Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Recently made a large group booking (60+ people) for The Lion King later this year. A huge thank you to Neil for making the whole booking process smooth and for being very helpful and responsive throu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I regularly take clients to London - on a West End theatre trip. I purchase many tickets thru Group Line & often speak with Ross Finbow, whom i have always found to be not only very professional b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

An amazing team at Groupline especially Sam and Neil Incredibly fast and efficient service! I needed to secure tickets at short notice for a sold-out performance, and they handled it with speed and ki... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I run a theatre trips company and use GroupLine extensively. The whole team are helpful but Monika is my key contact and nothing is ever too much trouble. She is very efficient and flexible if I have... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Vendedor de entradas para eventos
  2. Productora de teatro

Escrito por la empresa

Group Line is a multi-award winning, London based ticket agency that has been providing exceptional service and unforgettable experiences for schools for more than 30 years. Group Line is proudly owned and operated by ATG ENTERTAINMENT, the global leader in live entertainment. We offer competitive and exclusive group rates to the best London has to offer.


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

519 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Helpful and efficient

All the staff at Group Line, including Neil, are very helpful, knowledgeable and efficient. They're a pleasure to work with.

13 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Big thanks

An amazing team at Groupline especially Sam and Neil Incredibly fast and efficient service! I needed to secure tickets at short notice for a sold-out performance, and they handled it with speed and kindness. Everything went smoothly from the initial inquiry to receiving the tickets. Highly recommended!"

17 de abril de 2026
Opinión espontánea
Logotipo de Group Line

Respuesta de Group Line

We’re grateful for your kind words.

Valorada con 5 estrellas sobre 5

Group booking for The Lion King

Recently made a large group booking (60+ people) for The Lion King later this year. A huge thank you to Neil for making the whole booking process smooth and for being very helpful and responsive throughout. This really made organising a large group much easier!

17 de abril de 2026
Opinión espontánea
Logotipo de Group Line

Respuesta de Group Line

Thanks for the amazing review! It means a lot to us and Neil.

Valorada con 5 estrellas sobre 5

Great service and great prices

I run a busy West End theatre visit group for older people. Group line and especially their agent Theresa Baker have arranged great seats, at great prices for us each month. We are listened to, given advice and the service is brilliant.
If you want great service and great prices use Group Line.

6 de febrero de 2026
Opinión espontánea
Logotipo de Group Line

Respuesta de Group Line

Thanks for the 5 stars on Theresa and Group Line

Valorada con 5 estrellas sobre 5

Excellent communication during the…

Excellent communication during the purchase process. Saves so much time and work if you're dealing with multiple venues.

1 de abril de 2026
Opinión espontánea
Logotipo de Group Line

Respuesta de Group Line

Thank you for leaving us a 5 star review

Valorada con 5 estrellas sobre 5

I’ve used Group Line several times to…

I’ve used Group Line several times to book group tickets for different performances, and it has always been a brilliant experience. My contact person, Samantha, is always quick to respond and incredibly helpful - she even accommodated additional tickets after the reservation had already been confirmed.

I’m always very happy with the service and would highly recommend them.

9 de abril de 2026
Opinión espontánea
Logotipo de Group Line

Respuesta de Group Line

We’re thrilled you had a great experience, thank you for the 5 stars and for supporting us!

Valorada con 5 estrellas sobre 5

A difficult situation made easy

A difficult situation made easy. Arin was a great help making it all come together for a group of 14 people

2 de abril de 2026
Opinión espontánea
Logotipo de Group Line

Respuesta de Group Line

Thank you for the 5 star review

Valorada con 5 estrellas sobre 5

Always use Group Line

Always use Group Line, if I can. Allen Elliott is excellent; knows his customers and has the patience of a saint! Always recommend him!

7 de abril de 2026
Opinión espontánea
Logotipo de Group Line

Respuesta de Group Line

Thank you so much for your 5-star review on Group Line and Allen, we really appreciate your support!

Valorada con 5 estrellas sobre 5

I have dealt with Allen Elliot for 10…

I have dealt with Allen Elliot for 10 years now and he is always helpful and reliable. He lets me know about new shows and also makes sure everything runs smoothly. He ensures I get the best seats and always reminds me when payments are due. Nothing is too much for him. All of the team are amazing and when Allen isn't around I always have incredible service from whoever is allocated to me.

3 de abril de 2026
Opinión espontánea
Logotipo de Group Line

Respuesta de Group Line

Thank you for leaving this wonderful review on the fabulous Allen!

Valorada con 5 estrellas sobre 5

Excellent service from Allen

Excellent service from Allen, so helpful with all our group bookings and a pleasure to deal with.

30 de marzo de 2026
Opinión espontánea
Logotipo de Group Line

Respuesta de Group Line

Thank you for this 5-star review

Valorada con 4 estrellas sobre 5

Excellent customer support.

The process itself is a little confusing and perhaps more long winded than it could be but the staff are excellent, very helpful indeed. Ross was a star!

25 de marzo de 2026
Opinión espontánea
Logotipo de Group Line

Respuesta de Group Line

Thank you for leaving us a review.

Valorada con 5 estrellas sobre 5

Martial Art school trip - Lion King

I am in the process of organising a trip for our young people, 17 in total for Lion King which is top of our student list. Due to the popularity of the show, Group Line Neil McMinnies had to keep searching for suitable dates for our Martial Art school, Neil was professional and helpful in changing our booking and we eventually got the school tickets. I can't thank Neil enough for seeking some very good seats. Brilliant service and I wouldn't hesitate to come again to Group Line.

12 de marzo de 2026
Opinión espontánea
Logotipo de Group Line

Respuesta de Group Line

Thank you for leaving Neil and Group Line a great review.

Valorada con 5 estrellas sobre 5

Sam from ATG Entertainment is an…

Sam from ATG Entertainment is an absolute gem! super responsive, always delivering the best seats at various theatre shows. I cannot think about a better business partner in seeing those amazing theatre shows in London

24 de marzo de 2026
Opinión espontánea
Logotipo de Group Line

Respuesta de Group Line

Thank you for the lovely review you have left about Sam and the company!

Valorada con 5 estrellas sobre 5

Grand Theatre Wolverhampton

As current Chair of the audience organisation, Friends of the Grand at the Grand Theatre in Wolverhampton, I organise a member trip to the West End every year.
I must say that my dealings with Ross over the last year have been top drawer. He is both helpful and thorough in his communications with me and it certainly makes my life easier when dealing with a person who is genuinely interested in our organisation.

4 de marzo de 2026
Opinión espontánea
Logotipo de Group Line

Respuesta de Group Line

Thank you for the kind review on Ross, we are so happy we made your life easier working with us.

Valorada con 5 estrellas sobre 5

Ross was absolutely amazing to work…

Ross was absolutely amazing to work with! I am coordinating a university Education Abroad program from the U.S., and Ross was professional, kind, and incredibly patient as I navigated the complexities of group ticketing and international online payments. He made a logistically challenging process feel seamless. Highly recommend!

24 de marzo de 2026
Opinión espontánea
Logotipo de Group Line

Respuesta de Group Line

Thank you for the lovely 5-star review.

Valorada con 5 estrellas sobre 5

Excellent experience

Have used Group Line for numerous bookings and can honestly say it's a great experience.
I've dealt with Ross a few times, and it's always a professional and pleasant experience.
Keep up the great work, thank you.

16 de marzo de 2026
Opinión espontánea
Logotipo de Group Line

Respuesta de Group Line

Thank you for the amazing review

Valorada con 5 estrellas sobre 5

I regularly take clients to London

I regularly take clients to London - on a West End theatre trip. I purchase many tickets thru Group Line & often speak with Ross Finbow, whom i have always found to be not only very professional but also very efficient. He actions all my requirements within a realistic timescale & nothing is too much trouble.
Roger Day
Archway Events
Corporate Hospitality & Event Management
Est 1995

30 de marzo de 2026
Opinión espontánea
Logotipo de Group Line

Respuesta de Group Line

Thank you for this review, Ross is thrilled you have left such great feedback.

Valorada con 5 estrellas sobre 5

Ross finbow is amazing his sorted &…

Ross finbow is amazing his sorted & arranged so many visit for our special needs group his Brillant and sorts everything out for us
Thankyou so much
Highly recommend

30 de marzo de 2026
Opinión espontánea
Logotipo de Group Line

Respuesta de Group Line

Thank you for leaving the time to feed this back

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más