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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

If I could give this company zero stars, I would. They completely mishandled my policy by removing the wrong vehicle, and instead of lowering my premium, they actually increased it. I reached out to g... Ver más

Valorada con 5 estrellas sobre 5

I've been with Hagerty for many years now. It goes beyond just insurance. They really do cover the collector market extremely well and supply articles, valuation tool and other feature that make i... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Your group has taken the time to understand car collectors and enthusiasts and what makes them tick. Your magazine is very well done and better than any commercial car magazine on the market. You d... Ver más

Valorada con 5 estrellas sobre 5

Hagerty has made getting or making insurance coverage very straightforward process. Changes made on line took effect straight away, easy payment, and user friendly. I liked the fact you can look up th... Ver más

Información sobre la empresa

  1. Agencia de seguros de automóviles
  2. Aseguradora

Información proporcionada por diversas fuentes externas

Established in 2009, Hagerty is Canada’s leading classic and collector insurance company. We provide specialty insurance for more classics than anyone else in the world. Our unique agreed value policy allows you to enjoy your classic with the peace of mind that comes with having coverage designed with a collector in mind. Our policies are underwritten by the leading underwriter in the world, Aviva.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

551 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I recently did a small change to my…

I recently did a small change to my policy, online, followed the instructions, and finished in seconds, that never happens, well done Hagerty!

7 de abril de 2022
Opinión espontánea
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Respuesta de Hagerty Canada

We've got horsepower on our side! Glad you had a speedy process.

Valorada con 5 estrellas sobre 5

Great rates

Great rates, understanding customer service reps and knowledgeable in the classic car industry

5 de abril de 2022
Opinión espontánea
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Respuesta de Hagerty Canada

Appreciate the sentiment!

Valorada con 5 estrellas sobre 5

Hagerty interaction

I have had two experiences lately. One was a phone call the other required a home visit. Both were fast, efficient and very courteous.

3 de abril de 2022
Opinión espontánea
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Respuesta de Hagerty Canada

Fantastic! That's what we like to hear.

Valorada con 5 estrellas sobre 5

Hagerty reminds me of the "good old days" of Customer Service.

I've found Hagerty much more personal for this day and age. Companies are doing far to much digital and bot type of, what they call, customer service nowadays. I didn't even mind holding on while I waited for a Rep. because the music they play is fantastic.

3 de abril de 2022
Opinión espontánea
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Respuesta de Hagerty Canada

Just like when you're behind the wheel listening to your favourite tunes, we want to make sure that the music playing during our hold time is equally awesome. Thanks for the feedback!

Valorada con 5 estrellas sobre 5

Review on my Model A damage claim.

I had my Model A in my garage when some guy went flying into the garage. So Hagerty looked after the Model a damage and my house insurance looked after the garage. From a great experience on dealing with Hagerty to a total nightmare with my house insurance. I wish Hagerty did all the insurance for me. If you have an old car INSURE WITH HAGERTY.

21 de marzo de 2022
Opinión espontánea
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Respuesta de Hagerty Canada

We are sorry to hear about what happened, but we're so glad we were able to help out with your dear Model T.

Valorada con 5 estrellas sobre 5

Changed my policy

Changed my policy , updated the value . The process took about 15 minutes. Great , knowledgeable people to deal with . Been there for over 20 years !!!!! Zero complaints

19 de marzo de 2022
Opinión espontánea
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Respuesta de Hagerty Canada

Fantastic!

Valorada con 5 estrellas sobre 5

A happy Hagerty customer.

I have been a customer of Hagerty's for six years, and have always felt confident in the coverage on my vehicle. Interactions with them are fairly seamless, and I know that I will be well looked after in any situation that may arise.

18 de marzo de 2022
Opinión espontánea
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Respuesta de Hagerty Canada

Thanks for sticking with us! We appreciate you.

Valorada con 5 estrellas sobre 5

Everything is good

Everything is good. As usual. Hagerty has it down pat

27 de agosto de 2020
Opinión espontánea
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Respuesta de Hagerty Canada

What we like to hear!

Valorada con 5 estrellas sobre 5

Excellent coverage

Excellent coverage, friendly service and competitively priced! You can't beat that combination.

19 de agosto de 2020
Opinión espontánea
Valorada con 4 estrellas sobre 5

Other than my initial application for…

Other than my initial application for insurance ( which seemed quite pleasant and efficient ), I've not really had any experience with Hagerty yet. I have tried to communicate via email a couple of times for advice on appraisals and vehicle history tracking, but have had no replies ( I am hard of hearing, and prefer email to the telephone). These aren't critical, so I have no complaints, and am doing this because of your email messages asking for feedback..

18 de agosto de 2020
Opinión espontánea
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Respuesta de Hagerty Canada

Brad, Thank you for taking the time to provide your feedback. I will have one of our team members investigate the delayed response to your emails.

Regards,

Angie

Valorada con 5 estrellas sobre 5

Insuring my collector vehicles with…

Insuring my collector vehicles with Hagerty is a yearly ritual that is thankfully painless and free of unpleasant surprises.
Helpful and courteous staff. First class operation.

18 de agosto de 2020
Opinión espontánea
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Respuesta de Hagerty Canada

Alexander, thank you for the kind words. We are always trying to find ways to streamline our processes, it's good to know we are moving in the right direction.

Regards,

Angie

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