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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

As a school party, we regularly visit London and we always see The Lion King. This year we fancied a change. We knew it was busy, but Ross Finbow at Group Line was heaven-sent. He listened, supported... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Theresa Baker is always helpful and this time recommended stage seats to see Arcadia. As she had been herself, it was really good to get her opinion on those seats. The whole of my group thoroughly en... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Worked with Ross to book in a large group attending a show and might I say, the service was absolutely amazing! Ross was so easy to work with, answered all of the questions I had very promptly and mad... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our 'Rose Street Theatre Club', based in Wokingham, Berkshire, yesterday took a group of 106 elderly members, in two coaches, to the Savoy Theatre to see Paddington, the Musical. Our group... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Vendedor de entradas para eventos
  2. Productora de teatro

Escrito por la empresa

Group Line is a multi-award winning, London based ticket agency that has been providing exceptional service and unforgettable experiences for schools for more than 30 years. Group Line is proudly owned and operated by ATG ENTERTAINMENT, the global leader in live entertainment. We offer competitive and exclusive group rates to the best London has to offer.


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

588 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(588)

182 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Ross from Groupline was extremely easy…

Ross from Groupline was extremely easy to communicate and work with. He provided an excellent seamless service for the school trip I was organising and would do it again with him.

23 de enero de 2026
Opinión espontánea
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Respuesta de Group Line

Grateful for your review!

Valorada con 5 estrellas sobre 5

Ross at GroupLine: Highly Recommended

Ross from GroupLine provided outstanding service from start to finish. If you need to plan a theatre night for a large group of students, he is absolutely the key person to contact. He is kind, always available, and extremely focused on finding the best possible solution in terms of price, shows, and conditions. His support made the whole process smooth and stress-free, and his professionalism really stood out. A big thank you to Ross. I would highly recommend him to anyone who needs reliable and expert support for group theatre bookings.

4 de febrero de 2026
Opinión espontánea
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Respuesta de Group Line

Thank you for your excellent review.

Valorada con 5 estrellas sobre 5

Our Groupline representative

Our Groupline representative, Neil McMinnies, was wonderful. Once I made my request, he was right on it. He did a great job getting our group great seats and had the full transaction completed in a day. My first go to is always groupline.

1 de febrero de 2026
Opinión espontánea
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Respuesta de Group Line

We really appreciate your kind review about Neil.

Valorada con 5 estrellas sobre 5

Thank you for our Paddington school trip tickets

I am in the process of organising a school trip to London and Paddington is top of the student list. Due to the popularity of the show, Group Line Sam Young had to keep searching for suitable dates for our school - we can only do a Thursday - and BINGO, Sam eventually got the school tickets. I can't thank Sam enough for having the patience to keep searching and for getting the school the tickets required. Brilliant service and I wouldn't hesitate to come again to Group Line.

3 de febrero de 2026
Opinión espontánea
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Respuesta de Group Line

Thank you for taking the time to leave us a great review.

Valorada con 5 estrellas sobre 5

Great Experience

Ross was great and handled our group ticket purchase to the Hunger Games play quickly and efficiently. Thank you!

28 de enero de 2026
Opinión espontánea
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Respuesta de Group Line

We’re thrilled by your feedback, thank you!

Valorada con 5 estrellas sobre 5

Group Line Bookings


Group Line provide excellent seats for performances and are very flexible if you want to add/reduce your expected numbers. It has some exclusive rates for various shows and where possible will extend deadlines for payment. I have just been to MJ the Musical and the seats were fantastic. I have booked many shows over the years with them and Theresa Baker, who assists me with my bookings is really helpful. Great Company

22 de enero de 2026
Opinión espontánea
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Respuesta de Group Line

Big thanks for the positive feedback for Group Line and Theresa!

Valorada con 5 estrellas sobre 5

West End tickets - Thank you Jade!

I was able to use the group option to book 10 west end theatre tickets and my experience was greatly assisted by Jade. Quick and friendly service and I especially appreciated the advice given about which seats would best suit my group! Many thanks!

12 de enero de 2026
Opinión espontánea
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Respuesta de Group Line

We appreciate you taking the time to share your experience.

Valorada con 5 estrellas sobre 5

A good experience

I often make group bookings for a group with SEND and their carers. ATG’s dedicated group line - specifically Ross who dealt with our complex booking - was very helpful both over the phone and by email. My only quibble would be that they only operate Mon-Fri and the normal Access booking team cannot make any amendments to Group Bookings.

A good experience for me and i have no doubt that we will all have a lovely time!

14 de enero de 2026
Opinión espontánea
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Respuesta de Group Line

We’re delighted you had a 5-star experience.

Valorada con 5 estrellas sobre 5

I was trying to to set up a fairly…

I was trying to to set up a fairly complex community theatre trip for my school, and Ross and Group Line helped us see not one but two fantastic performances! Hope to keep working with Ross for future seasons!

8 de diciembre de 2025
Opinión espontánea
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Respuesta de Group Line

Thank you for your wonderful 5-star feedback.

Valorada con 5 estrellas sobre 5

Thank you to Ross Finbow

Thank you to Ross Finbow, he was great!
We're all looking forward to our school trip to see the Lion King soon, and hopefully many more.

23 de enero de 2026
Opinión espontánea
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Respuesta de Group Line

Thanks for the great rating

Valorada con 5 estrellas sobre 5

The fabulous Ross - thank you!

This was our second time booking a school group theatre visit with Ross, and once again the experience was seamless. Communication was clear and timely throughout, and the support provided made the whole process straightforward and stress-free. We felt well looked after from start to finish and would happily book again.

26 de enero de 2026
Opinión espontánea
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Respuesta de Group Line

Thank you for rating us 5 stars — it means a lot to our team

Valorada con 5 estrellas sobre 5

Excellent service via Group Line

Ross at Group line was extremely helpful as I wanted to make a provisional booking for brownies and guides for September 2026, I was making this request prior to Christmas.
Ross gave me plenty of time (month) to gain numbers, responded same day when I made an amendment to the numbers, payment made and e-tickets same day - excellent service. Thank you

15 de enero de 2026
Opinión espontánea
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Respuesta de Group Line

Thank you for your wonderful 5-star feedback on Ross and Group Line.

Valorada con 5 estrellas sobre 5

Amazing

Amazing! Neil was great and very helpful also to advice me some shows options for my groups !

23 de enero de 2026
Opinión espontánea
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Respuesta de Group Line

Thank you for the amazing rating!

Valorada con 5 estrellas sobre 5

Fab customer service

Fab customer service, remembered details about my trip when I called back up to rearrange certain things. Ross is a legend!

12 de enero de 2026
Opinión espontánea
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Respuesta de Group Line

Thank you for your 5-star review

Valorada con 5 estrellas sobre 5

Great service

I rang to book theatre tickets for my family as a block booking and because I was not familiar with the theatre wanted advice on where to sit having to accommodate ages from under 10 to over 70 .

I was fortunate to be advised by Ross who talked me through the whole process giving me various options and guidance so that by the end of the call I had all the tickets booked to my satisfaction

He was very polite efficient and knowledgeable throughout
Many thanks once again Ross



22 de diciembre de 2025
Opinión espontánea
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Respuesta de Group Line

Thank you for taking the time to share your feedback, this is lovely feedback on Ross.

Valorada con 5 estrellas sobre 5

It was my first time booking with…

It was my first time booking with Groupline and Neil provided me with an efficient group booking experience. Finding seats, taking payment and despatching tickets via email. Thank you.

18 de enero de 2026
Opinión espontánea
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Respuesta de Group Line

We really appreciate you sharing your thoughts.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service - always very helpful and responsive Neil in particular

12 de enero de 2026
Opinión espontánea
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Respuesta de Group Line

We’re grateful for your review on us and Neil

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