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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Visited Dr S Latif 17-08-25 in Vale of Glamorgan offices - 5/5 stars easily rewarded. He was generous with his time and listened to the facts regarding my health issue and within a matter of moments... Ver más

Valorada con 5 estrellas sobre 5

I had a car accident recently and made a claim for whiplash injury. Mr Abbasi was amazing in his detailed and careful evaluation. He offered me very helpful advice and the medico legal report was refl... Ver más

Valorada con 5 estrellas sobre 5

Extremely easy to deal with making a difficult process much easier to navigate. Dr Bashir Al-Shakarchi was very thorough and respectful. Very quick response, producing the medical report very soon a... Ver más

Valorada con 5 estrellas sobre 5

I started having issues with GRIP after installing some unrelated software. These were very quickly addressed by Muhammed. Impressive level of support and much better than some of the others in the ma... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compañía de software
  2. Servicio de administración de empresas
  3. Grupo de medicina

Escrito por la empresa

Medico-legal software and secretarial services provider.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

184 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Dr Ali was professional and was very…

Dr Ali was professional and was very thorough in his examination. Listened to my issues and made me feel comfortable.

20 de marzo de 2025
Opinión espontánea
Logotipo de GRIP Technologies Ltd

Respuesta de GRIP Technologies Ltd

We are glad that Dr Amjad Ali and his team was able to help you.

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!

Best regards.
GRIP Technologies Limited

Valorada con 1 estrellas sobre 5

0 stars

I wish I could give GRIP Technologies 0 stars. I have found that they have no regard for good customer service, and seem to be unable to listen and explain things to their customers in a concise and logical manner. There is no team cohesion with one person in their team advising one thing, and another person advising another thing. It seems that Muhammad who is the Director of the company seems more interested in arguing with his customers than thinking outside the box and trying to compromise. Most importantly, I believe the organisation is not complaint with their data privacy obligations and I’ve had no choice but to refer my concerns to the regulator. I would beware at all costs if I had my time over.

I have seen the response and respectfully disagree. There is nothing illegal or unethical about providing factual information. Your customer service is diabolical. Not responding to emails for several weeks. Hanging up on customers when they call. Speaking over customers when they are trying to speak. All examples of terrible customer service. Buyer beware!

5 de marzo de 2025
Opinión espontánea
Logotipo de GRIP Technologies Ltd

Respuesta de GRIP Technologies Ltd

We are sorry to hear you were dissatisfied with your experience.

To clarify, the expert did not feel your request was appropriate, and we are unable to override a signed medical opinion.

Your instructing agency was contacted, who supported the decision by having consultation with your instructing solicitors and agreed that your request could not be actioned.

We strive to provide clear and courteous communication, even when we are unable to meet a specific request. We take all data privacy obligations seriously and have appropriate safeguards and policies in place to remain fully compliant.

We understand this outcome was disappointing, but we remain committed to ethical practice and compliance with legal and regulatory standards.

Valorada con 5 estrellas sobre 5

Dr Latif is friendly and provided a…

Dr Latif is friendly and provided a great service. Highly recommend.👍👌

17 de febrero de 2025
Opinión espontánea
Logotipo de GRIP Technologies Ltd

Respuesta de GRIP Technologies Ltd

We are glad that Dr Shahzad Latif and his team was able to help you.

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!

Best regards.
GRIP Technologies Limited

Valorada con 5 estrellas sobre 5

I was greeted and attended very…

I was greeted and attended very quickly. Questions were straightforward and physical examination was easy to understand and do as well

8 de febrero de 2025
Opinión espontánea
Logotipo de GRIP Technologies Ltd

Respuesta de GRIP Technologies Ltd

We are glad that expert and the team was able to help you.

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!

Best regards.
GRIP Technologies Limited

Valorada con 4 estrellas sobre 5

Good experience

Happy with the experience in the end,

4 de febrero de 2025
Opinión espontánea
Logotipo de GRIP Technologies Ltd

Respuesta de GRIP Technologies Ltd

Thanks so much for taking the time to leave us a 4-star rating – it's much appreciated!

Best regards.
GRIP Technologies Limited

Valorada con 5 estrellas sobre 5

Quick appointment time

Quick appointment time. Good communications regarding the appointment. Straight forward process with no issues. Excellent service.

10 de enero de 2025
Opinión espontánea
Logotipo de GRIP Technologies Ltd

Respuesta de GRIP Technologies Ltd

We are glad that the expert and his team was able to help you.

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!

Best regards.
GRIP Technologies Limited

Valorada con 5 estrellas sobre 5

Excellent service provided by Dr…

Excellent service provided by Dr Mahmood.

21 de diciembre de 2024
Opinión espontánea
Logotipo de GRIP Technologies Ltd

Respuesta de GRIP Technologies Ltd

We are glad that Dr Khalid Mahmood and his team was able to help you.

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!

Best regards.
GRIP Technologies Limited

Valorada con 5 estrellas sobre 5

Easy to book

Easy to book, and easy to visit.

28 de diciembre de 2024
Opinión espontánea
Logotipo de GRIP Technologies Ltd

Respuesta de GRIP Technologies Ltd

We are glad that we were able to help you.

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!

Best regards.
GRIP Technologies Limited

Valorada con 3 estrellas sobre 5

Location not great

The process of the medical review for the personal Injury Portal worked well and was efficient and the doctor was nice. However the location for the medical assessment was not. It was held in a small hotel bedroom in a very strange ("described as "quirky") hotel/holiday lodge on the outskirts of Alnwick.

I have just seen the reply to my review and i totally disagree. I have never been in a hotel meeting room that only had chairs for two people and contained two beds and a washbasin.

12 de diciembre de 2024
Opinión espontánea
Logotipo de GRIP Technologies Ltd

Respuesta de GRIP Technologies Ltd

We are glad that the expert and his team was able to help you.

I am sorry to know about the feedback about the venue. With all due respect, we have to disagree it was not the bedroom as this meeting always happens in the meeting rooms.

Best regards.
GRIP Technologies Limited

Valorada con 5 estrellas sobre 5

The doctor was very welcoming

The doctor was very welcoming, he told me when he could see me and said that he was running slightly behind schedule. He was very down to earth and pleasant. He made me feel at ease.

10 de diciembre de 2024
Opinión espontánea
Logotipo de GRIP Technologies Ltd

Respuesta de GRIP Technologies Ltd

We are glad that Dr Syed Faisal Raza and his team was able to help you.

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!

Best regards.
GRIP Technologies Limited

Valorada con 5 estrellas sobre 5

Felt really comfortable with the Doctor

12 de diciembre de 2024
Opinión espontánea
Logotipo de GRIP Technologies Ltd

Respuesta de GRIP Technologies Ltd

We are glad that Dr Ghulam Murtaza and his team was able to help you.

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!

Best regards.
GRIP Technologies Limited

Valorada con 5 estrellas sobre 5

Dr Syed Faisal Raza was highly…

Dr Syed Faisal Raza was highly professional. He made us feel comfortable and at ease.

9 de diciembre de 2024
Opinión espontánea
Logotipo de GRIP Technologies Ltd

Respuesta de GRIP Technologies Ltd

We are glad that Dr Syed Faisal Raza and his team was able to help you.

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!

Best regards.
GRIP Technologies Limited

Valorada con 5 estrellas sobre 5

Really efficient

Really efficient, wouldnt hesitate to use again :)

9 de diciembre de 2024
Opinión espontánea
Logotipo de GRIP Technologies Ltd

Respuesta de GRIP Technologies Ltd

We are glad that Dr Amjad Ali and his team was able to help you.

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!

Best regards.
GRIP Technologies Limited

Valorada con 5 estrellas sobre 5

Professional and calm DR I felt…

Professional and calm DR I felt comfortable with the assessment

5 de diciembre de 2024
Opinión espontánea
Logotipo de GRIP Technologies Ltd

Respuesta de GRIP Technologies Ltd

We are glad that Dr Muhammad Ather and his team was able to help you.

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!

Best regards.
GRIP Technologies Limited

Valorada con 5 estrellas sobre 5

Amazing Staff

Brilliant, kind and polite members off staff ensured a smooth and comforting medical assessment. Recommend for anyone else who is seeking a in depth medical report thank you.

27 de noviembre de 2024
Opinión espontánea
Logotipo de GRIP Technologies Ltd

Respuesta de GRIP Technologies Ltd

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!

Best regards.
GRIP Technologies Limited

Valorada con 5 estrellas sobre 5

Very professional

Very understanding and made me feel at ease with no pressure listened to what i said .

26 de noviembre de 2024
Opinión espontánea
Logotipo de GRIP Technologies Ltd

Respuesta de GRIP Technologies Ltd

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!

Best regards.
GRIP Technologies Limited

Valorada con 5 estrellas sobre 5

Excellent Service

Excellent Service

15 de noviembre de 2024
Opinión espontánea
Logotipo de GRIP Technologies Ltd

Respuesta de GRIP Technologies Ltd

We are glad that Dr Muhammad Zafar Jatoi and his team was able to help you.

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!

Best regards.
GRIP Technologies Limited

Valorada con 5 estrellas sobre 5

Very patient and understanding

Very patient and understanding, and very well mannered would recommend if you need a sound minded medical professional

10 de noviembre de 2024
Opinión espontánea
Logotipo de GRIP Technologies Ltd

Respuesta de GRIP Technologies Ltd

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!

Best regards.
GRIP Technologies Limited

Valorada con 5 estrellas sobre 5

Had a great appointment

Had a great appointment, not a bad word to say.

20 de noviembre de 2024
Opinión espontánea
Logotipo de GRIP Technologies Ltd

Respuesta de GRIP Technologies Ltd

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!

Best regards.
GRIP Technologies Limited

Valorada con 5 estrellas sobre 5

Great service

Great service. Fast service and friendly.

18 de noviembre de 2024
Opinión espontánea
Logotipo de GRIP Technologies Ltd

Respuesta de GRIP Technologies Ltd

We are glad that Dr Khalid Mahmood and his team was able to help you.

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!

Best regards.
GRIP Technologies Limited

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