Harley Street Healthcare Opiniones 

958
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The team who I had to care for me went above and beyond to make sure my anxieties reduced at all points of the procedure. For years I have put this off due to worry but now it’s completed I hope it gi... Ver más

Valorada con 4 estrellas sobre 5

Absolutely love my hair transplant!! Amazing results! Not 5 stars because of aftercare… good to start with but never got a 6 month review, will be interesting to see if they contact me for the year re... Ver más

Valorada con 5 estrellas sobre 5

The aftercare from Youssef has been amazing . Always answers all questions and queries quickly, but is also extremely pro active in reaching out checking on your progress. Five weeks in and this is st... Ver más

Valorada con 5 estrellas sobre 5

Great team ,the whole process was done with ease, professional staff Hakeem was swift with getting the bookings and procedure done . And answered all my questions on the first online consultation an... Ver más

Información sobre la empresa

  1. Clínica de trasplante capilar
  2. Clínica
  3. Hospital
  4. Hospital privado
  5. Servicio de trasplante de cabello

Información proporcionada por diversas fuentes externas

Harley Street Healthcare is the UK's leading hair transplant clinic. We can proudly make such a statement because our Hair Transplant Surgeon's have the highest combined years and hours of surgical experience enabling us to provide patient satisfaction through unbelievable results every time! At Harley Street Healthcare you will not be disappointed with our service, Our surgeons are all UK Trained and Hold Full GMC registration with our principal hair transplant surgeons being members of the International Society of Hair Restoration Surgeons (ISHRS) as well as European Society of Hair Restoration Surgeons (ESHRS). Our clinics are registered with the UK'S Care Quality Commission and we have 6 full time locations open 7 days per week with our flagship clinic in London's prestigous Harley Street, as well as Mayfair, Maida Vale, Essex, Birmingham and Manchester. Harley Street Healthcare specialises in ALL forms of hair transplantation including; Ultra Refined FUE Hair Transplants, Beard Transplant, Eyebrow Transplant, Eyelash Transplant and Body Unit Extraction (BUE) - where we extract hair from the body to implant on your scalp should your donor area be too limited. At present Harley Street Healthcare is researching into the growth of unlimited follicular grafts using Stem Cell Technology as we want to eliminate hair loss for good. If you are suffering from Hair Loss, call our team today on 0207 030 3364 and book your free consultation with us.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

958 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(958)

130 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Mixed Experience at the Manchester…



Mixed Experience at the Manchester Clinic – Great Procedure, But Concerning Communication and Extra Costs

I had my hair transplant on Friday at the Manchester clinic on 39 Deansgate. Unfortunately, the experience got off to a stressful start. When I arrived, the receptionist told me I still had an outstanding balance — despite the fact I had paid in full weeks before. Not exactly ideal when you’re about to undergo a procedure and want to feel calm and assured.

On top of this, I was advised to purchase minoxidil tablets as part of the aftercare, costing an additional £207 for a 6-month supply, after already paying £2,500 for the procedure. Then, when Dr. Munir — who I must say was knowledgeable and helpful during the consultation — reviewed and drew my hairline, he recommended an additional £500 to achieve an even better result. Feeling anxious and wanting the best outcome, I agreed, but it did feel like a lot of unexpected extra cost.

To be fair, the nurses were pleasant and attentive, especially when I needed extra anaesthetic. The actual procedure itself went smoothly, though it was a long day from 9am to 5pm.

I’m currently on day 3 of recovery and have been following the aftercare instructions closely. I developed swelling around my left eye, which I understand can be normal as the anaesthetic moves down. However, to be safe, I tried contacting the clinic for reassurance. I called Dr. Munir’s direct number several times, left a voicemail, called the main office, and even sent photos via WhatsApp — both to the group and directly to his mobile. I received no response through any channel.

I completely understand they may be busy, but after paying over £3,000 and being encouraged to reach out after the procedure, being unable to get even a simple message of reassurance is disappointing and concerning. It leaves me feeling like now that they have my money, I’m no longer a priority.

I truly hope the final results are great, but the overall experience has been a mix of good surgical care overshadowed by poor communication and unexpected extra costs.

5 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had my hair transplant done this…

Had my hair transplant done this weekend and Harrow clinic. Staff very friendly and so does the doctor. I cannot say enjoyed very much the pain but get there in the end. I recommend the client for everything what they done to me on the day of the transplant and also after care.

Kind regards,
Bogdan

29 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unfortunately

Unfortunately, very bad experiance , book the consultation for 12 nobody phoned me been waiting 15 minutes nothing, then I had a phone call to reschedule.
Second time when my consultation start the specialist was unpolite , arrogant and very unhelpful.
Mybe only me , but very unpleasant experiance I hope the specialist during my consultation had a bad day that’s all.

18 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Harley Street Healthcare, fully recommended

Had my transplant on 10th October, & have been very impressed with everything to date. The procedure went very well, & the aftercare & regular follow up comms from the team have been excellent; ‘Yaseen’ has been fantastic , & as required I can correspond with him quickly & professionally. Fully recommended !!!.

10 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic results from my hair…

Fantastic results from my hair transplant and very friendly helpful staff. During the procedure they made sure I was well taken care of and afterwards they consistently kept in touch to make sure my recovery was going well 😁

17 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I can’t recommend Dr Zakar Rafiq highly…

I can’t recommend Dr Zakar Rafiq highly enough. He is a truly outstanding hair restoration surgeon and a deeply caring professional. Under his care, I’ve had a life-changing transformation — he helped me restore my crown, and now I’m trusting him with PRP treatment for my hairline.

From the very beginning, Dr Rafiq impressed me with his expertise and confidence. He explained every step of my hair transplant clearly, helping me understand what to expect, which made me feel comfortable and involved in the process. His surgical skill is evident — the transplant work on my crown looks incredibly natural, and the density is much better than I’d hoped.

Now, I’m doing PRP with him on the front of my scalp, and even early into the treatment, I can feel the results (a tingling sensation that feels like follicles waking up). He always takes the time to check how I’m doing, answer my questions, and reassure me about what is and isn’t realistic. His follow-up care is fantastic — he’s not just doing a one‑off surgery but is invested in long-term, natural-looking results.

Beyond his technical skill, Dr Rafiq’s bedside manner is excellent — professional, warm, and genuinely caring. He’s clearly passionate about what he does, and it shows in the way he treats his patients.

If you’re looking for a hair restoration doctor who combines surgical excellence with real empathy, Dr Zakar Rafiq is the person to go to. My journey so far has been transformative, and I would recommend him without hesitation.

14 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great clinic

Great clinic and the staff here were really nice. Dr Munir will have a chat with you prior to the procedure and make sure you are happy with what will be going on throughout the day and seems passionate about what he does.
I am just coming up to 4 days post procedure and happy with the results

13 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Only had my surgery yesterday so I…

Only had my surgery yesterday so I can’t say how that is but being there was a good experience, Dr Munir was fantastic every time I spoke to him I felt at ease and his energy and enthusiasm was so good for me! Would recommend 👍

10 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not trust!

Made an enquiry and then got called multiple times as soon as it rang off they called again and again like it was an emergency, then messages and emails come through and it seems dodgy, from an account for hakeen but says his name is Ashley. Do not trust these!

8 de noviembre de 2025
Opinión espontánea
Logotipo de Harley Street Healthcare

Respuesta de Harley Street Healthcare

Dear Dan,

Thank you for your review - we welcome both positive and negative reviews so we can learn as part of our Harley Street healthcare's continuous improvement programme.

Hakeem is one of our most experienced members of the patient co-ordination team and has been with us for over a decade we apologise that there was another member of staff's name on his account this is an IT issue.

If you are still in the market for a hair transplant in the UK by one of the leading most established providers please reach out to us again.

Best wishes,

Harley Street Healthcare
Hair Transplant Clinics

Valorada con 5 estrellas sobre 5

Harley Street Healthcare

I had my transplant yesterday. This is the 14th operation in my life. and I do say with a good heart. it was the best surgery I've ever had in my life! the staff was so kind and understanding. Especially raj!
The doctor was so sweet helping me get through the Needles. very professional very Direct I am privilege. To be one of his case studies. Dr zakar rafiq. I'll find it amazing what they can do with technology especially the stem cell wow. I highly recommend this place in my opinion they are the best!!!
The most ironic thing is I know the staff.
Through education I am a professional Examiner.
Highly skilled Beautiful People.

7 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hair Transplant

Was treated with respect. Can’t comment on the transplant as only two days ago.
I’ll post another review in six months and hopefully can give it another 5 star

5 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Surgery

Clearly explained and good advice, surgery was done in a professional manner with no problems. Very good

6 de noviembre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Aftercare should be better

The first point i would like to make is i was under the impression the surgeon/specialist undertook the procedure well this is not the case. He makes the holes ready for the follicles then leaves the room. His assistants place the hair follicles into the holes.
I am now 6 Months plus since my procedure. The aftercare has not been what I expected. Time lapsed that I didnt hear from anyone. Now I am past the 6 month post op I am supposed to have had a face to face review. This hasn't happened. I was contacted by the team. They offered me a video call to which I responded no I was told this would be a face to face. The team then stated they would get back to me.....I am still waiting. I have chased the appointment team up but they have ignored my messages. Whilst the hair on my eyebrows has grown, I have had concerns, bald patches, that I wanted to discuss. It has just felt to me that once they have your money they can easily forget about you and your concerns.

8 de abril de 2025
Opinión espontánea

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