GrensonOpiniones 

62
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The service from Grensons was exceptional from start to finish. I sent them a 25 year old pair of black brogues to be re heeled and re soled, they came back looking like new but still with the worn... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I recently purchase a pair of your Lloyd shoes, this is my first pair of GRENSON shoes and I was expecting a fantastic hand made quality shoe? Unfortunately this is not what I have received, I can... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Grenson makes an amazing hiking boot. I purchased one of their Nanette models, which arrived nicely packed in …I think under a week? From the UK to California, so lightning fast, anyway. They look... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Been shopping with Grenson since 2011, and I’m always happy with the product. I love their brand, the story and heritage. There are very clear similarities between Grenson (in my opinion) and some... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Zapatería
  2. Tienda de calzados
  3. Tienda de ropa
  4. Tienda de ropa para hombres
  5. Fábrica de zapatos

Escrito por la empresa

Grenson is a British footwear brand founded in 1866 in Northamptonshire, the historic home of English shoemaking. With more than 150 years of experience, the company combines traditional craftsmanship with contemporary design to create shoes and boots for men and women that are made to be worn and enjoyed for years. Many Grenson styles are made using Goodyear welted construction, a time-honoured method that involves multiple skilled processes and results in footwear that is durable, comfortable and capable of being repaired or resoled. This allows customers to extend the life of their shoes and get long-term value from every pair. While the brand has deep roots in heritage shoemaking, Grenson is also known for its modern approach to design. Collections often reinterpret classic styles, and innovations such as the distinctive Triple Welt sole bring a contemporary edge to traditional craftsmanship. Today, customers can shop Grenson footwear through the brand’s online store and selected retail locations. The company continues to focus on quality materials, thoughtful design and responsible production, while exploring initiatives aimed at improving sustainability and product longevity. From classic brogues and boots to more modern silhouettes, Grenson’s goal remains the same as it was in 1866: to make well-crafted shoes that customers will enjoy wearing for years to come.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

62 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(62)

41 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

awesome shoes in style

awesome shoes in style, workmanship and durability.

25 de junio de 2026
Opinión espontánea
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Respuesta de Grenson

Hi Karim, Thank you so much for your feedback. Great to hear and we will make sure the guys in the factory are aware as well. We look forward to being able to serve you again in the future.

Valorada con 5 estrellas sobre 5

Black Brogues repair

The service from Grensons was exceptional from start to finish. I sent them a 25 year old pair of black brogues to be re heeled and re soled, they came back looking like new but still with the worn in comfort.
I paid £110 for my shoes and similar ones are £350 so the £170 I paid for this service was money well spent.
Hopefully they will last another 25 years.

29 de junio de 2026
Opinión espontánea
Logotipo de Grenson

Respuesta de Grenson

Hi Henry, Thank you for such amazing feedback. We will make sure that the factory are aware of this as well. They really do a fantastic job on repairs and I know this will please them to hear. Thank you so much for taking the time to note your feedback. Here's to enjoying your Grenson shoes for many years to come!

Valorada con 5 estrellas sobre 5

So happy to have discovered this company.

Grenson makes an amazing hiking boot. I purchased one of their Nanette models, which arrived nicely packed in …I think under a week? From the UK to California, so lightning fast, anyway. They look beautifully made and they fit beautifully too, which is pretty thrilling. I have a slightly wide foot and don’t love having to suffer through wearing shoes until they stretch. These fit like a glove. Also, they have _excellent_ support, even though the boot is surprisingly light weight. They are the best hiking shoes I’ve ever tried. A final surprise, they are weirdly flattering. I am a size 10 US or 7.5 UK and most athletic shoes look enormous on me. These really don’t. They are nice enough to wear in the city without looking out of place. This was my first purchase from Grenson and I’ve just gone back to their site to buy another pair of their shoes in a different category.

24 de junio de 2026
Opinión espontánea
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Respuesta de Grenson

Thank you so much for this great feedback. Nanette is our most popular women's boot that we have produced. Assuming you are based in the U.S. it is also great to know our carriers are delivering as quickly as we would expect from them. We're so glad to hear that the boots fit well and we look forward to being able to serve you again in the future.

Valorada con 5 estrellas sobre 5

Still the brand that delivers it is an…

Still the brand that delivers it is an honour to wear the shoes from the masters !
Very pleased with my new sneaker sandals .
My 3rd pair of Grensons…. Always on point

23 de junio de 2026
Opinión espontánea
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Respuesta de Grenson

Thank you for the glowing review Gareth! We're very greatful for your orders and we look forward to hopefully serving you again in the near future.

Valorada con 1 estrellas sobre 5

I recently purchase a pair of your…

I recently purchase a pair of your Lloyd shoes, this is my first pair of GRENSON shoes and I was expecting a fantastic hand made quality shoe? Unfortunately this is not what I have received, I can only assume they are seconds or a sample shoe not for resale?

The finish is poor, frayed stitching, frayed inner liner, uneven colour application and detached heel block on both shoes.
I assume sending these shoes out was a mistake and they haven’t been through you rigorous QA process.

18 de junio de 2026
Opinión espontánea
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Respuesta de Grenson

Hi Jon, Thank you for taking the time to write about the experience you have received. This is of course, never the experience we want to offer our customers. Please can you confirm that you have contacted our customer services team with this and your order number? They are best placed to assist you in this scenario. We will pass over your name to them as well from this review to make sure they have received your note and can act on it asap. We will make sure this is resolved nd put right for you.

Valorada con 5 estrellas sobre 5

Beautiful craftsmanship.

Beautiful craftsmanship. I own many shoes and these are easily the most well-made loafers I own. Got a made in England pair and the details are wonderful to look at. They fit perfectly out of the box and are true to my EU size. Even the handwriting on the box was beautiful!

On shipping, I didn't expect them to ship so quickly to the US- took about half a week from order date to the west coast. I honestly wouldn't have minded waiting longer. Kind of crazy. Maybe I got lucky.

15 de junio de 2026
Opinión espontánea
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Respuesta de Grenson

Thank you JL for the glowing review. We will make sure the factory are made aware of your comments as they will be pleased to hear this as well.
Our standard shipping is next-day air freight to most major U.S. cities. We utilise electronic customs clearance processes as well, so that the goods clear the border whilst in the air to speed up delivery.
As a small business, our warehouse can get slightly behind when we are in sale. This is purely due to the influx of orders, but we always try to get an order out as fast as we can as we know it matters to customers.
Thanks again for taking the time out to add such a lovely review. We look forward to serving you again in the future.

Valorada con 5 estrellas sobre 5

Better than RedWings

Got 2 pair of boots in the sale. Both really well made and better than my Red Wings I had a few years ago.

Petty issue really didn’t get boot bags for storage. But other than that people need these boots in their lives.

16 de junio de 2026
Opinión espontánea
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Respuesta de Grenson

Thanks Darren. Fantastic feedback to receive. Really appreciate you taking the time to review and we look forward to hopefully serving you again in future.

Valorada con 5 estrellas sobre 5

Beautiful pair of Nate suede loafers.

Beautiful pair of Nate suede loafers.
Great price on sale. They only had size 10.5 and I'm always an 11. I thought I would chance it and glad I did they were still loose, but put insoles in and they are fine. This is my first pair of Grensons
and very pleased with the quality and style.

15 de junio de 2026
Opinión espontánea
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Respuesta de Grenson

Thanks Tim. Nate is a 'G' fitting so some people find this slightly wider whereas others find it fits perfectly. Glad you find these fit you well and thank you for taking the time to add such detailed feedback.

Valorada con 5 estrellas sobre 5

Dusty suede boots

Love my new boots, first purchase from Grenson, really delighted, excellent quality & craftmanship

15 de junio de 2026
Opinión espontánea
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Respuesta de Grenson

Thanks Alison. Really greatful for you taking the time to leave a review. We're very glad to hear that you are pleased with them. We look forward to serving you again.

Valorada con 4 estrellas sobre 5

Overall I really love Grenson shoes

Overall I really love Grenson shoes. I like that they are made in England and designs that are different. I’ve got several pairs of shoes and boots that last really well. The only downside is that the fit is not always consistent eg sometimes wide, sometimes narrow, but this is a minor point really.

8 de junio de 2026
Opinión espontánea
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Respuesta de Grenson

Thanks Stephanie. Really glad to hear you are enjoying your boots. Thank you also for the constructive feedback on fittings. We have addeds a new page that will hopefully help a little with width fittings. If you click on the last code of any product page, you will jump to the last used on that item on our lasts page. It will explain more about the last and the width of the fitting. Hope that might help and thank you again for the feedback. It's greatly appreciated.

Valorada con 5 estrellas sobre 5

Good quality shoes

Good quality shoes. Out of stock in my size but received an email with my size in stock so now very happy with purchase. Delivery straightforward.

9 de junio de 2026
Opinión espontánea
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Respuesta de Grenson

Thank you for the great feedback! Really good to know that our out of stock alert was useful. We are seeing more and more people use it. it's fantastic though to know it is doing exactly what it should. Thanks again!

Valorada con 5 estrellas sobre 5

Been shopping with Grenson since 2011

Been shopping with Grenson since 2011, and I’m always happy with the product. I love their brand, the story and heritage. There are very clear similarities between Grenson (in my opinion) and some of the historical Italian brands, that are often featured in news outlets etc.

Their designs, variety in lasts and looks, is oustanding. The quality is way above par. The equivalent value for money is hard find anywhere.

All this is tied together for me as a customer, by the magnificent service they provide. Be it VAT/Customs handling, returns, exchanges or merely a general inquiry about fit, last or size, I’ve always been treated kindly and with professionalism.

9 de junio de 2026
Opinión espontánea
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Respuesta de Grenson

Thank you Soren. It really is fantastic to hear that the full offering of our service from product to international shipping & customer service is working as it should. We really appreciate you talking the time to write this review. We hope you enjoy your new shoes!

Valorada con 5 estrellas sobre 5

Every time I buy a pair

Every time I buy a pair, I get even more excited for my next purchase. Truly the best shoe brand, exceptional quality, comfort, and timeless style

11 de junio de 2026
Opinión espontánea
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Respuesta de Grenson

Thank you Ramiar. That is truly wonderful to hear that our products are appreciated this much. Thanks for taking the time to review and for your custom. We hope you enjoy your new purchase!

Valorada con 5 estrellas sobre 5

im always with Grenson on my feet

im always with Grenson on my feet, specially boots, long life, durability, quality, comfort, style.
super fast delivery to barcelona
i couldnt say the same for sneakers.
but Grenson is TOP brit style and heritage

9 de junio de 2026
Opinión espontánea
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Respuesta de Grenson

Thanks David! We are so pleased to hear about your boots. Glad to know our investments in export processes are really working as well post Brexit. Thank you so much for taking the time to review and we look forward to serving you again in the future.

Valorada con 5 estrellas sobre 5

Stylish and comfortable

I own several pairs of Grensons. Stylish and super comfy. Always getting compliments. Customer for life.

8 de junio de 2026
Opinión espontánea
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Respuesta de Grenson

Wow! Thanks Joan. great feedback to receive and glad you love your new shoes. We look forward to serving you again.

Valorada con 5 estrellas sobre 5

Great boots, great company!

I’ve been buying boots from Grenson for years and have always been super pleased, the quality is always spot on and on the rare occasion there’s been a problem their customer service is prompt and responsive. Returns are straightforward and efficient too. Couldn’t be happier…

8 de junio de 2026
Opinión espontánea
Logotipo de Grenson

Respuesta de Grenson

Thanks Darren. Really appreciate you taking the time to add your review. Great to hear from regular customers as well. We look forward to being able to serve you again for your next pair.

Valorada con 5 estrellas sobre 5

3 pair of sneakers & counting...

3 pair of sneakers purchased since the beginning of this year, same style but each a different colour.
Great to find something that suits and when you do stick with it, especially if they come in varying designs.
Have received a few favourable comments too... winning!

3 de junio de 2026
Opinión espontánea
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Respuesta de Grenson

Hi Andrew, thanks for taking the time to review our services. Great news to hear you have been receiving compliments on your new Sneakers!
We look forwards to hopefully serving you again in the near future.

Valorada con 5 estrellas sobre 5

My experience thus far has been…excellent!

My experience thus far has been excellent. The shoes are high quality and can range from trendy to classic.

3 de junio de 2026
Opinión espontánea
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Respuesta de Grenson

Thank you Gregory. We really appreciate you taking time to write about your experiences in shopping with Grenson.

Valorada con 5 estrellas sobre 5

Milo Waterproof Chelsea Boots

Ordered a pair of Milo Waterproof Chelsea Boots on 2nd June 2026. Order dispatched the same day. Tracking with DPD is excellent. Had them delivered to my local YEEP Locker. Absolutely great, they were ready to be collected the next day! The lovely red shoebox containing my new boots was packed in a substantial cardboard box to ensure my order arrived in perfect condition. Well worth the 6 quid shipping.
I am delighted with my new Milo WP boots. They are beautifully finished. The quality is superb, materials used and workmanship. They fit my feet so nicely, and are ever so comfy. This is my second pair of Milo boots, my first being a pair in tan leather which after 2 years regular wear still look fantastic and are equally as comfy. I cannot fault Grenson, their shoes and the service they provide is excellent.

2 de junio de 2026
Opinión espontánea
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Respuesta de Grenson

Thank you Patrick. We really appreciate you taking the time to add a review ref your experiences shopping with us. We hope you enjoy many years in your new Milo boots.

Valorada con 1 estrellas sobre 5

Grenson have the worst customer service of any online store I use

Grenson customer service won’t answer the telephone on their website

When you write in, they don’t believe what you say

They do not help they merely pass the problem back to you

They have not solved the non-delivery issue

I still have not received my shoes, despite being told they would be delivered

5 de junio de 2026
Opinión espontánea
Logotipo de Grenson

Respuesta de Grenson

Thank you for taking the time to detail your experiences. We only use reputable carriers and it is frustrating to see there has been a delivery issue. Please do make this clear to our customer services team in any correspondance and we will always try to do what we can to resolve an issue. Apologies for the negative exoperience thus far and here's hoping the team can resolve this for you.

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