Green Gardener Opiniones 

638
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Since using Green Gardener we have found the service very good indeed. Importantly orders arrive very quickly with their chosen delivery service, and such quickness is necessary in some cases for the... Ver más

Valorada con 4 estrellas sobre 5

The order arrived quickly and with very detailed instructions. I think it would be useful to have instructions aimed at clearing houseplants as well, as I had to modify what I did ( for example I co... Ver más

Valorada con 5 estrellas sobre 5

Haben Nematoden gegen Ameisen bestellt und angewendet . Alles genau wie von Green Guardian vorgeschrieben gemacht und ratz Fitz waren die Ameisen verschwunden . Für uns war wichtig das alles ohne Che... Ver más

Valorada con 5 estrellas sobre 5

Excellent customer service. They're my go to company, for a lot of garden products, especially nematodes. Good info on their website, easy to order, and items are dispatched and delivered promptly... Ver más

Información sobre la empresa

  1. Jardín
  2. también en la categoría
  3. Empresa de fumigación y control de plagas

Escrito por la empresa

Green Gardener supplies NATURAL chemical free pest controls. We supply Nemaslug, Nemasys Vine Weevil Killer & other natural pest controls by mail order.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

638 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(638)

107 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Condescending customer service …

Ordered a family pack of ladybirds and larvae. Incomplete package as no bags provided for larvae release! some ladybirds were already dead!! In desperation we used our own envelopes Lost all the larvae as the envelopes we attached to the trees were the wrong size! phone calls not returned despite answer machine saying leave a message. Customer service awful. Would rather spend hours writing several emails to us explaining why everything was our fault and not theirs as it was a bank holiday. Condescending! Not taking any responsibility for incomplete package. Claimed not to have received our phone calls until we sent a copy of our phone log ! Claimed to see lots of larvae “running around” in video we sent showing just two larvae moving ! It’s never about the money or a refund . It’s always about how the company treat you ! We were first time customers. we have a mini orchard and allotment ! Could’ve been life long customers. It’s a big fat NO from us !!
Ps the missing envelopes were offered to us AFTER we had already told them that the larvae had all been blown away !!!! A partial Reimbursement was offered for 5/6 dead ladybirds IF we had kept the dead ladybirds as proof !!!! Some of them had fallen into the grass !

28 de mayo de 2025
Opinión espontánea
Logotipo de Green Gardener

Respuesta de Green Gardener

Hi Mimi

Thanks for the feedback, we always appreciate an honest review.

Although we did apologise for the packing error and offered to send the missing envelopes you refused that and a reimbursement offer.

The instructions we include are a guide, your choice of alternative application methods during windy conditions respectfully was your own choice and not our responsibility. No proof of dead ladybirds was supplied and the order wasn't returned to us due to it being wrong in any way.

As stated the phone log shows no calls made to us with the number you supplied at the time, when you supplied a different number your calls to us were outside our business hours, again respectfully there’s nothing we can do if you contact us outside of these times, the soonest we would have got back to you because of the bank holiday was Tuesday which we did via email promptly.

We are unable to meet your expectations and we wish you well with which ever new supplier you decide to use in the future :)

Best Regards
Green Gardener

Valorada con 1 estrellas sobre 5

Total waste of £50 and they don't allow negative reviews

Spent £50 on adult ladybirds, larvae and a ladybird barn. Complete waste of money. Followed instructions exactly as stated. The adult ladybirds were alive, but disappeared after a few days. The larvae looked dead on arrival, but I thought they were dormant, so I still placed them on the tree in the paper bags provided. 4 weeks on: zero activity and the tree is still aphid-infested. I left 1-star reviews on their website and they did not publish them. BUYER BEWARE!
EDIT FOLLOWING REPLY:
The 'husks' that you mention would have been visible and confirmation of activity were THE ONLY THINGS in the plastic boxes, nothing else alive or dead.

17 de mayo de 2025
Opinión espontánea
Logotipo de Green Gardener

Respuesta de Green Gardener

Hi there
The ladybirds will be off doing what they do naturally, there is presently a lot of aphids about this year we hear.

The 'dead larvae' you noticed will be the husks produced as they undergo several molts as they go through their development stages, transforming into a pupa before emerging as an adult ladybird. This is proof of life working as intended.

It sounds like your aphid infestation is breeding quicker than the ladybird larvae can eat them. If your only relying on the ladybirds appetite to be enough it sounds like you'll need a lot more ladybirds to tip the food chain balance in your favour.

Alternatives are spot treating with soapy water/Sb Invigorator or introducing lacewing larvae (theses are used commercially and a lot more effective).

Hope that helps :)

Green Gardener

Valorada con 4 estrellas sobre 5

Great products, efficient customer service

I had ordered from them before and they have a great product selection. I made a mistake when placing the order and it went to my neighbour, who refused the delivery. When the order arrived back at their warehouse a refund was processed, the customer service was efficient if not the frendliest - but at least there's a person replying and they're relatively easy to get hold of. Their ladybug larvae are good value for money and they have a good selection of non-chemical pest control.

15 de mayo de 2025
Opinión espontánea
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Respuesta de Green Gardener

This order had the wrong postcode on it, hence the delivery issues. The first order was refunded as a goodwill gesture, the second order also had the wrong details and is still on its way back to us, as per our emails we'll be in contact again when it's returned again :)

Best Regards
Green Gardener

Valorada con 1 estrellas sobre 5

Purchased 2 x Solar Outdoor Pest…

Purchased 2 x Solar Outdoor Pest Repeller.

The product has 2 positive reviews on the website. My negative review submitted a couple of weeks ago has failed to appear.

The pest repellers I purchased do not repel. Targeted animals are not deterred one little bit.

Save your money.

12 de abril de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Far too quick for a review

Far too quick for a review. Bees have yet to hatch from cocoons. Vague idea when they would have been dispatched.
Positive instructions on receipt. When I placed them as advised, wild bees fling around them. Are they a threat to larvae.

22 de abril de 2025
Valorada con 1 estrellas sobre 5

Disappointment

Easy to order, fast service and delivery. Unfortunately the three cotton bags of ladybug larvae have not developed at all and therefore have had no effect on our aphid problem after two weeks.

16 de abril de 2025
Logotipo de Green Gardener

Respuesta de Green Gardener

Hi there

The ladybirds will be off doing what they do naturally, there is presently a lot of aphids about this year we hear.

It sounds like your aphid infestation is breeding quicker than the ladybird larvae can eat them. If your only relying on the ladybirds appetite to be enough it sounds like you'll need a lot more ladybirds to tip the food chain balance in your favour.

Alternatives are spot treating with soapy water/Sb Invigorator or introducing lacewing larvae (theses are used commercially and a lot more effective).

Hope that helps :)

Best Regards
Green Gardener

Valorada con 5 estrellas sobre 5

Bee Hotel and Solitary Bee cocoons

I bought a Bee Hotel and 50 solitary bee cocoons in March and am thrilled with how succesful the hatching of the cocoons and the populating of the Bee Hotel has been. My one criticism is that it is a complete time waster standing staring at the bee activity when there are so many jobs to do:) Highly recommend we all have one in our garden:)

30 de abril de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

NOt Flexibilityompt ALL…

Although the order was very prompt ALL the the three Nematode packs to be used at weekly intervals - difficult to do in such changeable weather- ALL HAD the same date - expiring within 3 week and a half. Not at all flexible and ill thought out. At least the last pack could have been despatched later. No way to order this way on website - it requires a phone call!!!!!

19 de febrero de 2025

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