 5 estrellas sobre 5

Always quality, wines I couldn’t find elsewhere at a great price. They dispatched my order promptly and properly packaged without plastic in a stout box which was delivered quickly and intact.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Superb person to person service. It was like going into one of those old fashioned wine shops. The two orders appeared when David said they would at their respective locations without any delay. Can't... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de vinos
  2. también en la categoría
  3. Mayorista de bebidas alcohólicas
  4. Mayorista e importador de vino
  5. Tienda de bebidas alcohólicas

Escrito por la empresa

Established in 2003, Great Wines Direct is a family run independent wine merchant. Our outstanding selection of wines from across the world are independently graded and reviewed by the world's top wine critics - so you know exactly what you're getting and have the knowledge to confidently explore new grape varieties and appreciate new wines. For all of our wines, we strive to provide the most affordable rates available on the internet and in wine shops. We do not believe in intentionally raising our pricing in order to appear to give significant discounts. Our wines are not readily available in wine shops and supermarkets, only in quality restaurants, hotels and bars


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

285 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(285)

92 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very easy ordering and quick and…

Very easy ordering and quick and accurate delivery

19 de mayo de 2025
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Respuesta de Great Wines Direct Ltd

Thank you so much for your kind words, Fraser! We’re thrilled to hear you found the ordering process easy and that your delivery arrived quickly and accurately. Your feedback means a lot to us and motivates our team to keep delivering the best possible service. We hope you enjoy your wines and look forward to welcoming you back soon!

Valorada con 5 estrellas sobre 5

tasty wines

30 de abril de 2025
Logotipo de Great Wines Direct Ltd

Respuesta de Great Wines Direct Ltd

Thank you, John! We're delighted to hear you enjoyed the wines. Your feedback is greatly appreciated—cheers to discovering more delicious bottles with us!

Valorada con 5 estrellas sobre 5

Excelent service

Excelent service, beautiful wine.

12 de mayo de 2025
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Respuesta de Great Wines Direct Ltd

Thank you for your kind words! We're so pleased you enjoyed the wines. Your feedback means a lot to us—cheers to many more delicious discoveries!

Valorada con 5 estrellas sobre 5

Fast efficient service

Fast efficient service, at a affordable price.

24 de abril de 2025
Logotipo de Great Wines Direct Ltd

Respuesta de Great Wines Direct Ltd

Thank you for your wonderful feedback! We're delighted to hear you found our service fast and efficient and our wines affordably priced.
Your support is greatly appreciated—cheers to your next great bottle!

Valorada con 4 estrellas sobre 5

Very good wine supplier, using appallling courier.

The wine arrived very quickly and was purchased at an exceptionally good price.
The only negative aspect was the fact that DPD, who delivered it, left it on my drive in open sight overnight, despite my having asked them to delay the delivery as I was away

6 de mayo de 2025
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Respuesta de Great Wines Direct Ltd

Thank you so much for your feedback, Dave. We're delighted to hear you were pleased with our wine selection, pricing, and the speed of delivery. However, I’m truly sorry to learn about your experience with the courier—this certainly isn’t the standard we expect from our delivery partners.
Your comments are extremely important to us, and we’ll be raising this with DPD to help prevent it happening again.
We really appreciate your support and hope to serve you better next time. Cheers!

Valorada con 5 estrellas sobre 5
Logotipo de Great Wines Direct Ltd

Respuesta de Great Wines Direct Ltd

Thank you, John! We're really glad you found our service speedy and our prices competitive.
Your feedback is much appreciated—enjoy your wines and we hope to welcome you back soon!

Valorada con 5 estrellas sobre 5

Everything is fine.

Everything is fine and I am very satisfied with our transaction.

30 de abril de 2025
Logotipo de Great Wines Direct Ltd

Respuesta de Great Wines Direct Ltd

Thank you very much for your kind words, David. We’re delighted to hear that everything went smoothly and you’re satisfied with your experience.
Your feedback means a lot to us—enjoy your wines, and we look forward to serving you again!

Valorada con 5 estrellas sobre 5

Excellent prices and very efficient…

Excellent prices and very efficient delivery service. Would definitely use them again

16 de abril de 2025
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Respuesta de Great Wines Direct Ltd

Thank you so much for your kind feedback! We're thrilled to hear you appreciated our prices and efficient delivery. It means a lot to know you'd choose us again.
We look forward to helping you discover more great wines in the future!

Valorada con 4 estrellas sobre 5

The wine is lovely

The wine is lovely, but there was a problem with the delivery. For some reason it was sent back to you by Yodel. Eventually it was delivered and I am pleased with it

15 de abril de 2025
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Respuesta de Great Wines Direct Ltd

Thank you so much for sharing your experience. I’m really glad to hear you’re enjoying the wine, though I’m sorry for the trouble with the delivery.
It’s disappointing when things don’t go smoothly, and I appreciate your patience while it was sorted out.
Your feedback means a lot to us, and we’ll be following up with Yodel to help prevent this happening again. Thanks again for your support—cheers to many more enjoyable bottles!

Valorada con 5 estrellas sobre 5

Good price

Good price - prompt delivery

30 de abril de 2025
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Respuesta de Great Wines Direct Ltd

Thank you, Eleanor! We're so pleased you found our prices good and your delivery prompt. Your feedback is truly appreciated—enjoy your wines, and we look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Fantastic service!

Fantastic service!
Helpful phone conversation and wines delivered the next day!

24 de abril de 2025
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Respuesta de Great Wines Direct Ltd

Thank you so much for your wonderful feedback, Ian! We're delighted to hear you had a helpful phone conversation and that your wines arrived the very next day. It’s always our aim to make the whole experience seamless and personal. We truly appreciate your support—enjoy your wines, and we look forward to helping you again soon!

Valorada con 5 estrellas sobre 5

Prompt delivery

Prompt delivery

24 de abril de 2025
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Respuesta de Great Wines Direct Ltd

Thank you, Annette! We're so pleased to hear your delivery arrived promptly. Your feedback is greatly appreciated—enjoy your wines, and we hope to serve you again soon!

Valorada con 5 estrellas sobre 5

Great wine and Great service.

Once again I managed to get my favourite Carmenere at a good price as always and pretty quickly as well

22 de abril de 2025
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Respuesta de Great Wines Direct Ltd

Thank you so much for your kind words, Mr Brett! We're delighted you could get your favourite Carmenere at a great price and with speedy service once again. It’s always a pleasure to help you find the wines you love. Your continued support means a lot to us—cheers to many more enjoyable bottles!

Valorada con 5 estrellas sobre 5

Beautiful wines at great prices and…

Beautiful wines at great prices and reasonable shipping costs too. Will definitely be recommending and buying from ‘Great Wines’ again!!

16 de abril de 2025
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Respuesta de Great Wines Direct Ltd

Jane & Jonathan, thank you so much for the wonderful review! We're so happy to hear that you're enjoying the wines and appreciate you spreading the word. We strive to offer both quality and value, so it's fantastic to know we're hitting the mark. Cheers to many more delicious discoveries with "Great Wines"! 🍷

Valorada con 5 estrellas sobre 5

Simple

Simple, easy and quick 🚚,
All good

14 de abril de 2025
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Respuesta de Great Wines Direct Ltd

We appreciate the fantastic review! We're thrilled to hear everything was simple, easy, and quick for you. We strive to make the experience as seamless as possible. Thanks for choosing us! 😊 🚚

Valorada con 5 estrellas sobre 5

Order arrived as promised within the…

Order arrived as promised within the delivery time frame, well packaged and without any breakages.

10 de abril de 2025
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Respuesta de Great Wines Direct Ltd

Thank you for the great review! We're thrilled to hear your order arrived safe and sound, and within the promised timeframe. Providing a smooth and worry-free delivery experience is important to us. We appreciate your business! 😊📦

Valorada con 5 estrellas sobre 5

Great value high end wines usually…

Great value high end wines usually found in restaurants for very high prices and excellent service.

21 de marzo de 2025
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Respuesta de Great Wines Direct Ltd

We love helping you unlock those "restaurant-quality wines without the restaurant price tag"! 😉
Thank you so much for the amazing review; we really appreciate it. Cheers to enjoying fantastic wines at home! 🍷

Valorada con 5 estrellas sobre 5

Just what we wanted

Just what we wanted. Reasonably priced. Promptly delivered

7 de abril de 2025
Logotipo de Great Wines Direct Ltd

Respuesta de Great Wines Direct Ltd

John, music to our ears! 🎶
We love delivering exactly what you're looking for, at a price that hits the right note, and with the speed of a perfectly timed crescendo!

Thank you for the fantastic review! 🍷

Valorada con 4 estrellas sobre 5

The wine is good

The wine is good - It was just a delivery issue where I had tried to have the order delivered to my work address and it defaulted back to a home address. I contacted them to change it which they thought they had and then DPD tried to deliver to wrong address and then dropped wine off at PO for collection which was inconvenient.
Collected and delivery charge refunded as a gesture of goodwill.

7 de abril de 2025
Logotipo de Great Wines Direct Ltd

Respuesta de Great Wines Direct Ltd

Miss Brown, we're so glad you're enjoying the wine! We strive to hit the right notes with every delivery, and it sounds like there was a bit of a sour note 🎶 with the address mix-up. We truly appreciate your understanding and are happy we could make things right with the refund. We'll work on fine-tuning our delivery process to ensure a smoother experience next time! 🍷

Valorada con 4 estrellas sobre 5

Great Wines Direct Ltd offers a great…

Great Wines Direct Ltd offers a great selection with quick delivery and fair prices. They provide attentive service and handle issues promptly. Packaging is thorough, ensuring wine's safety, though recycling can be inconvenient. Their unique offerings and dedication to customer care make them stand out. Overall, a reliable and efficient wine supplier.

24 de febrero de 2025
Opinión espontánea
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Respuesta de Great Wines Direct Ltd

Laetitia, you've uncorked a fantastically detailed review! We truly appreciate you taking the time to share your experience, from our selection and service to our (sometimes overly-protective) packaging.

We're always striving for that perfect balance between protection and sustainability, so your feedback is valuable as we continue to refine our practices.

Cheers to many more happy deliveries! 🍷

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