Since using Green Gardener we have found the service very good indeed. Importantly orders arrive very quickly with their chosen delivery service, and such quickness is necessary in some cases for the... Ver más
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Consulta las opiniones de los clientes
The order arrived quickly and with very detailed instructions. I think it would be useful to have instructions aimed at clearing houseplants as well, as I had to modify what I did ( for example I co... Ver más
Haben Nematoden gegen Ameisen bestellt und angewendet . Alles genau wie von Green Guardian vorgeschrieben gemacht und ratz Fitz waren die Ameisen verschwunden . Für uns war wichtig das alles ohne Che... Ver más
Excellent customer service. They're my go to company, for a lot of garden products, especially nematodes. Good info on their website, easy to order, and items are dispatched and delivered promptly... Ver más
Información sobre la empresa
- Jardín
- también en la categoría
- Empresa de fumigación y control de plagas
Escrito por la empresa
Green Gardener supplies NATURAL chemical free pest controls. We supply Nemaslug, Nemasys Vine Weevil Killer & other natural pest controls by mail order.
Información de contacto
B12 Base Business Park, IP12 2TW, Rendlesham, Reino Unido
- 01493750061
- orders@greengardener.co.uk
- greengardener.co.uk
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Condescending customer service …
Ordered a family pack of ladybirds and larvae. Incomplete package as no bags provided for larvae release! some ladybirds were already dead!! In desperation we used our own envelopes Lost all the larvae as the envelopes we attached to the trees were the wrong size! phone calls not returned despite answer machine saying leave a message. Customer service awful. Would rather spend hours writing several emails to us explaining why everything was our fault and not theirs as it was a bank holiday. Condescending! Not taking any responsibility for incomplete package. Claimed not to have received our phone calls until we sent a copy of our phone log ! Claimed to see lots of larvae “running around” in video we sent showing just two larvae moving ! It’s never about the money or a refund . It’s always about how the company treat you ! We were first time customers. we have a mini orchard and allotment ! Could’ve been life long customers. It’s a big fat NO from us !!
Ps the missing envelopes were offered to us AFTER we had already told them that the larvae had all been blown away !!!! A partial Reimbursement was offered for 5/6 dead ladybirds IF we had kept the dead ladybirds as proof !!!! Some of them had fallen into the grass !

Respuesta de Green Gardener
Total waste of £50 and they don't allow negative reviews
Spent £50 on adult ladybirds, larvae and a ladybird barn. Complete waste of money. Followed instructions exactly as stated. The adult ladybirds were alive, but disappeared after a few days. The larvae looked dead on arrival, but I thought they were dormant, so I still placed them on the tree in the paper bags provided. 4 weeks on: zero activity and the tree is still aphid-infested. I left 1-star reviews on their website and they did not publish them. BUYER BEWARE!
EDIT FOLLOWING REPLY:
The 'husks' that you mention would have been visible and confirmation of activity were THE ONLY THINGS in the plastic boxes, nothing else alive or dead.

Respuesta de Green Gardener
Great products, efficient customer service
I had ordered from them before and they have a great product selection. I made a mistake when placing the order and it went to my neighbour, who refused the delivery. When the order arrived back at their warehouse a refund was processed, the customer service was efficient if not the frendliest - but at least there's a person replying and they're relatively easy to get hold of. Their ladybug larvae are good value for money and they have a good selection of non-chemical pest control.

Respuesta de Green Gardener
Purchased 2 x Solar Outdoor Pest…
Purchased 2 x Solar Outdoor Pest Repeller.
The product has 2 positive reviews on the website. My negative review submitted a couple of weeks ago has failed to appear.
The pest repellers I purchased do not repel. Targeted animals are not deterred one little bit.
Save your money.
Delivery was prompt but caterpillars …
Delivery was prompt but caterpillars to be delivered later
Very fast delivery thank you
Far too quick for a review
Far too quick for a review. Bees have yet to hatch from cocoons. Vague idea when they would have been dispatched.
Positive instructions on receipt. When I placed them as advised, wild bees fling around them. Are they a threat to larvae.
First class service and delivery as…
First class service and delivery as always over the years.
delivered order as promised when…
delivered order as promised when promised with the correct products
Disappointment
Easy to order, fast service and delivery. Unfortunately the three cotton bags of ladybug larvae have not developed at all and therefore have had no effect on our aphid problem after two weeks.

Respuesta de Green Gardener
Order delivered quickly.
Bee Hotel and Solitary Bee cocoons
I bought a Bee Hotel and 50 solitary bee cocoons in March and am thrilled with how succesful the hatching of the cocoons and the populating of the Bee Hotel has been. My one criticism is that it is a complete time waster standing staring at the bee activity when there are so many jobs to do:) Highly recommend we all have one in our garden:)
Great value and speedy delivery.
NOt Flexibilityompt ALL…
Although the order was very prompt ALL the the three Nematode packs to be used at weekly intervals - difficult to do in such changeable weather- ALL HAD the same date - expiring within 3 week and a half. Not at all flexible and ill thought out. At least the last pack could have been despatched later. No way to order this way on website - it requires a phone call!!!!!
Speedy delivery of my goods with secure…
Speedy delivery of my goods with secure packaging. Great selection of green alternatives for the organic gardener.
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