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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Perfume/fragrance I use these monthly fragrances every day as someone looking for an essential oil perfume. I put some on my wrists, neck, and underarms. I have been using a natural mineral deodor... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I love this companies ethos. The products are lovely to use, no greasy residue, smell amazing and not depending on chemical nasties, just making the most of the good stuff. The pricing is fair and m... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been using this company for about four years now. I started off with a couple of items but gradually increased more products as I was so impressed with the quality and natural ingredients use... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I really love this brand. The aesthetic is great, the products are wide ranging and they have great incentives with deals and bundles that always make me stock up on different products! I love the... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de salud y belleza
  2. Tienda de artículos para el cuidado personal

Escrito por la empresa

grüum is a young British brand that’s on a mission to make skin, hair and self care products that are kind to you, and the world we share. We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

7 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Botanisk - Prickly Pear Oil 30ml

I have been using the prickly pear oil for several months now. It is not a greasy oil at all, it just soaks into your skin and leaves it looking healthy and glowing. It's liquid gold,like botox ironing out any wrinkles when used every day. You only need a little as it goes a long way. Also good for your nail growth too. I absolutely love it.

11 de abril de 2026
Opinión espontánea
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Respuesta de grüum

Hi there,

Thank you so much for your wonderful review – we’re really pleased to hear how much you’re enjoying the Prickly Pear Oil, and that you’ve found it beneficial for your skin and your nails too – such a lovely bonus!

We truly appreciate your support and kind words.

Alex - Team grüum

Valorada con 5 estrellas sobre 5

5 * customer service.

The products are great but I wanted to focus on the customer service. My experience has been very positive when I encountered an issue and they actually went above and beyond with their resolution and were very generous. This fills me with great confidence to have great products backed up by great customer service. Please keep it up!

8 de abril de 2026
Opinión espontánea
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Respuesta de grüum

Hi there,

Thank you so much for the five stars – we’re really pleased to hear you’ve had such a positive experience with our customer service that it gave you confidence in us.

We truly appreciate your kindness and support.

Alex - Team grüum

Valorada con 5 estrellas sobre 5

Great facial products

Bought a skin care range for my wife. She loves them. She says her skin feels smoother and firmer. She will definitely
be buying more.

26 de marzo de 2026
Opinión espontánea
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Respuesta de grüum

Hi there,

Thank you so much for your lovely review – we’re really pleased to hear your wife is enjoying the skincare range, and that the products are working so well for her.

We truly appreciate your support and hope she continues to enjoy them.

Alex - Team grüum

Valorada con 5 estrellas sobre 5

I've been using the Gruum Shampoo bar…

I've been using the Gruum Shampoo bar for some years now and it's my only go to shampoo. It lathers really quickly after just only a few rubs on my head and I have shoulder length hair. It's more than enough to get my hair really clean. The reason I chose Gruum all those years ago was there was no plastic involved, just a round soap bar in a cardboard box, so it met my ethics of trying to cut down on plastics.

9 de abril de 2026
Opinión espontánea
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Respuesta de grüum

Hi there,

Thank you for your wonderful review – we’re so pleased to hear the shampoo bar has worked so well for you for years.

It also means a lot that our plastic-free approach aligns with your values as well.

We truly appreciate your continued support.

Alex - Team grüum

Valorada con 5 estrellas sobre 5

Gruum - great independent company

Great products from a small, independent company. I especially like the candles. Lovely packaging and great scent. Really good value when a multi-buy option is available.

9 de abril de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Hi there,

Thank you so much for your lovely review - we’re really pleased to hear you’re enjoying the products, especially the candles. It’s great to know you appreciate the value, particularly with the multi-buy options.

Your support means greatly to us.

Alex - Team grüum

Valorada con 5 estrellas sobre 5

Great products and service

I have been searching for a solid shampoo and conditioner bar for many years and tried multiple brands before discovering Gruum. For my fine hair that gets greasy quickly the volumising bars are perfect and last a long time making them great value for money. I’ve always received good customer service and when I’ve had issues with my subscription settings they were sorted quickly via livechat with a real human!
The only negative is that the subscriptions are sometimes hard to manage, with no email to give me notice before the next order. It would be very useful to have the chance to change the date, cancel, or adjust products before it is shipped.

9 de abril de 2026
Opinión espontánea
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Respuesta de grüum

Hi Annie,

Thank you so much for your thoughtful review – we’re really pleased to hear you’ve found our shampoo and conditioner bars have been such a good fit for you, and that you’ve had positive experiences with our customer service team.

We really appreciate you taking the time to share your feedback about the subscription side too. We understand how important it is to have more flexibility, and your comments around notifications and managing upcoming orders are incredibly helpful. This is something we’re always looking to improve, so we’ll be sure to pass this on to the team.

Thank you again for your support and honesty – it truly means a lot.

Alex - Team grüum

Valorada con 5 estrellas sobre 5

Each time I’ve purchased from Gruum

Each time I’ve purchased from Gruum, I have been very happy with the outcome.

2 de abril de 2026
Opinión espontánea
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Respuesta de grüum

Hi Graham, Thank you so much for your review! We’re really glad you’ve been happy with your grüum purchases :)

Valorada con 5 estrellas sobre 5

Good value products

I bought Essense Exfoliating toner and Skal serum for my husband and they have helped to reduce breakouts on his sensitive skin. I would recommend these products

9 de abril de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Hi there,

Thank you so much for your lovely review – we’re really pleased to hear the essence Exfoliating Toner and skal Serum helped the sensitive skin.

Thank you for your support and we truly appreciate your recommendation.

Alex - Team grüum

Valorada con 5 estrellas sobre 5

Great products and lovely packaging.

Great products and lovely packaging.

1 de abril de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Hi there,

Thank you so much for your lovely review – we’re really pleased to hear you’re enjoying the products and the packaging too.

We truly appreciate your support.

Alex - Team grüum

Valorada con 5 estrellas sobre 5

My 40's


"I started to use grüum in when I turned 42, felt my skin needed something. Almost 43 and I use it everyday. I wont look back. Its amazing 😍 "

8 de abril de 2026
Opinión espontánea
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Respuesta de grüum

Hi there,

Thank you so much for your lovely review – it's wonderful to know the products have made such a positive difference for your skin and that you’re enjoying the results.

We truly appreciate your support.

Alex - Team grüum

Valorada con 5 estrellas sobre 5

Very good shampoo bars

Very good shampoo bars, probably the best there is. Highly recommend.

7 de abril de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Hi there,

Thank you so much for your lovely review – we’re really pleased to hear you’re enjoying the shampoo bars and that they’ve made such a great impression.

We truly appreciate your recommendation and your support.

Alex - Team grüum

Valorada con 4 estrellas sobre 5

My order arrived destroyed

My order arrived destroyed. Black clay mask wasn't packed properly and somehow got into the shipment box in an open packaging. It went out and dirtied all of my order, I.e. all other items. So I haven't got to try their products.
Customer support was however good. They offered me to send a replacement shipment, and we found a solution.

7 de abril de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Hi Estonia, we’re really sorry to hear this - we have shared it with our packing team to prevent it from happening again. We’ll email you directly to get this sorted as quickly as possible.

All the best,
grüum team x

Valorada con 5 estrellas sobre 5

Highly recommend

Great service. Love the products. Great aromas and quite unique. Well done

7 de abril de 2026
Opinión espontánea
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Respuesta de grüum

Hi there,

Thank you so much for your kind review – we’re really pleased to hear you’re enjoying the products and that you had a positive experience with our service.

We truly appreciate your recommendation and support.

Alex - Team grüum

Valorada con 5 estrellas sobre 5

Beautiful products

Beautiful products, divine scents, easy to order and prompt delivery. Would highly recommend.

6 de abril de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Hi there,

Thank you so much for your lovely review - we’re really pleased to hear you’re enjoying the products and that you are pleased with ordering process and prompt delivery.

We truly appreciate your recommendation and your support.

Alex - Team grüum

Valorada con 5 estrellas sobre 5

Excellent high quality skin care leaves…

Excellent high quality skin care leaves my skin feeling refreshed, plump and supple. Has a gorgeous fresh natural fragrance . Apply at bedtime and you wake up with a glowing complexion . Highly recommend.

6 de abril de 2026
Opinión espontánea
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Respuesta de grüum

Hi Marie,

Thank you so much for your wonderful review - we’re really pleased to hear you’re enjoying the skincare and the results you’re seeing.
Waking up to a glowing complexion is exactly what we hope for!

We truly appreciate your recommendation and your support.

Alex - Team grüum

Valorada con 5 estrellas sobre 5

Great company with fabulous products

Great company with fabulous products

24 de marzo de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Hi there,

Thank you so much for your kind words - we’re really pleased to hear you’re enjoying the products.

We truly appreciate your support.

Alex - Team grüum

Valorada con 5 estrellas sobre 5

I LOVE THE PRODUCTS bought perfume and hair product from…

I bought perfume and hair product from Gruum.com unknowing what the products was like , five stars , I love the perfumes and the hair product is excellent and lasting ages also the packaging is good for the environment, I will definitely purchase products again. Sheila

21 de marzo de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Hi Sheila,

Thank you so much for the five stars – we’re so glad you took a chance on us!

It’s lovely to hear you’re enjoying both the perfumes and hair products and that you share our environmentally friendly approach.

We truly appreciate your support and look forward to your next order.

Alex - Team grüum

Valorada con 5 estrellas sobre 5

Love these natural products.

Love these natural products.
Great smelling too.

6 de abril de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Hi there,

Thank you so much for your lovely review – we’re really pleased to hear you’re enjoying the natural products and their great scents.

We truly appreciate your support.

Alex - Team grüum

Valorada con 5 estrellas sobre 5

I discovered Gruum completely by…

I discovered Gruum completely by accident. I have already tried several facial products such as facial serums and oils, facial cream, exfoliant and soap, and so far I haven't been disappointed. I like the idea that it is made from natural ingredients, I really like the natural scents. "

15 de febrero de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Hi there,

Thank you so much for your lovely review – we’re really glad you discovered us, even if it was by accident!

It’s wonderful to hear you’ve been enjoying such a range of our facial products and that they’ve all lived up to your expectations so far.

We hope you continue to enjoy exploring the range.

Alex - Team grüum

Valorada con 5 estrellas sobre 5

After using the same beauty regime for…

After using the same beauty regime for years I tried gruum, mainly because of the offer that was being offered at that time. I ordered the melting cleansing balm, exfoliating toner and facial serum. I cannot recommend these products enough. My skin feels so fresh, glowing and soft since using them. I am so pleased and will definitely be purchasing more. Only regret is didn't find these products before now."

5 de abril de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Hi there,

Thank you so much for your amazing review – we’re overjoyed you decided to give us a try!

It’s wonderful to hear how much you’re enjoying the products so far and that you’re happy with your results.

We’ll be here whenever you’re ready to explore more.

Alex - Team grüum

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