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GRIIDOpiniones 

220
•
TrustScore: 4.5 sobre 5

4,6

Tienda de vestimenta deportiva
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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered XS tracksuit with shorts and tee shirt for my son’s birthday. Slight mix up when delivered they had sent medium shorts and tracksuit bottoms. Once I emailed GRIID they responded straight away... Ver más

Valorada con 5 estrellas sobre 5

Edited as after two washes brabd name fell off and clothing went down hill very fast havent purchased since ... extremely fast delivery sizing is small fit glad I sized up the quality is very goo... Ver más

Valorada con 5 estrellas sobre 5

Irish company Great fitting well made tracksuits. I bought two as they were on sale. Both great value for money. The brand definitely stands out among the rest. Swift delivery. So overall I w... Ver más

Valorada con 5 estrellas sobre 5

Can't believe how fast the delivery was ,ordered the tracksuit 12.30pm on the Thursday was at my house for 10am next day & didn't pay for next day delivery. Fantastic service!!!! Brilliant quality... Ver más

Información sobre la empresa

  1. Tienda de vestimenta deportiva

Escrito por la empresa

GRIID has a wide range of cutting edge sportswear & lifestyle clothing. From Men's Tops, Bottoms, Jackets, Tracksuits, Coats built for the pinnacle of performance.

Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

220 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 80% de las opiniones negativas

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4,6

Todas las opiniones

(220)

104 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Recieved order the day after id placed…

Recieved order the day after id placed it , items were too small so sent back for exchange , one item out of stock so I was emailed to tell me they could replace with another item that would match the tracksuit and recieved replacements the next day , excellent customer service will definetly be ordering again !

21 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Warning for UK buyers

If you are purchasing any items from GRIID and live in the UK, please be aware that if you have a return, it will not reach them and be returned due to it being refused by customs. T-shirt returned on 17-12-2025, Royal Mail, International Track & Signed and returned to me 2 months later. Now left with a t-shirt and expensive shipping cost that I won't get back. The Company are happy to sell to the UK but returns can't be sent ?

19 de febrero de 2026
Opinión espontánea
Logotipo de GRIID

Respuesta de GRIID

Hi JazzyGMC,

We’re really sorry to hear about your experience and the frustration this has caused.

We want to clarify that we absolutely do accept returns from the UK with no problem. However, when a parcel is refused or returned by customs, unfortunately this is outside of our control. The customs documentation is completed by the shipping carrier at the point of postage, and if it is filled incorrectly or processed in a certain way by customs authorities, the parcel can be rejected and sent back to the sender. This isn’t something we can influence once the parcel is in transit.

To help avoid this, we also offer a UK return label service. When customers request a return through us, we can provide a prepaid label where the correct customs paperwork is generated directly through Royal Mail on our account. This greatly reduces — and in most cases eliminates — the risk of customs refusal.

We’d really like to help resolve this for you. Please contact our support team with your order details so we can review the situation and see what we can do to assist further.

Thank you,

– GRIID Support Team

Valorada con 1 estrellas sobre 5

Ordered a tracksuit recently went to…

Ordered a tracksuit recently went to the neighbors house even though it was sent to my address opened the package up and received the wrong tracksuit and then asked to send it back and they will send me a new one sent it out 4 days ago still not received the tracksuit I’ve also sent them emails 3 times no answer spent €10 on postage and €150 on a tracksuit complete waste of money and bad customer service won’t be ordering again.

6 de febrero de 2026
Opinión espontánea
Logotipo de GRIID

Respuesta de GRIID

Hi Tadhg,

Sorry to hear about your experience — we understand how frustrating this situation is.

From the delivery information provided by DPD, the parcel was delivered to a neighbour. This is their standard procedure when there is no answer at the address, to avoid leaving the parcel unattended outside.

In relation to the exchange, we have not yet received the returned tracksuit back to our warehouse since being advised it was sent, which means we haven’t been able to dispatch the replacement yet. As soon as it arrives with us, the correct tracksuit will be sent out immediately.

If you can share the return tracking details with us, we can also check its progress from our side.

Again, apologies for the inconvenience caused and we’ll get this resolved as quickly as possible once the return reaches us.

GRIID

Valorada con 1 estrellas sobre 5

Very poor quality and extra expense to return

Very poor quality products for the price and the sizing is not true to size and you have to pay €4.95 extra to return poor quality clothing that not the correct size. Never again.

20 de enero de 2026
Opinión espontánea
Logotipo de GRIID

Respuesta de GRIID

Hi,

We’re sorry to hear that you felt the quality wasn’t up to your expectations. This is never the experience we want customers to have, and we appreciate you taking the time to share your feedback.

Regarding sizing, we do provide a detailed size chart on every product page to help customers choose the most suitable fit before ordering. We always recommend checking this carefully, as fit can vary depending on preference.

In relation to the €4.95 return fee, this charge is for the return label issued by the post office. This cost is not received by us and is set by the carrier, not by Griid.


Kind regards,
Griid Official

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